NordicTrack x32i

SaferProducts.gov consumer incident report 20211024-004CB-2147359077. Matched catalog product: NordicTrack x32i. Incident: I recently was running on the Nordictrack Commercial X32i treadmill (approximately 10 months after purchase) and noticed some wobbling on the front end and some loud squeaking noise. When I stopped the treadmill to inspect, I noticed that the metal base that is part of the running deck had split in half (literally split through the metal) and a spring and other minor equipment was scattered on the ground.

SaferProducts.gov consumer incident report 20220724-A9E18-2147354811. Matched catalog product: NordicTrack x32i. Source model text: X32i, Model No. NTL39221.3. Incident: This is the second NordicTrack X32i I have owned in the past 1 1/2 years (a replacement unit for the first X32i unit whose metal base frame snapped in half; see Consumer Product Safety Commission Report [REDACTED]). This new replacement unit is only about seven months old, and in the last month experienced severe malfunctions before its base metal frame cracked in the same spots as well: prior to the frame cracking, the treadmill literally stopped while I was running, and the treadmill declined to its lowest possible state randomly without user input.

SaferProducts.gov consumer incident report 20210505-70A16-2147364311. Severity: Injury, Seen by Medical Professional. Matched catalog product: NordicTrack x32i. Incident: I purchased a NordicTrack (icon Health) treadmill, model x32i. The steel frame of the treadmill broke causing me to fall off.

Trustpilot review of Nordictrack by John Fitzgerald (2025-01-15). Owned an x32i treadmill for 4 years when the frame broke. NordicTrack tracked the 2021 order without proof of purchase and offered a full replacement with their newest top-of-line model (~$3200).