Mazda CX-5 2022

I have had a system malfunction, that has caused a dead battery in May 2022 and then again Aug 2022. The car was in park and I received a notification on the Mazda app about 5 hours after being in the car that stated "Critical Vehicle Malfunction Alert." I had to have my car towed and serviced at a Mazda dealer but they found no issue with the battery. This happened again in August. According to the Mazda C-X5 Manual, like all modern cars, even if something was left on (light on, door open, ACC on) it should automatically turn off after 25 minutes.

The contact owns a 2022 Mazda CX-5. The contact stated that while driving from a stationary position, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact indicated that the vehicle would not immediately respond and would drive very slowly before accelerating. Additionally, while driving around corners the steering wheel was very difficult to maneuver, making the vehicle difficult to control. The vehicle was taken to the local dealer who was unable to identify a cause for the failure of the vehicle. The failure mileage was 100.

My 2022 CX5 sunroof exploded while driving on highway, glass fragments were caught by the shade so no one was injured thankfully. But this could have easily caused bodily injuries if the shade was open. The loud explosion and glass fragments could have distracted/impair the driver, leading to a serious incident. I do not suspect it is caused by impacts from debris since there was no large vehicles around me at the time of explosion and no other impact noise was heard at the same time. There are other similar incidents regarding sunroof explosion that were posted online.

The contact owns a 2022 Mazda CX-5. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that moments after the vehicle stalled, the vehicle independently accelerated. There were no warning lights illuminated. The contact stated that there was an abnormal fuel and burning odor inside the vehicle. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,314.

A grating/moaning noise started coming from the passenger-side headlight. After googling, it seems that it is a common issue that others have had which requires replacement of the headlight assembly. I took this to the dealership, and the tech told me this is common. They didn’t even have to take it back into the shop to make a diagnosis. He said that dirt gets into the bearings on the fan meant to cool the lamp DURING MANUFACTURING. This causes the fan to fail and the light to overheat if the headlight assembly is not replaced. This problem seems to be so common that the dealership already had the part in stock that they would need.

The engine on my 2022 naturally aspirated Mazda CX5, is making a loud ticking noise when cold started. The vehicle is in pristine condition and is services regularly at the dealer with only 33,000 miles. The ticking noise is a known issue for this make and model, where Mazda has issued a TSB for faulty hydraulic valve lash. This is a distinct noise that is sharp and metallic and distracting when driving the vehicle, even after a period of time. I can hear it through my radio and it does not sound good. Evidently 2022 is not part of the TSB, yet my vehicle is still affected by this noise. Filing a complaint with NHTSA to formalize this record.

The contact owns a 2022 Mazda CX-5. The contact stated that while driving approximately 25 mph when another vehicle abruptly stopped causing the contact to need to suddenly stop however, the brake pedal failed. The contact stated that the brake pedal traveled to the floorboard then the emergency braking system began chiming. The vehicle failed to stop causing the contact the crash into the vehicle in front. The air bags did not deploy. There was no police report. There were no injuries reported. The contact had contacted the dealer however the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,546.

The mechanical motor assembly inside the adaptive front-lighting headlamp unit has failed on my 2022 Mazda CX-5. This mechanical malfunction severely compromises nighttime driving illumination, creating a direct road hazard by reducing forward visibility during essential evening commutes. An initial repair and parts request was submitted to Mazda several months ago, but no corporate response or resolution was ever received. The vehicle and component are currently available for inspection at Yark Mazda in Toledo, OH, where technicians have confirmed the headlight motor failure. Because the prior request went unanswered, the dealership has advised me to contact Mazda corporate directly to follow up. No dashboard warning lights appeared prior to the component failure.

Odometer Fraud. The contact purchased a 2022 Mazda CX-5. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 26,400. The contact stated that the dealer harassed her to buy the extended warranty. The contact stopped by the dealer and requested that they stop with the harassment. The contact stated that at the time of purchase, the dealer connected the service to the infotainment system. The contact noticed that the vehicle was being tracked and the gauges on the instrument panel were tampered with. The manufacturer was notified of the failure. The contact stated that two days later, it was discovered that the mileage was approximately 46,000. The contact suspected that the vehicle was hacked.

Transmission failure, currently reproducible but car is at dealer to be evaluated/repaired. I was safe as I was still in my driveway, however if I was in traffic I would be at risk of an accident, by the time you realize you are not moving you have already let off the brake and could be rolling, fear is that if it happens at a traffic light other drivers woudl assume I am going to accelerate but I'm not. First time this happened dealer reproduced issue, contacted Mazda, and a replacement valve body was installed. Now that it has happened again within the first 33K miles it creates a trust issue. There were no warning sign either time the transmission failed. I also do not drive aggressively, wife says I drive like a grandpa. about 10-15 seconds after failure the alarms and warning lights go off.

When coming to a stop, car accelerated and went over curb. From a search of the internet I found examples with this and other cars where people with larger shoes had the same problem of pressing the brake and unintentionally pressing the accelerator pedal at the same time. I read of one manufacturer that programed the car to brake if both pedals are pressed at the same time and ignore the accelerator. The same thing happened in my 2015 Mazda CX5. In that case I had it checked at the dealer. The technician found nothing wrong but was able to reproduce the problem when his boot pressed both the brake pedal and accelerator because both pedals were so close together. Since this would probably be an inexpensive software change, it would be prudent for a safety recall by manufacturers that have pedals that are close to one another.

Drivers side LED headlight cooling fan is making a loud buzzing noise 100% of the time when the headlight is turned on which indicates that the fan is failing. If fan fails, it will lead to overheating and failure of the headlight. Vehicle was inspected by Mazda to confirm the issue. Mazda issues Service Alert SA-013/23 and Technical Service Bulletin 09-015/23 have been issued for this problem. TSB states: Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manufacturing process. The fan motor bearing may become worn out during use. To eliminate the noise, the production process at the supplier and the material has been modified.

Cracked cylinder head, August 2023. I'm not sure if it's a safety hazard, but it seems that oil being sprayed around a hot engine could be a fire hazard. Also, since the oil light comes on with no warning, it could cause people to have to pull over on a busy interstate because you shouldn't drive with the oil light on. I had almost 14,000 miles on my 2022 Mazda CX-5 when the low engine oil light came on. I had recently had an oil change done, so the oil should not have been low. I put oil in it and drove it to the dealership. They discovered oil sprayed everywhere in the engine compartment, and discovered the cracked cylinder head. It is a known problem. The car was still under warranty so they replaced the cylinder head. There have been no changes or improvements to the cylinder head, so theoretically the replacement cylinder head could also eventually crack.

Cylinder head cracked resulting in engine overheating with code P111A. Gasket bolts expelled due to excessive heat and pressure. Evidence of coolant spray along hose connections, lower cover and transfer case. Smoke came out of the engine compartment first followed by warnings titled 'Critical vehicle malfunction alert' 'pull over immediately' Check engine light came up shortly thereafter. Vehicle inspected by an authorized Mazda service center, confirming the engine overheat code. This is the statement from the service representative: 'Mazda wants to start with a cylinder head prior to doing an engine'. The technician's analysis indicates they received warranty approval for Entire cylinder head and head gasket replacement and all associated parts. No warning lights prior to the failure. They started just as the engine started smoking. Potentially related information: The vehicle displayed error code for a coolant valve issue 3 weeks before this issue for which a TSB already existed and Mazda replaced the part. TSB related to cylinder head defect exists for model year 2019, but not for model year 2022.

Unexpected acceleration ___ While stopped on a slight downgrade, RPM suddenly increased and vehicle lurched forward. Applying more pressure to brake stopped movement. I forced transmission into park. Took foot off brake, RPM still high. Tapped accelerator, RPM dropped to normal idle. Fortunately, there were no vehicles in front of mine and cross traffic was not present. Vehicle did not enter intersection. I drive single footed and shoe did not overlap brake and accelerator. The day was clear 37F, dry. Vehicle had made 3 short trips prior so engine was up to temperature, 35 miles total over 2 hours. Cruise control was not engaged and had not been used in two days. This issue has not been reported to dealer. There were no warning lights or other indications of problems. The vehicle has driven normally since. I have not been able to reproduce the issue. ____ A similar issue happened two months prior. Circumstances were not the same. Intersection was flat, engine was not up to temperature, removing pressure from brake pedal was enough to stop high RPM. Attributed instance to the shoes I was wearing. The running shoes were thicker and wider than I normally wear while driving. I believed I may have pressed both brake and accelerator without realizing it since reducing pressure corrected the problem.

My 2022 Mazda CX-5 Signature began producing a loud whirring/rattling noise from the driver-side front headlight assembly. After investigation, the noise was identified as coming from the internal cooling fan located inside the LED headlight unit. The cooling fan, which is integrated into the bi-LED headlamp assembly, appears to be failing prematurely due to bearing wear. This is a known widespread defect on 2019–2023 Mazda CX-5 models. Mazda has already issued Technical Service Bulletin (TSB) 09-015-23, which acknowledges the noise issue and instructs dealers to replace the entire front combination light assembly under warranty. However, no formal recall has been issued. The root cause appears to be Mazda’s design decision to use the full LED headlight beam as the Daytime Running Light (DRL), which keeps the headlight cooling fans running continuously whenever the vehicle is in operation — even in daylight. This accelerates fan bearing wear far beyond normal expectations. The headlight assembly costs $1,200–$1,700 per side to replace out of warranty. Owners whose warranty has expired are facing repair bills of $2,400–$3,400 for both sides. This constitutes a significant safety risk as headlight failure reduces nighttime visibility. I have scheduled a warranty repair at an authorized Mazda dealer under TSB 09-015-23.

Mazda’s CX-5 engines, particularly in earlier models, have been known to experience issues with Hydraulic Lash Adjusters (HLAs), which are responsible for maintaining proper valve clearance. Many owners have reported a persistent tapping or ticking noise, especially during cold starts. This issue is often caused by air bubbles or insufficient oil supply to the HLAs, and cold weather exacerbates the problem as thicker oil struggles to circulate until the engine warms up. The HLAs have also faced criticism for their sensitivity to oil pressure and quality, making them prone to failure in less-than-ideal conditions. Mazda claims that replacements and redesigns have resolved these issues in newer engine models and has not issued any Technical Service Bulletins (TSBs) for models after 2021. However, I experienced the HLA “ticking” noise in my 2022 CX-5, suggesting the issue has not been fully addressed. I am concerned about the longevity of these parts and potential repair costs in the future, as Mazda seems to be dismissing the problem. I have a video capturing the noise but cannot attach it to this form. If interested, please contact me, and I can provide the video. Additionally, there are countless videos of similar issues shared on the CX-5 subreddit, which can be found by searching “clicking” at the following link: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2022 Mazda CX-5 Carbon Edition and have recently noticed a persistent noise coming from the left headlight. The noise resembles a fan or vibrating sound. Coincidentally, this issue started only a month after I bought out the vehicle following the lease expiration. Component/System Failure and Inspection: The issue appears to be caused by a malfunctioning auto-leveling or adaptive headlight motor. The component is still installed in the vehicle and can be inspected upon request by a dealer or manufacturer. Safety Risks: While this issue has not yet caused immediate driving hazards, a malfunctioning headlight system could pose a safety risk if the auto-leveling function fails, leading to improper headlight beam alignment. This could impact nighttime visibility or cause glare for other drivers, increasing the risk of accidents. Reproduction and Confirmation: The problem has not yet been confirmed by a dealer or independent service center in my case, but many other customers have reported similar issues, some of whom have had the component replaced under warranty. Inspection Status: As of now, the vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or other parties. Warning Signs or Symptoms Prior to Failure: No warning lamps, messages, or dashboard alerts appeared before the noise started. The issue began suddenly and has been persistent ever since. I have a video, but it cannot be uploaded in this report.

I am submitting this report to document a persistent ticking noise in my 2022 Mazda CX-5, which appears to be the same issue outlined in Mazda Service Bulletin 01-002/21 for previous model years. This issue is commonly associated with Hydraulic Lash Adjusters (HLAs), which maintain proper valve clearance. The noise occurs most prominently during cold starts and resembles the previously reported HLA ticking sound. Owners of earlier CX-5 models have attributed this issue to air bubbles or insufficient oil supply within the HLAs, with cold weather exacerbating the problem due to restricted oil circulation. Despite Mazda's claim that revisions to the engine components have resolved this issue in newer models, my experience suggests it remains unresolved in the 2022 model year. I am concerned about the long-term reliability of these engine components and the potential repair costs if the issue leads to premature wear or failure. While Mazda has not issued a Technical Service Bulletin (TSB) for the 2022 CX-5, multiple owners have reported similar ticking noises online, indicating that the problem may persist. I have a video recording of the noise but am unable to attach it to this submission. If further investigation is warranted, I would be happy to provide the footage upon request. Additionally, similar reports and video evidence from other owners can be found on online forums, including the CX-5 subreddit, where searching for “clicking” will yield multiple examples. I urge the NHTSA to review this issue, as it may indicate an unresolved mechanical defect affecting the reliability of the 2022 Mazda CX-5’s engine. Please advise on any potential investigations or next steps regarding this matter.

While driving down highway the car suddenly will stop accelerating. Once this occurs the check engine light will turn on and shortly after the battery light will turn on. The car will not move and the AC will then stop working. The first time the car was brought to dealership (under warranty). They had to replace battery, fuel pump and fuel level indicator. They stated the fuel pump was broken as was the fuel level indicator. They were able to reproduce the problem prior to fixing it the first time. Less than a month after the car was repaired the exact same issue happened. This is a significant safety concern as I was driving on the highway with a [XXX] child in the back seat when the car stopped driving the second time. I was barely able to get over a lane and off the road before the car stopped driving. The AC then stopped working on a day where the feels like temperature was over 100. I had to lay wet cloths over my infant to prevent her from overheating while we waited for AAA and a family member to reach us. The inability to accelerate/sudden stopping of the car while driving on a highway with a speed limit of 70mph posed a significant safety risk to my life, my child’s life and potentially other cars if they weren’t able to stop. I had to wave frantically at the car in the lane next to me so that they wouldn’t hit me. No warning lights came on until after the issue (stopped accelerating) occurred. The dealership (Mazda) now has the car again and will be inspecting it. I have files from the first incident however they are in the car. Once I get my car back I can send over the reports of what they replaced/work completed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brake rotors on all four wheels measured below minimum thickness specification at only 17,000 miles, requiring complete replacement of all rotors and pads. Rotors replaced at Koch Mazda (Easton, PA) on January 7, 2026 and no longer available for inspection. SAFETY RISK: Rotors below minimum spec have reduced structural integrity and heat dissipation capacity, creating risk of warping, cracking, or failure during emergency braking or sustained braking. Under-spec rotors can cause brake fade, increased stopping distances, and potential catastrophic failure. At 17,000 miles, this represents premature failure of a critical safety system. DEALER CONFIRMATION: Koch Mazda initially charged $89.99 for diagnostics claiming "nothing wrong" despite customer providing TSB 04-003/24 documentation. After formal complaint, dealership measured rotors below minimum spec and replaced all four rotors and pads as "non-warranty goodwill repair" (value $1,184.97). Calling it "goodwill" rather than warranty avoids documenting as defect claim. Dealership stated Mazda corporate approved the goodwill repair, indicating manufacturer awareness of widespread defect being managed case-by-case rather than through recall. WARNING SYMPTOMS: Popping/clicking noise when first moving forward or reverse after sitting idle. This symptom is specifically described in Mazda TSB 04-003/24 as caused by deteriorated grease between brake pads and shims. SYSTEMIC PATTERN: Research reveals hundreds of similar complaints across 2013-2025 CX-5 model years involving premature rotor/pad failure at 11,000-35,000 miles. TSB 04-003/24 addresses this exact pattern across multiple model years, confirming manufacturer awareness. Normal rotor life is 50,000-70,000 miles; failure at 17,000 miles suggests manufacturing defect, improper heat treatment, or design flaw affecting entire CX-5 brake system across 12+ model years.

On July 22, my sister and I were traveling on I-95 going south. We stopped at the Maryland House near Aberdeen, MD. I was looking for a parking place and was driving very slowly. I slowed further to turn into a place on the right, near the south end of the parking lot and was attempting to put the car in park when the car accelerated abruptly, lurched forward, crossed over the concrete curb at the end of the parking space, and was heading right for I-95 which was straight ahead. I had never taken my foot off the brake. I tried to brake harder but that did not stop the car. I therefore turned right onto a service road to avoid crashing onto I-95. I then noticed a car coming toward me and swerved to the right back toward the parking lot, crossing over the curb at that parking spot, and slamming into a parked car and side swiping a truck. I only took my foot off the brake when the car stopped. The airbags did not deploy. After the car stopped, I was unable to turn the engine off. When I returned home, I looked on line to see if anyone else had reported a similar experience. Apparently there have been a number of similar occurrences with Mazda CX-5s (see https://www.carproblemzoo.com/mazda/cx-5/car-accelerates-on-its-own-problems.php) including a description of almost the same event with a car that also had low mileage. In several of the cases listed, the airbags likewise did not deploy. Note also that the police report may not include the origin of the incident but only the crash into the other car. I was in shock and was not able to give full information. I have asked for the complete information to be added to the report. Also of note, and possibly related: Earlier in July, an alert ‘brake, brake, brake’ sounded and there was a flashing on the dashboard that said ’’brake’. I took the car to Mazda, who could not find a problem and told me to return if it happened again.