Fire / ignition
Remote Control, Universal or Ns (Excl. Remotes For Toys) (574)
34 months
SaferProducts.gov consumer incident report 20201028-2E527-2147368987. Severity: Incident, No Injury. Product: Roku RC-AL2 (Roku brand remote control for Roku streaming TV devices. Model: RC-AL2. FCC ID: TC2-RCB14. SKU: 3226000284.). Incident: This is regarding Roku brand remote control Model RC-AL2. Upon grabbing the remote after having last used it about 20 minutes earlier, I found it to be extremely hot, untouchable around the battery case without burning myself, and emitting a strong odor of burning plastics/electronics. The surface of my couch on which the remote had been laying was also very hot. I managed to get the battery case open and shake out the batteries, and found the outer casings of the batteries crinkled from the extreme heat. A dimple on the front of the remote, immediately in front of the battery compartment, had also started to form due to the plastic beginning to melt. Not only could I have been burned by the remote, but I believe it could have set my couch on fire if I had not discovered the issue as soon as I did.
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Fire / ignition
Remote Control, Universal or Ns (Excl. Remotes For Toys) (574)
34 months
Months until failure
34 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)