Samsung NSG6DG8700SRAA

SaferProducts.gov consumer incident report 20260211-F14FF-2147323678. Severity: No Incident, No Injury. Matched catalog product: Samsung NSG6DG8700SRAA. Source model text: NSG6DG8700SR. Incident: Samsung oven/range model NSG6DG8700SR has a gas leak and Samsung repair is not responding urgently or at all (recently). On 1/22/2026 we smelled gas on our oven. We had previously noticed a gas smell, but assumed it was from the burner as it took a few seconds to light. This time, I checked for a gas leak using a gas detector and discovered a gas leak. The leak was on the oven at the Robert Shaw safety valve. We immediately turned the gas valve off and scheduled a repair with Samsung (Service Quick). Samsung arrived on 1/27/2026, but was unable to detect the leak using a soap bubble test. I showed the rep several times (and he confirmed) the gas detector results and even demonstrated it. The rep stated the detector was unreliable and he couldn't help us since he was unable to detect the gas. 1/26/2026 - I called the gas utility and they confirmed the leak at the same spot and red tagged the item and said this was a safety issue. I immediately forwarded pictures of the red tag to Samsung, but they delayed their next visit until 2/4/2026. I asked for a tech with a gas detector. The next rep came out and tried to find the gas leak using a bubble soap detector and a gas detector he had, but didn't find any. When I showed him the red tag and again demonstrated my gas detector at the exact spot, he still said it was unreliable and he couldn't help. He said he would refer it to "Engineering Review" and that they would get back to me by the end of the day. 2/4/2026 - 2/6/2026 - I mad

SaferProducts.gov consumer incident report 20260824-A6BEB-2147312011. Matched catalog product: Samsung NSG6DG8700SRAA. Incident: Bottom panel of my oven burning off the enamel paint I contacted Samsung. They told me they will get back to me within 24 hours. I told them the smell of the paint burning enamel. I cannot cook my family in just the smell. I told them this is a health hazard and they said thats all they can do for me.

SaferProducts.gov consumer incident report 20250923-D61E4-2147327601. Severity: Incident, No Injury. Product: Samsung NSG6DG8700SRAA (Samsung Oven, Model NSG6DG8700SRAA, Serial 0LN17DAX700280D,). Incident: While using my Samsung ovens broil function to toast bread a completely standard use the oven suddenly caught fire while under normal operation. The unit was less than 1 year old and under full warranty. The fire produced smoke throughout my home, triggered fire alarms, and required the use of a fire extinguisher and a response from the fire department. I have a 2-year-old and a 3-month-old child in the home. The fire was NOT due to misuse or any flammable material it was a spontaneous internal fire. Samsung delayed service for weeks, and when a technician confirmed the oven was unrepairable, Samsung later denied the warranty by falsely blaming the fire on food. This product is a serious safety risk, especially for families with children. I am requesting CPSC investigate this product line for fire hazards and hold Samsung accountable for safety violations. Model NSG6DG8700SRAA Serial 0LN17DAX700280D