Speed Queen ADE4BRGS177TW01

SaferProducts.gov consumer incident report 20250228-A9BA0-5153898. Matched catalog product: Speed Queen ADE4BRGS177TW01. Incident: Caller stated that the dryer does not power off it keeps running. There is a failure with the timer and it does not detect that the clothes is dry. He stated that the control cannot be turned anti clockwise or it breaks the timer. He stated that he has had it repaired 4 times already and they should be coming out for the 5th time.

SaferProducts.gov consumer incident report 20250615-FA2B8-2147330456. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Speed Queen ADE4BRGS177TW01. Incident: Speed queen dryer getting extremely hot even on low/delicate setting. Drying clothes and back screen of dryer getting so hot it is melting clothes. This was after drying on low. I also burned my finger on the back grille of the dryer. The back vent inside the screen melted fabric to it. Speed queen says to check venting and different parts. All this has been done and no issues, but dryer is still getting unsafely hot

SaferProducts.gov consumer incident report 20240612-A9457-2147338665. Severity: No Incident, No Injury. Matched catalog product: Speed Queen ADE4BRGS177TW01. Incident: My brand new Speed Queen DC5003WE electric dryer ran for hours and heated up laundry room/smelled like smoke. This dryer could have burned my home down. Apparently this is a very common issue and the dials are flawed in design. The dials will break if you turn them counterclockwise, which allows the dryer to then run forever. The dial can turn both counterclockwise and clockwise to choose a dryer setting. There is no indication on the dryer to NOT turn the dial counterclockwise.

SaferProducts.gov consumer incident report 20221118-3352F-3978452. Matched catalog product: Speed Queen ADE4BRGS177TW01. Incident: The consumer has a safety concern with how the dryer operates and that it could potentially cause a fire. The timer on the unit does not work properly. The dryer does not cut off after the time that is set. The consumer stated that this issue started happening within the first two months of him getting the dryer.

SaferProducts.gov consumer incident report 20251224-2CEDC-2147325258. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Speed Queen ADE4BRGS177TW01 (Speed Queen electric dryer, model ADE4BRGS177TW01 (DC5003WE series)). Incident: I have a Speed Queen electric dryer that repeatedly overheats during normal household use. (First service visit was February 2023.) Three of its internal rear metal grates/covers have melted over time. The exposed metal surface becomes hot enough to cause burns when removing laundry. Most recently (12/8/25) a repair technician measured the temperature near the rear grate at 750F before stopping the reading because the heat was damaging his probe; the tip of the probe melted. The dryer is reaching temperatures far above what would be expected during safe operation. The dryer has had multiple service visits and replacement parts, including installation of a lower wattage heating element and I was even advised to only run it on delicate by a service technician. Despite all of this, the overheating continues and the safety concern remains unresolved. I am reporting because I am concerned about the potential fire and burn hazard.

SaferProducts.gov consumer incident report 20260510-F0968-2147319543. Severity: Incident, No Injury. Product: Speed Queen ADE4BRGS177TW01 (The product is a Speed Queen branded, front-load residential electric clothes dryer. It is white in color with a stainless steel drum and a rear-mounted internal exhaust grate (outlet cover). Product Name: Speed Queen Electric Dryer Model Number: ADE4BRGS177TW01 Serial Number: 2311010066 Manufacture Date: November 2023 Dimensions: Approximately 26.8 inches wide, 42.7 inches high, and 28 inches deep. The unit features a mechanical control dial on the top console and is marketed as a heavy-duty, commercial-grade appliance for home use. The specific component failing is the internal rear exhaust outlet cover, which is a circular metal grate with a black nitrocarburized coating. This grate is approximately 7 to 8 inches in diameter and is located at the back of the dryer drum.). Incident: I am reporting a recurring thermal failure in a 2023 Speed Queen dryer that results in the internal melting and scorching of the rear outlet cover (exhaust grate). This defect creates a significant fire hazard and has resulted in damage to clothing. The product was purchased in late 2023 and professionally installed by an authorized retailer. In March 2026, the consumer discovered that the black coating on the rear exhaust grate had liquefied and scorched, transferring a burning plastic residue onto a load of laundry. Usage and Circumstances: The product is used for standard residential laundry. Critically, the consumer spouse intentionally operates the machine only on Medium or Low heat settings to protect delicate fabrics. Despite these precautions and the lack of High Heat usage, the machine continues to generate internal temperatures high enough to melt its own internal components. Service and Technical Findings: An authorized service technician inspected the unit and replaced the melted grate. The technician explicitly stated that the house ven