Kenmore 405 73163310

SaferProducts.gov consumer incident report 20151015-B6090-2147427515. Severity: Unspecified. Matched catalog product: Kenmore 405 73163310. Source model text: 405.72123310. Incident: We have a Kenmore microwave oven, model number 405.72123310, serial 14031000760, purchased from K-mart, that is a few months out of 1 year warranty. It has failed in an unsafe mode in which it turns on when the door is opened. This type of equipment should have been designed so that such a failure mode would not occur.

SaferProducts.gov consumer incident report 20150531-5A859-2147432497. Severity: Incident, No Injury. Matched catalog product: Kenmore 405 73163310. Source model text: 405.73169310. Incident: Kenmore microwave oven (model 405.73169310, serial number 14093000499), purchased from Sears on 11/14/2014, has automatically started twice over yesterday and today when the door was closed, after completing a cook cycle and removing the cooked item. It has also shut down twice over yesterday and today during a cooking cycle. A cooking appliance should fail off, and never be capable of starting on it's own. Microwave to be returned for warranty replacement to Sears Colonie Center Mall Store, Albany NY (518-454-3000) today.

SaferProducts.gov consumer incident report 20150225-183B6-2147435065. Matched catalog product: Kenmore 405 73163310. Source model text: 405.73169310. Incident: Sporadically when microwave unit is turned on to heat food the interior light will come on but the neither magnetron nor the motor that turns the plate the food sits on will function. Numeric timer display counts down but there seems to be no power going to the magnetron or the table motor. I can unplug the unit for a period of time (varies from a few seconds to a few hours) and the unit appears to reset and heats foods appropriately. The malfunction is not dependent upon a cold start or the amount of time the unit's run, it's random but frequent. If the unit is running it will run for the set amount of time, malfunction only occurs when 'start' is pressed.

SaferProducts.gov consumer incident report 20200814-B2BBF-2005946. Severity: Incident, No Injury. Product: Kenmore 405 73163310 (Kenmore 1100 watt, 1.6 Cubic Ft., counter top microwave oven Model 405 73163310). Incident: The microwave was set to 3 minutes and in use, when the consumer noticed a burning odor. She also saw smoke and sparks inside the microwave. She opened the microwave oven door and removed the paper plate, which was on fire, and threw it into the sink. The sparks stopped as soon as the door was opened. There was no metal inside the microwave. At the time of the incident, the paper plate was sitting on the glass tray that spins. When I opened the microwave door and removed the paper plate (that was on fire), there were also flames shooting from the inside / right side / vent holes - closest to the back inside wall of microwave. Unplugged microwave and worked on clearing out the smoke in the kitchen from the microwave and the paper plate in the kitchen sink. Afterwards, the consumer found the inner roof and both interior sides of the microwave were blackened in color. There were no injuries. The microwave is co-owned. I have a hearing impairment and the connection was too low in volume for me to hear the manufacturer's office staff voice while they put me on hold, so I asked Jean to talk to them. They transferred the call to their maintenance department and she ended up giving her name, address, phone number to them. At that point they said the warranty only covers during the first year from purchase. 8/14/2020: She called the manufacturer and told their rep. what happened. The consumer provided her model & serial number. The consumer was placed on hold, while the rep. consulted the service department. The service department rep. told her that if the microwave was less than a