KitchenAid KDTM354DSS

SaferProducts.gov consumer incident report 20210623-0DE13-2147363343. Severity: Incident, No Injury. Matched catalog product: KitchenAid KDTM354DSS. Source model text: KDMT354DSS. Incident: I have a Kitchenaid dishwasher purchased in 2016. Model No. KDTM354DSS. I had noticed the wheels at the bottom of the washer tend to come off. Tonight, one came off and burned onto the hot coil at the bottom of the dishwasher. My son noticed a chemical smell. I opened the washer and felt a burning sensation in my lungs and eyes due to the fumes. It seems the wheel burned onto the coil during the drying cycle.

SaferProducts.gov consumer incident report 20170929-3630D-2147397110. Matched catalog product: KitchenAid KDTM354DSS. Source model text: KDTM354DSS0. Incident: My dishwasher caught fire. I opened the front and found that the electric board had caught fire. The design is poor. Not only did the electric board catch fire, but the wires leading up to the board have melted into the plastic casing over time. Poor design apparently has the area so hot that it's melting the wires and perhaps also causing the board to overheat and catch fire.

SaferProducts.gov consumer incident report 20201211-5B841-2040308. Severity: Incident, No Injury. Product: KitchenAid KDTM354DSS (under the counter dishwasher). Incident: The dishwasher was on for approximately 20 minutes, when it started emitting smoke from the front door area. The consumer opened the dishwasher door to stop it from working, which it did. However, there were flames inside of the door. So, he immediately tripped the breaker for the dishwasher. Upon further inspection, the consumer found that the control panel's wiring had caught fire and burned up. The panel melted completely, as well as some of the wiring inside the door. The home has a burned, smoke like odor. The consumer contacted the manufacturer, the same week of the incident. He spoke with a rep. in their Consumer Safety Department. The rep. said that they did not know anything about this and did not offer to look into the matter further. The consumer is extremely concerned, because this could have led to a substantial home fire. There were no injuries.