Volkswagen ID.4 2021

I was driving my 2021 Volkswagen ID.4 Pro S on March 12, 2025, in Baltimore, Maryland, when I was involved in a motor vehicle accident. Although I maintained an adequate stopping distance from the truck in front of me, my forward collision warning, lane departure warning, and lane keeping assistance systems suddenly activated, causing my vehicle to make contact with the truck. My safety—and the safety of others—was compromised. My vehicle sustained front-end damage. This was not the first time these systems engaged without cause. I took my vehicle to Heritage Volkswagen Parkville (located in Carney, Maryland) due to unresolved recalls and these irregular system behaviors. The dealership claims that Volkswagen requires me to replace the tires, align the wheels, and install a new 12V battery before completing the recall work or troubleshooting the issue. I informed the service manager that the vehicle is unsafe to drive and that, under federal law, the dealership is obligated to complete the recall. He responded that the recall work cannot proceed until the tire replacement, alignment, and battery installation are completed. As of June 23, 2025, my vehicle remains at the dealership. I have unsuccessfully attempted to reach VW’s Customer CARE department. The vehicle is not safe. I believe VW is at fault.

While driving the vehicle, error messages were displayed in the digital cluster indicating, among others, "electrical system not working, Safely stop vehicle", "I2V battery error", "Issue with all-wheel drive system", "Front/Travel Assist not working". In less than 10 seconds, the vehicle came to an unintended complete stop right as I was completing a left turn (to get the vehicle to the curb of the street) to park the car. A car was behind me and had to maneuver around me to proceed on its way. My daughter (in a child car seat in the back) and I were the only occupants and were at risk of a car collision because the car stopped moving in the middle of the road. I have now taken the car to a dealership for inspection. At the dealership, one of the representatives commented that this is not the first time they have seen this issue with this vehicle. I was less than a mile from my home when this happened. After 30 seconds of not responding, the car started operating normally as if nothing happened but still showed "electrical system not working, please service". I drove the car home. After about 30 or so minutes, I restarted the car and it operated fine and did not show any error messages. I have not been able to reproduce this issue but I have not driven it far (other than dropping it off at the dealership) due to fear of my safety.

My vehicle's stability control system will activate in error to slow the vehicle when traversing moderate corners at speeds of approximately 25 to 35 mph. When this happens the vehicle experiences no actual loss of traction but the ESC warning light will flash on the dash and the vehicle will cut power and slow the vehicle with pulsing applications of the brakes by 5 to 10 mph. This is an unsafe scenario because I am unable to accelerate during these episodes even if needed and the vehicle slows to a speed well below the normal traffic traveling speed. In long sections of winding road I have had to disable the system to be able to drive normally, without interference in my ability to accelerate, and even then the stability/abs system will activate if I touch the brake pedal at all, still with no true traction loss. I am confident that it is a system failure because it occurs very predictably on certain sections of twisty road. I have experimented and the system will inappropriately activate when I drive 30 mph on the curves but provide no interference when I drive the same section at 40 mph. This issue has been reported by numerous owners on the idtalk.com forum, seeming to be specific to the AWD models, with one owner reporting he was told it is a software related issue with no imeadiate fix after having his car inspected for an extended period of time. I have reported the issue to my local dealer.

The vehicle developed a charging/electrical/high-voltage battery problem. Level 3 charging stopped first, then charging later stopped on all levels. The vehicle was taken to an authorized Volkswagen dealer on 08/06/2026. The dealer referenced high-voltage battery/module and charging-system issues, including fault/code information involving P0BBD00 / J840 / 008C and campaign/action history involving 93P7 / 97ZZ. The dealer quoted a very expensive repair involving a high-voltage battery/module condition and charging-system components. The unresolved safety concern is that the dealer/manufacturer have not provided a clear written answer on whether the vehicle can be safely charged, operated, towed, released, or repaired elsewhere while the high-voltage battery/module condition remains unresolved. They also have not clearly answered whether the charge-door / charge-port / connector-lock / socket / AX4-J1050 issue is separate from the high-voltage battery/module condition or whether it caused or contributed to the no-charge condition. The underlying diagnostic output, measured values, DTC/freeze-frame data, campaign/action history, technician notes, and written safety/repair-path explanation have been requested but not provided in the form requested. I am concerned the vehicle may have an unresolved high-voltage battery or charging-system defect and that prior/current campaign handling may be relevant.

Dealer replaced infotainment unit but it continues to blank out, freeze and or restart. Very unsafe as you have to take eyes off road to force a restart, also if front windshield is foggy if infotainment system froze or restarting you are now driving with a fogged up windshield which you can’t see out off. Infotainment buttons do not work properly as they do not react to touch again take eyes off road to see whats happening. Infotainment screen and the other screen in front of driving wheel get very very hot. Only after showing dealer videos and recordings of all these occurrences with screen do they decide to do something about it such as change unit but problems persist. Vehicle rolls back on inclines when on a slight incline. Front end squeaks, VW dealer says is coming from the brakes and it’s normal operation. Stopping distances is increased in cold weather, in cold weather braking distances are longer. Side mirror buttons do not always control/adjust mirrors. Dynamic cornering headlight error/malfunction warning on screen constantly, safety risk. Vehicle cannot charge error (s) pop on screen and charging stops. After multiple tries and after changing to another charging stall, charging is able to resume. Factory celular connectivity drops for days and you have to pull fuse #17 or #19 to reset LTE connection. Vehicle has a lot of shortcomings which render it very very very unsafe.

I had backed in to a parking space in a parking lot. To exit, I shifted the car into Drive, gently touched the accelerator (which should have accelerated the car to 2 MPH) and turned the steering wheel about 90° clockwise with my left hand to straighten the wheels. In doing so, the base of my left thumb inadvertently pushed the Set button on the cruise control, causing it to set to 15 MPH, its minimum setting, and the car to rapidly accelerate. I jammed on the breaks but wasn’t able to stop in time to avoid colliding into the side of a passing car. Because my right knee was locked in my effort to stop my car, the force of the impact was transferred to my hip and, though nothing was broken, I ended up spending two days in the observation unit of my hospital followed by eight days in residential rehabilitation. At the time, I had no idea what had caused the car to suddenly accelerate, seemingly without any input and certainly without my intent. It wasn’t until several months later that a similar acceleration event occurred, fortunately not resulting in an accident, and I was able to determine the cause. This problem is not the result of defective parts but of design. I believe the cruise Set button should not be located so close to the steering wheel rim and should not be raised as it is, but the safety issue could also be resolved in software by not allowing the cruise control to engage at very low speeds.

The car completely stopped without warning. The dashboard lit up with all the lights and informed me that the I need to pull over. There was no time to pull over as the car completely lost all power. The car was traveling on the freeway. It would not start back up and I needed to call 911 for help. The tow truck could not get the car started and the CHP needed to run a traffic break to get it towed off the road. The dealer could only find an NV-energy management alarm triggered and said it was ok to drive again. The next day driving on [XXX], when returning to my car the car said the vehicle electrical system had an error and I could not power it on. I requested a tow and the car is currently at the service department. Of note is when the car was pulled off the freeway I was able to start it and drive it home like nothing happened. Again on [XXX], the car once at the dealership was able to be powered on and driven. There were no warning lights on the car after that. If the car would have stopped while travel at 65MPH, I think there could have been a major crash and it puts the safety of me the driver as well as the other drivers around me as great risk. I have never felt uncomfortable traveling on the highway until this happened. I would never expect a car to completely shut off while travel on the highway with no way of pulling over to the side of the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2021 Volkswagen ID.4. The contact stated that while driving on a highway at a moderate speed, traffic came to a sudden halt. The vehicle's forward avoidance collision feature was activated; however, the feature did not perform at full capacity and hesitated to fully stop. The contact repeatedly pumped the brake pedal; however, the vehicle independently accelerated and crashed into the vehicle ahead which resulted in a five-vehicle accident. An unknown red warning light appeared on the instrument panel during the failure. The air bags deployed upon impact. Upon air bag deployment, the contact sustained burns to the left thumb and chest; additionally, the contact experienced soreness to the cervical spine, neck, both knees and ankles. The driver of the vehicle which the contact directly hit also sustained a sore neck but neither driver sought medical attention. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. Before the accident, the contact stated that a software update was performed on the vehicle which changed the vehicle's driving performance. The contact also noted that while driving at 70 MPH after the software update was performed, the vehicle independently accelerated without depressing the accelerator pedal. The contact was not certain if any warning lights appeared on the instrument panel during the failure. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.

I am filing a complaint regarding a 2021 Volkswagen ID.4 involving loss of propulsion and unresolved defects following manufacturer-directed repairs. On February 19, 2026, the vehicle lost propulsion twice, including in an intersection. The vehicle powered on and shifted into gear but would not move, requiring it to be pushed out of traffic. This is a serious safety hazard. The vehicle was repaired at a Volkswagen dealer under corporate technical direction, including replacement of the rear drive motor, replacement of control modules (gateway), and multiple programming attempts, including non-standard programming. After repair, new faults appeared. The vehicle now shows inconsistent odometer behavior, including “-- mi” and conflicting mileage values. The system continues to calculate range but does not reliably display total mileage. The dealer confirmed in writing that this issue is related to the prior repair, meaning the vehicle was returned defective. Despite prior loss-of-propulsion events and current system faults, both the dealer and Volkswagen corporate representative have advised me to continue driving the vehicle and have refused to arrange transport, even though the defect resulted from their repair. I have serious concerns the vehicle may again lose propulsion and that control systems and mileage recording are unreliable. The vehicle has been out of service over 60 days with no confirmed resolution. I request NHTSA investigate these failures and Volkswagen’s handling of this safety issue.

I bought my ID4 new at the end of May 2021. When it started to get cold my car started losing Mileage Very Rapidly and I kept getting an Error for 12Volt power supply. Carnet would not work and car could not be opened without pushing unlock "key". Car was serviced Jan 24 and still had a problem. Next time the individual who works on EVs talked to VW and ordered a new battery, Feb 9. Battery replaced Feb 23. When leaving dealership and pulling out onto the main road the car appeared to completely stall out . Started right back on it’s own but I could have been hit by the car coming up behind me easily. When I mentioned it to the Service guy he stated it was proably the computer resetting the system. Fault notice appeared that stated Fault Electronic Child Safety Lock. Cook VW was notified when I took my car in for service. Since then Warning and Information not available light came on and they did not work. Interior ID lighting not working correctly. March 9 more alerts have come on. Individual that worked on the car has been great and listened to my concerns then gone back, rechecked, called VW and now has ordered more parts. The ID indicator light in front dash still not working. Passenger side door will not open until 3-4 attempts. Has been an ongoing problem Rear drivers side door will not open from the inside. March 30 2022. Fault Electronic Child Safety Lock keeps coming on when car is started (picture.) Unable to open Drivers rear side door in back from the inside. Light does not show it is locked.

I am filing this claim because a mandatory remote software update pushed by Volkswagen, combined with recent invasive repairs to the interconnected safety restraint network (PODS), caused a critical emergency safety feature (SOS) to fail, and the manufacturer is refusing to restore the vehicle to compliance. 04-01-2026: Received mandatory manufacturer software update v3.8.1. Updated failed and had to be reset. 04-16-2026: Vehicle was brought to the dealer to repair the Passenger Occupant Detection System (PODS). The technician unplugged electrical harnesses and recalibrated the safety network to install the new sensor mats. 04-29-2026: Received mandatory manufacturer software update v3.8.1. 04-30-2026: Immediately following these two events, the emergency SOS system threw a critical hard failure light and became non-functional. 05-01-2026: The dealership and VW Corporate both denied Goodwill coverage, claiming it is an out-of-warranty hardware failure, despite it being a globally documented software side-effect. The v3.8.11 update is known to overwrite the measured state of health of the emergency backup battery, artificially timing it out after 5 years regardless of its actual physical health. The PODS system that the dealer just serviced actively talks to the vehicle's Supplemental Restraint System. I am requesting that Volkswagen covers 100% of the cost to restore the vehicle's emergency SOS system to working order—whether that requires a physical replacement of the telematics module/battery or a manual software reset of the battery history timer.

My Id 4 Pro S has this problem more going back almost 3 years with 8k miles when first reported to the dealership and [XXX] [XXX], [XXX],[XXX]. The correspondences are there as proof. Dealership never fixed this issue or diagnoses this properly since it only happens in wet weather or rainy mist or rain. The issues is the front tires in the front wheel wells make a thumping sound when backing up and moving forward with the wheels turned in any direction and a crunching sound with the car shaking. I am concerned for my safety and VW will not fix the issue. They had it twice in servicing, did not wet the underside to create the wet symptoms so they dismissed the issue. It does not rain much here and I presumed all the over the air updates and 2 day mega update leaving my vehicle would resolve the issue only to find out now with the new rain the problem is still there. This is a manufacturer defect and was reported when my vehicle was under full warranty . Now they are giving me excuses and wont address the problem or diagnose this properly and want to charge me for there manufacturers defect . I only have 22,675 miles on the vehicle now and it is garaged all the time so this is not from wear and tear since it occurred at 8000 miles and was reported twice before. I have multiple case numbers on this and VW will not take responsibility to fix this defect, and malfunction . They had stone walled me and passed this off as no issue. I have videos of the issue on drop box I can sent to you if requested . See drop box videos. [XXX] [XXX] [XXX] [XXX] 2 Videos here from [XXX]. Please help ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2021 Volkswagen ID.4 Pro S has unexpectedly lost propulsion and come to a complete stop while being driven on at least three separate occasions. When this occurs, the vehicle jolts, stops moving, and cannot be placed into Drive or Reverse. I am only able to shift it into Neutral. After the first incident, I took the vehicle to a Volkswagen dealership the following morning. The dealership stated they could not reproduce the problem or identify any faults. The same failure occurred twice in one day this week. During one of those incidents, the vehicle lost propulsion and stopped in the middle of a busy street, creating a serious safety hazard because I was unable to move the vehicle out of traffic. Immediately before and during the failure, the vehicle displayed multiple warning messages, including: Error: Drive system. Please safely stop the vehicle. Electrical system not working correctly. Please service vehicle. Error: Electronic Stability Control (ESC). Front Assist is not available. Lane Assist is currently not available. Rear Traffic Alert is currently not available. Park Distance Control is not available. Error: Auto Hold. These warnings appeared at the same time the vehicle lost propulsion. The vehicle stalled without warning while driving and became undriveable. This is extremely concerning because it can occur suddenly in traffic, placing the driver, passengers, and surrounding motorists at risk of a crash. The vehicle is currently at the Volkswagen dealership for inspection, and I am awaiting their diagnosis. Because this dangerous condition has now occurred multiple times, I am concerned there is a serious defect affecting the vehicle's drive system or electrical system.

The contact owns a 2021 Volkswagen ID.4. The contact stated while starting the vehicle and exiting his driveway, the "All Wheel Drive Function Disabled", "Electrical System Failure", "Rear Assist Failure" and other unknown messages were displayed. The contact stated that the vehicle hesitated to respond while depressing the accelerator pedal. The contact also stated that the vehicle was slow to get up to speed while driving on a flat road surface. Additionally, the contact stated while driving at night, the exterior lights failed to illuminate as needed. The contact veered to the side of the road, turned off, and restarted the vehicle several times; however, the exterior lights failed to operate. The contact activated the hazard light and was able to drive to his destination. The vehicle was taken to the dealer where it was diagnosed but no cause for the failure was found. The vehicle was then taken to a second dealer, Volkswagen of Smithtown (530 Jericho Turnpike, St James, NY 11780) where it was diagnosed that the Body Control Module (BCM) had failed and needed to be reprogrammed along with the vehicle key fob. The dealer completed the repair; however, the failure persisted. The contact stated while attempting to drive from a complete stop uphill, the vehicle failed to respond and started rolling backwards. The same warning messages were displayed. The contact parked and turned off the vehicle. The contact restarted the vehicle after an hour and 25 minutes and was able to continue driving. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist. The manufacturer was not notified of the failure. The failure mileage was approximately 12,500.

I leased a car three years ago. This ID4 on May 15,2023 left me at a full stop in the middle of the highway. I then dropped it off to the dealer where they inspected it and saw it was a sensor/software issue, I think. They never actually disclosed the problem, nor held accountability. They insured me after almost two weeks of having to pay gas for a loaner car that they had fixed it and it was safe. After that incident and before my car had been in service countless times, all very inconvenient but not immediate safety issues, until the door handles. The door handles have been recalled twice before this last incident. My car was in there for over two weeks again back and forth. They broke my actual handles and had to go back in again, they claimed they were fixed. Now, almost 6monthankater I go to buy this lemon pre certified through the dealer and they tell me they can’t because it has two open recalls. They failed to say that the open recalls have been since May and are only now informing id4 owners that their doors may unlatch any any moment while driving and kill your babies and someone else’s on the road. Yet, they want me to either extend my lease, turn in the car and pay over mileage (even though I thought I was leasing to buy) or buy out the car not certified through a third party with two open recalls. I am being bullied into keeping a lemon. This car is a lemon and I want Volkswagen to take it off my hands waiving any over mileage and either giving me a new id4 that is safe or my 21,000 dollars I have paid into it. I am not the only one legally bound to these lemons. I demand a resolution for my consumer rights. I will speak to every news station out there until I seek justice for me and so many others.

In October, 11 weeks ago, while parallel parking, which I do everyday for work, I reversed back into an empty spot, toggled into Drive to straighten out my car and my car accelerated and hit the car parked in front of me. I kept stomping on the break pedal but it was stiff, I couldn't press it down at all. The break pedal was as if the car was turned off. Even though it has been 11 weeks ago, I will not drive the car because VW has not fixed the problem and I do not feel safe. The body repair has been done. The car remains at the dealership where I bought it and is available for inspection. I could of hit many children because I was parking at an Elementary school when this unintended acceleration coupled with no brakes happened. It is VW's first ever ALL ELECTRIC car and the ID4's have NEVER had a software update. VW says, no technicians or trained mechanics, software would have to be done at dealer and could take all day, no software to download using Wi-Fi, may need bigger battery and no parts available. VW corporate fly out to inspect the car and run reports but they refuse to give me a copy and so does the dealership. VW is taking no responsibility and said the brake peddle was never applied, only the accelerator. I never put my foot on or near the accelerator because I was only inching forward to straighten my wheels out. When the car was put into drive it does not need any gas to move only a few inches forward. My insurance representative tried to run a report but he said there was no information at all on the recorder. He said I shouldn't have towed my car back to the dealer because information may have been erased. There were no warnings or assist to stop the car. This has not just happened to me but to many others as well. I can send documentation for that if you need

On Monday, December 19, 2022, at approximately 1:30 p.m., driving at 70 miles per hour, my Volkswagen W ID.4 car suddenly lost electric power and I was unable to accelerate. I was driving on Highway 680 South, near the Livorna exit, on the Livorna Zone Express Lanes when this occurred in Contra Costa County, California. The car's user interface panel flashed the message, "Electrical system not working correctly. Please service vehicle." From the second lane on a four-lane highway, with the remaining speed, as the car dramatically slowed, I coasted to the right shoulder and came to a complete stop. During this entire time, there was no power. This was extremely dangerous and stressful as I was concerned of highway speed traffic approaching from behind and being unable to reach the shoulder safely without any power. There, at the right shoulder, I turned on the hazard lights and called my husband. He told me to exit and reenter the car, as safely as possible, to try to restart the system. I exited the car from the passenger side. When I reentered the car, the system restarted and the electric power returned. The vehicle had power again and I was able to safely re-enter the freeway lanes. This same error "Electrical system not working correctly. Please service vehicle" occurred previously two times when the vehicle was not moving (i.e. when trying to start driving from a stop) in the last year and a half. For these 2 previous incidents, my husband had opened service requests for repairs under warranty to the VW dealer in Walnut Creek, CA and they confirmed the faults and serviced the vehicle by bleeding the coolant system each time. Both times they assured me this would resolve the problem. This is the first time the same problem recurred while the vehicle was in motion resulting in total loss of power and put me in a dangerous situation.

1. I picked up new ID.4 from the dealer on 10/01/2021. On 10/02/22, Electrical System Malfunction messages appeared on the infotainment, telling me to take it in for immediate repairs. The problem was taken care of. I was not told what was wrong. 2. On 11/10/2021, while pulling into a parking space in a lot at a cemetery, the car bolted forward and became unresponsive. I could not stop it, I could not steer it. It felt like it was driving itself. I destroyed a bench, some bushes, and some of the turf. The car had to be towed to a VW dealer affiliated collision center. The car was there for over two months and was returned to the dealership for "further diagnosis". In the end, I was told that it had been "driver error", and I was assured the car was 100% safe to drive. I was never told what was done. The insurance payment for the damage was over $9000. 3. On 06/02/2022, I had the same acceleration issue. This time I was pulling over to a curb in a residential neighborhood (25 mph speed limit). I was using mode "B", regenerative braking. My foot was not on the accelerator. The car bolted forward and hit a parked Ford F150 in the backend. The force was so great, that the F150's rear end was lifted off the ground. You would think that crash would have stopped the ID.4. Instead, the vehicle swerved to the left, shot across the street and ended on a stranger's front yard, destroying his tree and landscaping. The car suddenly stopped, stuck in the landscape rocks. The vehicle then just shut itself off and became totally unresponsive. My wife was slightly injured, even though she had her seatbelt on. She could not open the door to get out and climbed out the driver's door. The car was towed to the dealer, insurance claim was filed. Preliminary estimates of damage- ID.4, F150, landscaping is over $17,000. My wife is petrified about riding in the car. I want VW to repurchase or terminate my lease. The car has only 6000 miles!

The rear window on our VW 2021 ID4, shattered while I was parked in a grocery store parking lot on Sunday, July 10, at approximately 7:30 am. The rear defrost had been turned on as I drove to the store. I shopped for about 15 minutes and came out of the store and sat down on the front driver seat, which starts up things like the radio and I believe the defrost again. This is when I heard an exploseion, got out of the car to see what had caused the vibration and sound, and looked to find that the glass was shattered inward and there was a hole as if a brick had been thrown through it. It was early in the morning and very few shoppers were in the parking lot, so I had a clear view of anyone running from the scene or hiding behind what few cars there were. There was no item on the inside or outside of the car that would have produced any kind of hole. The glass blew inward and a rear facing toddler car seat was impacted with small shards of tempered glass. There was no child passenger in that seat at the time of the shattering. The local dealership reviewed the window when I took it in, and I suggested to them that it might be defective defrost grid element, but they said they were not able to discern the origin of the problem, as I had cleaned up the shards prior to bringing in the car. The repair shop manager suggested it was a stray bb from a bb gun. I didn't see anyone close to the car in the parking lot, and the size and sound of the impact suggested more of brick at close range. Please see attached photo. I took a picture and showed it to the local dealership manager, and also sent a report to VW Corporate with a similar picture, (only cropped to fit their document size requirement). My insurance covered the repair service completed at our home on Thursday, July 14, and when they looked at the picture they definitely did not think that it was due to a bb from a bb gun. To your bullet points, I did not notice any warning message prior to the explosion.

Yesterday, April 26th, 2023 the above vehicle was involved in a serious accident, possibly related to the safety recall for the high voltage cell module. My wife was driving the vehicle on her way to work, as she did for the past 2 years. Sometimes she gets coffee for herself and a coworker, so that day she turned into a parking lot of the last MacDonalds before her job. She pulled up to the drive thru lane as she did many times before. She was not distracted by the phone, and her radio was turned off. There was nobody else in her vehicle, and her thought was on the coffee order. As she was pulling up to the 2 vehicles in front of her, something horrible happened in the next 3 or 4 seconds. Her vehicle accelerated suddenly, hit the car in front of her, bounced off to the right, and kept accelerating for the next 50 feet before hitting a semi truck with such a force that the front end of her vehicle is completely obliterated and the semi truck frame was broken. Thankfully, nobody got hurt seriously, and there was no fire. The first question from the Police officer was whether she hit the accelerator pedal by mistake. She responded that she did not hit the accelerator pedal, and does not understand what happened. She was shocked by the sudden fury of her vehicle, and stated that she was unable to stop it. I believe what she is saying, because there was no reason for her to stomp hard on either pedal as she was coasting slowly, and with the vehicle's regenerative braking you only have to tap the brakes gently. If she tapped the wrong pedal by mistake, the acceleration would not be so violent. To do what the vehicle did in such a short distance, the driver would have to stomp forcefully on the pedal and keep it floored all the time. There was no need to do that, and she never even attempted to do such violent acceleration anywhere. There is a real possibility that the vehicle did an unintended full force acceleration caused by defect in the recalled module. GEICO has it

I am reporting a safety-related failure involving my 2021 Volkswagen ID.4. The vehicle has experienced two separate incidents where it suddenly lost power while driving and became inoperable without warning. The first occurrence happened while I was in the middle of an intersection. The vehicle lost power and could not continue moving, creating a dangerous situation with surrounding traffic. The second occurrence occurred shortly after beginning a trip, approximately one thousand feet down the road. Again, the vehicle lost power without warning and became inoperable. In both cases, after the failure occurred, the vehicle would power on and could be shifted into drive or reverse; however, the vehicle would not move or provide any propulsion in either gear. The vehicle had to be manually pushed out of the roadway. The vehicle has been brought to the dealership multiple times over the course of ownership for issues involving the electrical and high-voltage systems. Service records show repeated diagnostic procedures, recall and campaign work, and repairs involving the battery system and related control functions. Diagnostic fault codes associated with this issue have included P0BEE00 and P0BE600 (drive motor current sensor circuit faults), along with communication-related faults. Despite these multiple service visits and repairs, the condition has not been reliably resolved, indicating an ongoing and intermittent system failure. Most recently, the dealer diagnosed a failure related to the drive motor system. The rear drive motor was replaced; however, after replacement, the vehicle still would not properly communicate with the motor. The dealer has since identified the issue as being related to the control module responsible for communication with the drive motor (gateway), which also requires replacement. The vehicle has been out of service for extended periods, including a current repair period exceeding one month. Given that the vehicle has lost propulsion without w

On [XXX] approximately [XXX], I was in the drive-up line for Starbucks. The drive-up line was very slow so we waited for about 1/2 hour and I ended turning off my engine. I had plenty of room at least between 2-3 feet between myself and the car in the front. Then the line moved so, I put the car in Drive and covered the brake. I tapped the Gas/electric pedal and the car accelerated from 0 to 30 and lunged forward and I hit the car in front of me and they were pushed into the car in front of them. No one was seriously hurt, but police were called and ambulance arrived and found no injury - so there wasn't a police report. I was completely shocked that this happened so fast and I wasn't able to stop my car. So, when I hit the people in front of me. Their car was a Ford Mini-van older model. I dented their bumper, but see attached photos of damage to my car. I went on a VD owner website to see if other volkswagen owners had any acceleration problems and I was surprised to find so many people affected by acceleration issues. I decided to call Volkswagen headquarters and a case was opened. Volkswagen set up a data review with a Volkswagen technician. I dropped off the car at the dealership in Ventura. I was not provided with a report from the Data retrieval. I just received a letter from the case manager, Sarah that they did not find anything unusual. After reviewing the letter, they had the wrong date of my accident. The accident occurred on [XXX], and Sarah said the accident was on April 8, 2024. Of course, they did not find anything??? I will enclose their letter and when I asked about the report or speaking with the technician, I was told that they do not give copies, nor provide information. On the website for Volkswagen ID4 owners, there are many claims of acceleration problems, This vehicle is an self-driving electric car. There is a recall for a software issue, that has not been established yet if it is related to acceleration. INFORMATION REDACTED PURSUANT TO TH