Nissan Rogue 2025

The contact owned a 2025 Nissan Rogue. The contact stated that while her daughter was driving at 65 MPH on an interstate, the vehicle was struck by a drunk driver at a high rate of speed approximately 75-80 MPH, causing a secondary collision with a semi-trailer. The back bumper was damaged, the rear window was shattered, the passenger side was smashed in, driver's side door frame was separated from the body of the vehicle. The vehicle came to a complete stop in the middle of the interstate. Despite the catastrophic nature of the accident and the significant impact forces, none of the ten air bags deployed. The vehicle was towed to a tow yard. A police report was filed. The vehicle was rendered inoperable and was subsequently declared a total loss. The driver sustained minor soreness injuries and received medical attention via ambulance. The dealer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was 12,100.

Hello, I am writing to report a sudden rear windshield failure on my 2025 Nissan Rogue. On March 20, 2026, the rear windshield shattered without any impact or external cause. I am aware of ongoing reports and a recently filed class action lawsuit alleging rear windshield defects in 2021–2025 Nissan Rogues. Based on the circumstances, I believe my vehicle experienced the same defect. I have video and photographic documentation available upon request. Due to immediate safety concerns and inability to operate the vehicle, I had the windshield replaced on March 21, 2026, by Windshields R Us at a cost of $337.04. Given the known safety concerns and reported defect, I am requesting reimbursement and documentation of this incident under Nissan’s defect review process. Please provide a case number and advise on next steps. Thank you, [XXX] and [XXX] [XXX] [XXX] 2025 Nissan Rogue VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On October 20, 2025, at approximately 10:30 a.m., my 2025 Nissan Rogue was parked in a public parking lot for several hours. When I started the engine, I heard a sudden loud pop, and the rear windshield immediately imploded, scattering glass both inside and outside the vehicle. There were no signs of impact, vandalism, or prior damage, and no hazards in the surrounding area. The vehicle’s climate control was set to “Auto” at 70°F, and the rear defroster was not on. This appears to have been a spontaneous glass failure, similar to other reports from Rogue owners. The incident created a serious safety concern due to the sudden explosion of tempered glass, which could easily cause driver or passenger injury, distraction while operating the vehicle, or potential loss of visibility if it had occurred while driving. The rear hatch now lacks structural integrity and requires full replacement. I am filing this report to document the defect and ensure this issue is investigated further for potential manufacturing or thermal-stress flaws in the rear glass assembly.

I bought Nissan Rouge 2025 and just after 234 miles warning light "Engine Malfunction Power Reduced Service Now" came on. I took it to dealership, and they checked and said nothing was wrong with the car. I was glad that nothing was wrong with my car. Same warning message light "Engine Malfunction Power Reduced Service Now" came back again at odometer reading of 569 miles. This time car started jerking, shaking, automatic accelerating for a while and then started working back on normal. I took it back to dealership. This time they replaced Engine control Module. They gave car with this assurance that all problems are fixed. I was glad to start driving my brand-new car again with only 569 miles on odometer. But just after driving 300 more-mile same warning message "Engine Malfunction Power Reduced Service Now" light came back on with same jerking and automatic acceleration for a while. I parked car and took it back to dealership. It's been with them for over a week now with odometer reading 872 miles. "Engine Malfunction Power Reduced Service Now" warning light comes at random and once you park car it goes away. But when light is on car jerks, shakes and it makes driving person very concerned and worried

On Dec 3, 2025,I drove my 2025 Nissan Rogue to my workplace as usual. It is new vehicle with about 2000 miles on it. The vehicle was parked in the employee parking lot, which is an open, uncovered area but not a location where projectiles or falling objects are present. The car remained stationary in this parking area until the incident occurred. When I returned to the vehicle, I closed the front driver-side door normally, using the same routine pressure I use every day. Immediately upon closing the door, the rear liftgate glass suddenly shattered without warning. The entire rear windshield broke into pieces at that moment. Most of the broken glass fell outside the vehicle, and the remaining fragments were found around the liftgate area. There was no evidence of any impact, no prior cracks or chips, and no external object struck the vehicle. The shattering occurred instantaneously and solely due to the act of closing the front door, which should not cause a rear windshield to fail. This appears to be a spontaneous structural failure of the rear glass, with no external cause. It could be a hazard to the people inside the car as well as outside. I reported that to Nissan who said that they were unaware of the issue. However this is widely known on even Google that the glass of 2024 and 2025 Nissan breaks spontaneously

The contact leased a 2025 Nissan Rogue. The contact stated that upon pushing the button to open the hatch, the hatch would automatically come down once a person moved from under the liftgate. A beeping noise would emit from the hatch as it's coming down which resulted in the contact being hit on her head. The contact stated that failure occured while she was assisting a client who was legally blind. The contact stated that she felt dizzy immediately after incident and sat down in the vehicle to regain composure. As the contact dropped off her client, she informed them of what happened and was informed that there was a bump on the back of her head. The contact iced the bump on the back of her head and sustained a headache due to the failure. The contact did not seek medical attention. The contact took the vehicle to the dealer where the mechanic experienced the failure first hand upon inspection of the vehicle. The mechanic could not diagnose the cause of the failure and could not repair the vehicle. The contact later received a text message from the dealer that informed her that there was a recall(recall unknown) on the vehicle to address the failure; however, her vehicle's VIN was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

Only a few weeks after purchasing my brand new vehicle, the airbag warning light appeared. When I brought it in February, I was told a part was on backorder for about 4-6 weeks and, quite concerningly, advised to “not hit anything” in the meantime. At that point, I was not made aware that this meant the airbag system was disabled and that the vehicle was unsafe to drive. For months — and through multiple service visits and oil changes — no one at the dealership informed me of the continued safety risk or provided updates unless I reached out myself. It was not until July, after repeatedly escalating the issue and emailing Service Manager Ryan Hernandez, that I was finally provided a loaner vehicle, upon my request. Even then, the experience was disorganized, impersonal, and dismissive, especially given the nature of the safety defect. While I understand that the airbag part is on national backorder and some delays are out of peoples control, the fact remains: I purchased a new vehicle that was unsafe from the start, and Nissan — both at the corporate and dealership levels — has failed to address the issue in a reasonable timeframe. As of October 27th, I have spoken with the general manager, Josh Ingrim, about this matter for the FIRST time, because I was told service employees and by previous management in the service department that they would be expediting my situation. It has been 10 months since I’ve bought my car with no clear eta on my car repair or a an attempt to make right of the situation. The manager claims to have been in contact with consumer affairs and fixed operations manager but have not heard back.

I am reporting an issue related to a safety recall involving the electronic throttle system on my 2025 Nissan. I scheduled two separate service appointments with Mossy Nissan Kearny Mesa (San Diego, CA) to have this recall addressed, and in both cases, the dealership failed to inspect or service the vehicle on the scheduled day. First appointment – March 6 at 8:45 AM: I dropped off my vehicle at the scheduled time and left it at the dealership for the entire day. I arranged transportation home at my own expense. At approximately 4:00 PM—over 7 hours later—I was contacted and informed that the dealership’s computers were down and that my vehicle had not been inspected at all. No prior notice was given, and the vehicle remained untouched for the entire duration of the appointment. Second appointment – April 8 at 2:30 PM: I scheduled a second appointment and again arranged my schedule to bring the vehicle in. Upon arrival at the scheduled appointment time, I was informed that the vehicle would not be inspected that day and would need to remain overnight before any evaluation could begin. In both cases, despite having scheduled appointments and leaving the vehicle in their possession for extended periods, the dealership did not perform even a basic inspection related to a safety recall. The recall notice indicated that the repair would take approximately one hour. Instead, I lost two workdays and incurred out-of-pocket transportation expenses without any progress on a safety-related issue. This raises concerns about the dealership’s handling of manufacturer safety recalls and the delay in addressing a potentially safety-critical defect.

I purchased a brand new 2025 Nissan Rogue on June 4, 2025, with the expectation that its ProPILOT and Safety Assist features would function reliably under normal driving conditions. However, just three days after purchase, a warning light began appearing that reads: “Warning: Driving Aids Temporarily Limited.” This message occurs randomly and under regular driving conditions, without provocation, and causes the ProPILOT/Safety Assist systems to disable themselves entirely. At the time this first occurred, the vehicle had only been driven a few miles and had been kept in clean, well-maintained condition. I contacted the dealership immediately and scheduled a service appointment for June 16, 2025. In the days leading up to that appointment, the issue continued to occur unpredictably, making the driving experience both frustrating and unsafe. The vehicle has now been in the dealership’s possession for multiple days (as of June 18, 2025), and no resolution has been found. The technicians have not been able to diagnose or correct the issue, and I have been left without a functioning vehicle. This problem was not disclosed prior to purchase, and the repeated system failure of essential safety features is unacceptable, especially on a brand new car. The inclusion of advanced driver assistance was a primary factor in my decision to purchase this vehicle. Having these systems work only intermittently presents a significant safety risk to myself and others on the road, and undermines the integrity of the vehicle's advertised capabilities. I am filing this formal complaint to document the issue and request prompt action and resolution from Nissan Consumer Affairs and NHTSA.

On March 25th the dealership said our car was on a recall for R25E2 the dealership performed the ECM software update fix at this time. On April 30th 2026 the engine suffered catastophic failure. The heat stopped working the car was not showing hot the dial was at 1/4 it is usually at 1/2. The oil light flashed my husband lost power steering and it died at a 4 way stop. There was so much white smoke coming out the tailpipe he thought it was going to catch fire. The dealership is saying the car is not under the recall because they "fixed" the software. There were no warning lights or anything the only warning was the heat not working. He only made it 8 miles past out house before this happened. The software failed to protect the hardware from the safety defect. The dealership said the head gasket blew from overheating but they are saying it is not the recall they dont know the reason even though my husband and I have stated our car was affected by this recall or they would not have completed the ECM software update which clearly is a failed remedy. January of 2026 The front radar sensor bracket is deformed/bent causing forward collision avoidance system to completley fail. Despite no impact damage to the front bumper, the dealer and third party warranty are denying the claim as an accident. This failure occured during the january ice storm in Georgia Nissan TSB NTB23-011C identifies ice build up behind the fascia as a cause for bracket deformation. This is a known design flasw that disables the safety systems including adaptive cruise control, lane assist, forward collison warning and automatic emergency braking. My car only has 46,000 miles all of these systems should not be failing.

While driving at 45 MPH with my wife in the front passenger seat, on a two lane road (one way each direction) in Wake Forest NC, no cars were in the front or rear of my vehicle , sunny clear weather, the following happened: Driving normally, then all of a sudden, the car proceeds to, what felt like emergency braking and then a split second, the dashboard signals come on , different symbols, then a red image appears on the dashboard (for a split second) then it brakes hard a second time (within a split second) then everything clears and the car proceeds to drive normally. The braking action felt like a severe brake pulsing, then a split second release and then another spilt second brake pulsing and then everything cleared and the car continued to drive normally. The braking was so severe, my wife and I lurched forward towards the windshield, held back by our seat belts. The braking occurred suddenly with nothing near the vehicle. The emergency braking came in the first pulse, then followed by a extremely brief release(split second) then another quick emergency braking action(split second), then multiple lights and warnings quickly appeared on the dash board ending with a split second red symbol (so brief i could not determine any of the warnings or lights). Then the car drove normally after that. If any vehicle had been behind us, a rear accident collision could have taken place. This happened on Saturday, February 14th at approximately 2:30pm on Forestville Road, in Wake Forest, NC. This was an extremely dangerous situation. As this is now a Sunday, the Nissan dealer will be contacted tomorrow and arrangements will be made to bring the vehicle in for an inspection ASAP. I feel the vehicle is unsafe to drive at this point in time.

Vehicle: 2025 Nissan Rogue (1.5L 3-Cylinder VC-Turbo Engine) Approximate Mileage: about 23,600 miles Failure Date: September 25, 2026 Incident Description: While operating my vehicle on September 24, the cabin climate control system suddenly stopped producing heat and began blowing exclusively cool air. The following day, while accelerating onto the freeway to merge into high-speed active traffic, a massive column of thick white smoke violently billowed out from the vehicle exhaust so thick I could not see vehicles around me. Concurrently, the engine temperature gauge spiked aggressively into the extreme hot/danger zone before erratically fluctuating back toward the normal range. Immediately following the temperature spike, the vehicle lost reliable acceleration, began severely lunging, jerking, and lost normal throttle response. The dashboard illuminated multiple critical malfunction alerts, specifically identifying a failure in the Emission Control System and the automatic Start-Stop system warning. Safety Risk Statement: The sudden powertrain failure and severe engine lunging occurred at highway speeds (65-70 mph) on a major freeway I-35, resulting in an immediate and hazardous drop in speed. As the vehicle slowed down rapidly in active traffic, I was forced to maneuver a failing vehicle across two active lanes of high-speed traffic and cut directly across a freeway on-ramp with a failing throttle to reach the safety of the shoulder, where I awaited a tow truck. This defect presents an immediate, catastrophic collision hazard. The manufacturer has expanding recalls on this specific VC-Turbo engine family, but claims my specific VIN is not currently covered. There were no warning indicators prior to the failure. Elevated Nissan in Merriam Kansas has the vehicle and is evaluating it.

Dear Nissan Consumer Affairs, I am writing to formally report a serious safety issue involving my Nissan vehicle and to request full reimbursement for the repair costs I incurred as a result. On [XXX], I discovered that the rear window of my vehicle had unexpectedly shattered without any collision, impact, vandalism, or other outside force. The glass remained in place initially despite being shattered. However, when I closed the vehicle door under normal conditions, the entire rear window collapsed and fell inward. The force of simply closing the door should not cause a properly functioning rear window to fail. At no time was the vehicle involved in an accident, struck by debris, or subjected to any unusual conditions that would explain the damage. The spontaneous shattering and subsequent collapse of the glass strongly suggest a defect in the window, its installation, or another manufacturing-related issue. This incident created a significant safety hazard and could have resulted in injury to passengers. Vehicle glass is expected to withstand ordinary use, including the routine opening and closing of vehicle doors. Because this failure occurred through no fault of my own, I do not believe I should be responsible for the cost of repairs. Vehicle Information: Year: 2025 Model: Nissan Rogue VIN: [XXX] Mileage: 14,769 I respectfully request that Nissan investigate this matter and provide full reimbursement for all repair and replacement costs that will be associated with this failure. I have photographs of the shattered glass, repair documentation, and receipts available for review. I would appreciate a written response within 14 business days outlining Nissan’s position and the next steps toward resolving this matter. Thank you for your prompt attention to this serious safety concern. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a 2025 Nissan Rogue approximately two weeks ago. Three nights ago, when I left work, I opened the rear driver-side door to place my backpack inside. When I gently closed the door—without slamming it—the entire rear windshield shattered. The glass had no prior damage; I had been regularly using the rear hatch and back seat doors throughout the week with no issues. Safelite came to my home yesterday to replace the rear windshield, and during the appointment we discovered that the liftgate will not open. I attempted every method of opening it: the button on the dashboard, the key fob, the hands-free foot sensor, and even attempting to manually release it. Nothing worked. The technician advised me to take the vehicle to the dealership. Later that afternoon, I brought the vehicle to Wally’s Nissan in Hazleton, Pennsylvania. The technicians attempted the same methods I did, including trying to manually open and pry the liftgate. Despite this, the liftgate would not release, and the attempts to access it are resulting in damage to the interior of my brand-new vehicle. I am extremely unhappy with the situation and the condition in which my vehicle is being left. Based on what I have researched, it appears that a piece of shattered glass may be lodged in the latch mechanism, preventing the liftgate from opening. The dealership informed me that they do not know how to proceed and essentially sent me away without a resolution and just blaming the door actuator. At this time, I cannot have the rear windshield replaced because the liftgate cannot be opened. We are approaching winter weather, temperatures are dropping, and I commute an hour to work every day. I cannot be left with a vehicle I just purchased that has no functional liftgate and no rear window, with no guidance or support from the dealership. I am requesting immediate assistance and direction, as this situation is unacceptable. I should not be told “there is nothing we can do”

Our car is currently at the dealership again, (2nd time) for this particular issue that we feel is a safety issue. We are still experiencing an issue with the lift gate. It is coming down at random times, often coming down on us. The sensor always beeps (so far) so you have a very short warning before it comes down on you. However, when it comes down, it takes alot to stop it (force). Even though it meets resistance with putting up our hands to stop it, it takes quite a bit to make it halt. It has also come down with my back to the car, with no motion under the sensor (no feet under the car to trigger the sensor). I do not have a video of it however I do have someone who witnessed it. We are not sure if this is related to the other electrical issues we are having. We've been experiencing issues with it being hard to start, the complete computer screen going blank (on video) or car changes randomly the temperature and shuts down the radio randomly. We were told yesterday that they were able to duplicate the issue and acknowledged that the gate came down "hard" not fast, but does not respond quickly when coming against opposing pressure. However, today we were contacted and told that Nissan wanted them to test other cars on the lot for the same issue, and now they are telling us that those cars respond the same way ours does, (very sensitive- she did not mention anything about them coming down hard.) However, the loaner car they gave us was also a 2025 Nissan Rouge and we have NOT had that issue with it. The hatch opens and closes without issue. The computer has not malfunctioned or completely went blank. It has not been hard to start, nor has the computer malfunctioned-shutting the radio off or changing the temperature information. It was recommended that maybe to "shut off" the lift gate and raise it by hand. However, we find it a little "rich" of the dealership to even "go there" as the car is 10 months old! We would like it to be fixed.