Ford Bronco 2022

Good afternoon! My car started having issues going in reverse before I received the recall notification. It would nearly stall out and happened a couple times prior to getting the notice. Once I got the notice, I reached out to the dealer to see if anything could be done and was told no, not yet. Now, months later, it has gotten so bad that I am having to leave my house when it's cool (it doesn't stall as bad when it's cool out), and park my car in a certain way each day to ensure that I can effectively leave work without my car stalling. What is worse is that now, on hot days, my car semi-stalls, when I am driving on toll roads or back country roads on the way home. It loses power or jerks. I have an hour commute each way and this is NOT okay. Frankly, it is very scary sometimes. I have reached out to the dealership to ask them if it's safe for me to drive my car or if there is something they could do and I am constantly told that there is no solution, I have to wait, and they "legally" cannot tell me that it is safe to drive my car. They offered the option to rent a car, but I would have to pay a minimum of $45 out of pocket, per DAY, and I cannot afford to do that! I am already paying $600 a month for this car, now they want me to pay an additional $1350-$1395 a month just so I can feel safe? This has been going on for roughly 7 months. Who knows how long a "solution" will take. 7 months x $1350 a month = I would be out almost $9500 on TOP OF my car payment with no end in sight. I feel like this is moving at a snails pace. The problem is getting worse and I am getting the run around. No help is being offered to make me feel safe driving this car! They seem annoyed when I ask about it (I have only reached out three times in the last 4 months). The recall even says that it could stall while driving. So, honestly, what is it going to take for me to not die in a crash when my car stops on a high-speed road? Seriously. What can be done?

Claim # CAS CXH-026-40233- PRE- COLLISION ASSIST(PCA) TO WHOM IT MAY CONCERN PLEASE FORWARD TO CUSTOMER SERVICES Since they refused email. We have a 2024 In route to RIVERHEAD FORD and refuse to pay their $200 diagnosis fee on PCA failure. Not in OBD III plug in diagnosis no way to check if functioning. Will be reported to NHTSA. MY Broncos 2022 is still in bumper to plumber warrantee but recently with MY key not administrator key noticed the PCA was not functioning. On page 24 Bronco Quick Reference Guide states in pertinent parts: " If your vehicle is rapidly approaching a stationary vehicle, vehicle traveling in the same direction as yours or a pedestrian within your driving path, the system is designed to provide three levels of functionality. Alert; Brake Support & Active Braking" While driving an speaking to a customer service agents I tested behind a Benz at approximate 40 mph and deliberately move my Broncos MY22 less that one car length or so. NADA! NO DISPLAY! To place a pedestrian in from to test the PCA would be wrong. The limited express warrantee state no charge for warrantee service, yet a call to Riverhead Ford service agent who stated a diagnosis charge of $200 or so for one hour. The warrantee also states that power up on line modem saves are updates are no charge. Ford three customer service read " non-warrantee" Ford policy , but refused to disclose where they found that statement in warrantee . ( Attached download) Further two supervisors read same "non-warrantee" Ford statement said I must pay $200 or more for electronic software/radar type RF signaling systems like proximity sensors for diagnosis purposes. A simple drive with a car in front should when switch by touch screen from high ,moderate or low should function and save lives. It failed that test. Previously, the system function ,when a driver cut dangerous in front of me and if function on screen and I immediately braked, no so today. A non- Ford check the display a

Concerns a safety-related defect involving the infotainment system in my 2022 Bronco, which is directly related to an active recall and has not been properly addressed by the manufacturer or dealership. Ford issued a recall concerning the infotainment system due to a safety concern. For over a quarter, Ford had no available fix. The entire time I had my Bronco, my infotainment system repeatedly malfunctioned, required frequent resets, & ultimately failed completely. When I contacted the dealership 10/23/25, the earliest service appt was 12/17/25. Upon arrival, I was informed that the infotainment system would need to be repaired before the recall software update could be applied. I explained that the failure itself was the reason for the recall. Despite this, I was required to pay a $196 diagnostic fee to determine if the failure was recall-related. After the eval, the dealership stated the failure was not Ford’s responsibility & provided an estimate of approximately $1,672.61 w/o tax to repair the system on a '22 vehicle. This determination contradicts the stated safety basis of the recall. I contacted my insurance provider to explore coverage. The claim was denied, w/the insurer stating the issue was not caused by an accident or break-in, but was consistent w/a vehicle defect. Despite this, I was still charged the diagnostic fee. Research indicates the recall involves an electrical defect, not only a software issue. A non-functioning infotainment system impacts access to safety alerts & vehicle information, which presents a legitimate safety risk. Ford & the dealership refused to repair the system under the recall, refund the diagnostic fee, or acknowledge the failure as recall-related. I'm continuing to operate a vehicle w/a known safety defect. I'm requesting NHTSA review if recall remedies are being improperly limited, if consumers are being charged for recall-related defects , and if manufacturer &dealership practices comply w/ fed safety requirements.

I would like to update my previous safety concern since both concerns are related to separate recall issues. This concern is related to my vehicle experiencing potential electrical issues which appear to be similar to the same 12-volt battery management failures that are currently recalled in the Bronco Sport models. The "Charging System Service Now" alarm continues to pop up, sometimes every 30 seconds. I have not able to use my communication and navigation system for months now which has caused continuous issues which first started with my gps taking me to a completely different location on several occasions. This has caused me to get lost, be late, and be distracted while trying to fix the navigation error. These electrical issues have affected the safety of myself and my passengers due to the potential for complete electrical power loss, including loss of navigation/communications. It has also resulted in me getting pulled over by law enforcement twice: Once, where I received a warning for failing to use my turn signal when exiting which was the result of my entire screen going black while I was using my GPS and panicked. The second time was for speeding: 1. I was distracted because the Charging System Service alarm popped up on my dashboard. 2. My navigation screen was not working which I what I used to monitor the speed limit and maintain correct speed when the sign was not visible. 3. According to research, this may have affected the accuracy of the speed gun since I did not agree with the speed the officer detected. Research into this issue did, in fact, indicate that electromagnetic interference caused by the electrical faults and alternator issues can produce broadband noise or EMI which may overload or confuse the sensitivity of the radar gun, causing a false speed reading. Yes, the Ford Dealership was contacted, and I was told they did not have the parts/software available to fix the electrical issue. A mechanic also indicated issues with the alternator.

The Incident: While operating the vehicle under high load, the driver received an explicit "Service Engine Soon" powertrain malfunction alert stating: "The powertrain control module lost communication with the vehicle active grill shutter module for a period of time." Immediately following this warning, the engine experienced a severe loss of power, followed by loud metallic banging from the engine bay. The vehicle stalled completely and lost all motive power, creating an imminent highway safety hazard.The Physical Damage: Subsequent mechanical teardown by the dealership revealed terminal block destruction, including deep vertical cylinder wall scoring, heavy unburnt liquid gasoline residue in the engine oil pan, and a blown head gasket.Relationship to Active Safety Defect: This catastrophic engine failure mirrors the progressive failure profile of NHTSA Campaign 25V455 / Ford Safety Recall 25S75 (Low-Pressure Fuel Pump Failure). In this EcoBoost architecture, the Active Grill Shutter (AGS) module shares critical voltage paths, grounding blocks, and wiring looms with the engine management and fuel delivery systems. The sudden network communication loss is diagnostic proof of a severe voltage drop or electrical short caused by the high-friction fuel pump degradation detailed in Recall 25S75. This circuit failure instantly starved the engine of fuel under turbo boost, inducing an extreme lean-out condition. The resulting pre-ignition forces violently shattered the internal piston rings (the loud banging), which then gouged the cylinder walls, wiped out compression, fouled the crankcase with fuel residue, and blew the head gasket.Request for Action: Ford's current VIN parameters for Recall 25S75 have not yet captured my specific vehicle despite it matching the exact production window, component setup, and catastrophic failure sequence. I am requesting that the NHTSA log this case as definitive evidence of consequential engine destruction originating from the 25V455 fue

35 miles out of [XXX] on Monday, XXX our Bronco loss fuel flow in the fast lane of [XXX] and stalled while going 70mph we were surrounded by trucks also going 70mph, unexpectedly mid morning. No warning . Almost got rear ended and had to safely drift over to reach the side of the road. Very terrifying with cars going very fast behind us. We attempted to restart the Bronco and it started a few times and sputtered out. I immediately called the closest Ford dealership Gaudin and they dispatched a tow truck. The temperature was very hot and we waited for 1.5 hrs in the desert sun. The dealer provided a rental but I was not allowed to leave NV nor go more than 50 miles, they confirmed that it was a bad fuel pump. I did not receive the car back until Friday 6/19/26. This incident occurred on my first day of VC planned in [XXX]. My whole vacation was ruined, unexpected expenses, and the stress of having to drive with a defective part when it’s fixed is a problem. We have to drive back to LA and I can’t miss work. We took the vehicle to Gaupin in LA to have it serviced before this trip even an oil change on 6/11/26. They assured us that all was well, only 2 recalls showed up- rear camera and a seat adjustment bolt . Why didn’t the dealer tell us about the fuel pump and the dangers. The vin number has a listed “1 un-repaired recall - fuel pump dated 7/2025. Manufacturer #XXX, NHTSA# 25V455. No notice has come through the mail and then it states Recall incomplete in red. If it was known that the fuel pump could fail, how are owners allowed to drive around without a complete recall, and without a fix. The dealer said they are going to announce on Jun 29. Well in our case that’s a little too late. Am I supposed to drive with a defective fuel system??? They replaced the fuel pump with another new pump that will have the same issue, not a fix. On June 19 later that evening after fueling it up, a service engine light came on with exhaust system issues. INFORMATION REDACTED PURSUAN

When attempting to accelerate from a stopped position to enter loop [XXX] in [XXX]. My vehicle experienced total loss of power due to failure of the low pressure fuel pump. This created a very dangerous situation as I was attempting to enter the highway from the access road. This event very nearly resulted in a crash that could have caused serious bodily injury or death to me. The vehicle was taken to the closest Ford dealership, Red McCombs Ford in [XXX]. The incident was described to the service representative and taken in for diagnosis. The next week, the service representative contacted me to tell me that they were able to replicate the issue in testing and that the low pressure fuel pump had experienced mechanical failure. They said, unfortunately Ford does not have an approved remedy available yet. I told them that I was aware that the failed part was indeed available and had found documented cases where Ford had chosen to approve replacing it for individuals experiencing the same problem. It isn’t a case of a replacement part being available, it is a case of Ford not wanting to replace the failed part and instead attempting to find a software fix that allows for preserving the life of the potentially defective part. However, this is not an acceptable solution once the part has already failed. The service representative stated they were trying to get Ford to authorize the repair, since one is available, but Ford was declining because the had not yet announced an “official recall remedy”. Then I opened a case with Ford Customer Care and they too declined to fix the issue. When I relayed my concern that driving the vehicle would expose me to serious injury or death, they continued to decline. I asked if it was safe to drive and they said “Ford has not issued instructions to stop driving”. Ford is refusing to repair a known safety recall where they are aware of a remedy exists. My Ford Customer Care Case is CXH-09364617-D9H7V8 INFORMATION REDACTED PURSUANT TO THE

See attached document for complaint. Dear Ford Motor Company, NHTSA Officials, and Lindsay Ford of Wheaton: I am the registered owner of a 2022 Ford vehicle, XXXXX. I am in receipt of NHTSA Safety Recall Notice 22S72 (dated November 2025, enclosed herein), which states in part: "Vehicle identification Number (VIN): [partial VIN redacted] ... This recall applies to vehicles which may have a defective motor assembly that can cause sudden loss of power, stalling, or fire risk while driving. Until parts are available, Ford recommends parking the vehicle outdoors and away from structures." I am terrified to drive this vehicle. The recall explicitly warns of fire risk, sudden power loss, and inability to restart, all life-threatening conditions. Ford admits no remedy is currently available, and the interim instruction to park outdoors is not a fix; it is an admission that the vehicle is unreasonably dangerous. My Legal Rights Under Federal and State Law: NHTSA Authority (49 CFR § 577.5) "The manufacturer shall remedy the defect or noncompliance without charge when the vehicle is presented for remedy." 1. Ford has failed to provide a timely remedy and instead issued a "park outside" advisory, which does not eliminate the hazard. 2. Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq.) Ford's express and implied warranties of safety and merchantability have been breached. A vehicle that can catch fire or stall without warning is not fit for its ordinary purpose (safe transportation). 3. Maryland Lemon Law / UCC § 2-314 (Implied Warranty of Merchantability) A known fire hazard renders the vehicle defective and unmerchantable. I have a right to revocation of acceptance and replacement or refund. 4. Ford's Own Recall Language The notice states: "If you are not comfortable driving your vehicle, contact your dealer. "I am not comfortable. I am afraid for my life and my family's safety. I am copying the dealership as well. DEMAND FOR RELIEF: Within seven (7) business days of rece