Toro 421Q

SaferProducts.gov consumer incident report 20111129-9CB24-2147472866. Matched catalog product: Toro 421Q. Source model text: 38585. Incident: I bought a Toro Model #38585 Serial #280002680 in 2008. It worked fine over the 2008-2009 winter. The following year, (2009-2010) I try to start it and find it leaks gas out of the carburetor; so I take it apart and find one end of the float spring has been pinched between the bowl gasket and its mating surface; it was an easy fix and took care of the leak.

SaferProducts.gov consumer incident report 20121223-8867E-2147460734. Severity: Incident, No Injury. Matched catalog product: Toro 421Q. Source model text: 38589 421QE Power Clear Snowthrower. Incident: I ran the TORO Power Clear 421QE, empty of one tank and filled the tank full again to run later that afternoon. When I went to the garage I could smell gasoline and there was some on the floor. When I went to start the snowblower it would not start. I checked the tank it was empty. I thought that that was funny where did all the gas go. I went to check the oil, when I removed the oil plug gasoline/motor oil came pouring out. The Whole full tank of gas had overflowed into the crankcase of the engine and leaked on the floor.

SaferProducts.gov consumer incident report 20161210-70D59-2147409976. Severity: Incident, No Injury. Product: Toro 421Q (Toro Power Clear Snow Blower model 421Q E). Incident: My Toro snow blower (Power Clear 421Q E) was first recalled in 2011 under campaign due to gas leaking from the carburetor. The snow blower was repaired by an authorized Toro dealer on 1/24/2012. The issue has returned on 12/10/2016 and the replaced carburetor again leaked out gas causing a fire hazard in my garage. The gas ran down the carburetor and pooled on the garage floor creating a fire hazard for possible ignition by any flame source. Toro know that all gas made causes a problem with their design still continues to make the same product design. This design is unsafe no matter how many times it is repaired and causes a fire hazard. I do not want to risk having a snow blower leaking gas at my residence. All these snow blowers with these designs should immediately stop being sold until the design can be corrected to stop the leaks. Toro should voluntarily buy back the defective machines and/or replace with a true safe design. At a minimum Toro should be required to add a gas shut off valve into the design as a fail safe if they continue to be incompetent to correct the design flaw.