Insignia Ns-rcfna-21(revB)

SaferProducts.gov consumer incident report 20230729-B87F2-2147346133. Severity: Incident, No Injury. Product: Insignia Ns-rcfna-21(revB) (INSIGNIA 24-inch Class F20 Series Smart HD 720p Fire TV (NS-24DF310NA21, 2020 Model) Tv remote). Incident: I purchased an insignia fire stick tv from Best Buy through Amazon and the remote keeps going through batteries faster and faster. Found many complaints after this unsafe incident. I put batteries in they went dead overnight put new ones in remote not working. Set it down and after a few minutes remote started smoking, batteries nearly burnt me when I took them out. I opened remote and can�t find anything on circuit board burnt but the plastic housing is melted in two places. There is a white piece with what looks like a Lens facing the back of the remote on the circuit board. When you put the batteries in it this piece gets hot enough to instantly burn you. I�m glad I didn�t switch to lithium batteries seeing how much more volatile they can be when over heated compared to alkaline batteries. This remote could have burnt my house down.