Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366

SaferProducts.gov consumer incident report 20260630-8F28C-2147314673. Severity: Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: 733. Incident: My anker 733 stopped working. It would charge but not charge my phone. I wrote to anker but they told me the warranty was up. A week after I contacted them the 733 power bank expanded.

SaferProducts.gov consumer incident report 20260211-40A48-2147323667. Severity: Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: A1642. Incident: I have an Anker A1642 battery pack, Ankers site says mine is not part of the recall based on the SN. So I continued to use it. Last night my daughter was using it with her [REDACTED] and it clearly started to melt! The battery pack is now deformed between the USB A port and the button on it. I contacted Anker and they just referred me to the site which once again says its not part of the recall. So I think the recall need to be expanded to include more Serial Numbers or whatevers. Its clearly not safe that the device started to melt and deform.

SaferProducts.gov consumer incident report 20251029-AF654-2147326724. Severity: No Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: A1336. Incident: 3 Different Anker Model A1336 Power Banks purchased or received at different times have all failed the same way. 1st they stop charging at full speed and get a little warmer then they should while charging. Then after a few days to weeks they go from maybe a little warm to downright burning. They stay hot well after being unplugged and dont actually cool down until the bank has fully depleted over a few hours. I own a [REDACTED] camera and checked one of the devices while charging and it was at over even above 200 degrees F. Unplugged it remained at or around 180 degrees for hours. I have thermal images of this behavior.

SaferProducts.gov consumer incident report 20250618-E1CE5-2147330378. Severity: Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: A1647061. Incident: I am a fire investigator and had a fire overnight in a residence which was caused by an Anker Power Battery Pack, Model A1647061. The product was charging a phone overnight next to a bed. The battery pack exploded, caught fire, and woke the residents. No injuries were reported.

SaferProducts.gov consumer incident report 20250827-B62A6-2147328287. Severity: No Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: 334 MagGo Battery A1642. Incident: While using the Anker Power Bank, it would heat up all the time I used it. Thought it was okay but worried that it would cause a fire. I read about a recall on this item

SaferProducts.gov consumer incident report 20250221-C4D22-2147332988. Severity: No Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: Model AJ29? it is so hard to read and in Chinese.. Incident: I had a small cord plugged into an Anker battery but not one of the recalls and the battery was on my bed. I have not used it in a long time. I have no sense of smell and saw smoke I only walked away three seconds. Then I saw smoke coming from the cord. The cord burnt up and was hot and burned my bed spread. I only stepped away for a few minutes. It could have caught the bed on fire and burned the house down.

SaferProducts.gov consumer incident report 20250716-4AA19-2147329550. Severity: Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: A1616. Incident: An lithium-polymer battery pack that utilizes [REDACTED] technology spontaneously caught fire while the family was sleeping. This power bank was not being used, nor was it being charged. In fact, it was dead at the time of the incident.

SaferProducts.gov consumer incident report 20260216-50A4F-2147323504. Severity: Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: Model A1652J11. Incident: Product details: Anker MagGo Power Bank, Model A1652J11, purchased January 7, 2025 at Best Buy Portland, ME. Description of the incident: spontaneous thermal runaway/combustion while stored unplugged in a desk drawer, causing fire damage to a $2,145 [REDACTED] desk.

SaferProducts.gov consumer incident report 20260506-E9098-2147319692. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: A1647. Incident: In relation to recall #25-466, my Anker A1647 exploded in a fire ball while charging in my living room. It started a fire and the fire department needed to be called to the home. The sofa was damaged and Anker has not yet been pushed for damages.

SaferProducts.gov consumer incident report 20170731-832ED-2147398559. Severity: Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: Power Port 2 Model AZ141. Incident: There are sparks and smoke coming out of the a/c plug where it folds into the unit. I bought four of these less then a year ago and all four are doing the same thing.

SaferProducts.gov consumer incident report 20260719-61E46-2147313711. Severity: Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: Model A1647, 20000mAh power bank. Incident: My Anker Power Bank 20000mAh (Model A1647) suddenly exploded without warning while I was driving on the highway with my husband and our two children. The power bank was not plugged in, charging, or in use. Within moments, our truck became engulfed in flames and was declared a total loss. The incident also ignited a roadside brush fire, requiring multiple emergency response units, including a Wildfire Unit. We lost our vehicle, personal belongings, and experienced significant emotional trauma. We are extremely fortunate that our family escaped safely and survived this catastrophic product failure.

SaferProducts.gov consumer incident report 20230316-2841A-2147348715. Severity: Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: 535 Power Bank. Incident: As a Fire Chief and Fire Investigator, firefighters responded to a fire in a private, single-family residence for a reported structure fire. Upon the extinguishment, the undersigned conducted an origin and cause investigation for this fire loss. During the course of the investigation found that the cause of the fire was an Anker 535 Power Bank (power core 20K) with PD 30W Max Output, Power IQ. The power bank was not being charged nor charging any other device at the time of the fire any was found on the floor in the bedroom. It was obvious that the device experienced "thermal runaway" and internally exploded (photographs of the device are available by the undersigned). The device was left at the scene so private insurance company could see the cause of the fire. The homeowner reported hearing a "sizzling" noise and shortly thereafter a "boom". The structure filled with smoke and the device ignited Class A combustible materials to burn. No injuries to any civilian or firefighter. The homeowner purchased the device on December 7, 2002.

SaferProducts.gov consumer incident report 20230403-F6680-2147348303. Severity: Injury, Seen by Medical Professional. Product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366 (Anker 535 Mobile Power Banks (PowerCore20k) with model number A1366). Incident: Anker 535 Mobile Power Banks (PowerCore20k) with model number A1366. I purchased 4 of these in December 2022 for my family. On Sunday, March 5 at approximately 5:30 pm one of these power banks exploded causing a house fire. The power bank was laying on top of my dresser drawers in our master bedroom not plugged into any power outlets or charging any devices. It was literally laying on dresser and exploded. Luckily me and my wife were at home when the explosion happened. After hearing the explosion me and my wife ran in bedroom and found everything on top of dresser was engulfed with fire. The flames were around 24-36" tall. We grabbed anything we could find to smother the fire and douse with water. During the chaos of trying to put out the fire my wife fell and injured her leg to the point she couldn't put any pressure on it. She went to Doctor the next day to check for fracture in hip or ankle. X-rays were done and fortunately found no fractures. My wife had to miss 3 days of work due to these injuries. I had our insurance company survey the damages and contacted a lawyer. I estimate around $2000 in property damage and whatever medical bills and loss of work days. I have not contacted Anker yet due to the advise of our attorney. I would appreciate some guidance from your agency on what I should do next.