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Electronics

Motorola Moto G

4 source-linked failure reports. Most reported: Fire / ignition. Typical failure around 10 mo.

Reliability signal — · Insufficient data · data confidence Very Low

4 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

—

4 confirmed failure reports · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Fire / ignition
Typical first failure
10 mo
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition4 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

10

Failure reports

4

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Median repair cost

—

Still recommend

—

% repaired

—

% mfr warranty

—

% extended warranty

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% support helpful

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Use these reports as a risk signal, then check current listings before you buy.

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What breaks?

What breaks? · reports

Fire / ignition

Telephones or Telephone Accessories (550)

1 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20230624-C030A-2147346818. Severity: Incident, No Injury. Matched catalog product: Motorola Moto G. Source model text: Moto G GO - XT2163-7. Incident: Phone froze up & would not turn on or off. Plugged in charger. Heavy smoke & flames came from phone! Phone & battery melted.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

92%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Telephones or Telephone Accessories (550)

19 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20221017-EC787-3942115. Matched catalog product: Motorola Moto G. Source model text: XT2093 Moto G Play 2021. Incident: (10/12/2022)The consumer�s friend was trying to remove the SIM card from his phone when it spontaneously exploded, at which point he immediately dropped it on the floor. The phone burnt a hole on the carpet it fell on, and only a small part of it was left after the consumer�s friend picked up a towel in order to put the fire out.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

19 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

92%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Telephones or Telephone Accessories (550)

Government / agencyIndexed Oct 18, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20260128-87490-2147324094. Severity: Incident, No Injury. Product: Motorola Moto G (The product was a black Motorola Moto G prepaid phone through AT&T.). Incident: A Veteran on our campus was scrolling on his cell phone when sparks started shooting out of it. He then laid it on the floor and it caught on fire. The cell phone was not plugged in at the time of the incident and there were no injuries.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Telephones or Telephone Accessories (550)

Government / agencyIndexed Oct 18, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20230512-65EA4-2147347596. Severity: Incident, No Injury. Product: Motorola Moto G (Motorola Moto G cell phone, unknown model year. Color is black.). Incident: We responded to a possible fire at a local nursing facility. On arrival, found that a cell phone belonging to a resident had caught fire but was extinguished prior to our arrival by staff on site. The cell phone, a Motorola Moto G, was destroyed but fire was confined to the phone and did not spread. It was not plugged in at the time of the fire.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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