HP HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue

SaferProducts.gov consumer incident report 20170212-FAB86-2147407170. Matched catalog product: HP HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue. Incident: I have an HP laptop which caused a server burn on left thigh,I am a paraplegic so I did not feel it happening the burn is aprox 3 1/2 inches long

SaferProducts.gov consumer incident report 20110525-426FC-2147478842. Matched catalog product: HP HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue. Source model text: HP Pavillion DV6-1030ca. Incident: The battery of my laptop burned me and it keeps heating up to a point that we have to close it, so i did but one day i just did not open and will give me only a black screen, i called HP company and the answered was , if i want help i need to pay 40$ to get someone to help me on the phone because my guaranteed was finished, so no help at all from them whats so ever... it costed me 2000$ that laptop and i use it for work, i hurd about the recall but apparently my battery do not have the right number to be changed, but now its more then the battery, its the whole laptop, i am just not happy with the way they treat us after , even online you will get no service if you dont have that stupid guaranty, is there something i can do?? thank you will be waiting for your reply

SaferProducts.gov consumer incident report 20170315-800EB-2147405163. Severity: Incident, No Injury. Matched catalog product: HP HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue. Source model text: 2000-410US. Incident: My HP laptop started on fire in the middle of the night. It exploded due to the battery. I woke up and put out the fire. I had to get new carpet, walls and ceiling painted, blinds cleaned, clothing dry cleaned, a new bed, nightstand, mattress/box spring, humidifier, CPAP machine, laptop, vacuum, sheets, comforter, pillows and several other items. Walls had to be wiped down in several rooms.

SaferProducts.gov consumer incident report 20210411-E81C9-2147364845. Severity: Incident, No Injury. Matched catalog product: HP HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue. Source model text: Presario CQ60-206US. Incident: The Presario CQ60 shuts off by itself after a few minutes of operating. I had to restart it, but then it did it again. If I put it on a laptop fan then it still turns off but it lasts longer. I'm guessing the fan was not working properly. Also, the screen monitor sizzled and caught on fire. It was just a little fire, but it was startling. It appears that the wires behind the screen caught on fire.

SaferProducts.gov consumer incident report 20110516-3AE80-1182931. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: HP HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue. Source model text: DV2415MR GA534VA#ABA. Incident: Consumer wanted to report that his battery in his HP laptop gets very hot to the touch and burned his lap. He stated that the laptop on was on his lap and on for a few hours. The laptop did not emit smoke or have a burning odor. At the time he burned himself, the consumer was using the laptop with the A/C adapter plugged in. The consumer stated that the battery is normally very hot to the touch when the adapter is plugged. He feels that specifically the battery is a burn hazard as the ones mentioned in release 09-221. The consumer report no problems with the computer and the computer has never been serviced. When the consumer burned himself the laptop was on his lap and the computer itself seems to get very hot not the A/C adapter. The computer shows no sign of damage the consumer didn't experience any electric shock. He contacted the manufacturer and the retailer today. He cannot recall the names of the people he spoke to but stated they offered to do nothing for him. The consumer stated the product is still usable. The consumer felt it was imperative to report this product.

SaferProducts.gov consumer incident report 20170225-EEB43-2147405705. Severity: Incident, No Injury. Product: hp HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue (HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue) Sold by: JC Tech LLC). Incident: 1 year and 7 months buy this computer by amazon.com ORDER # [REDACTED], HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue) Sold by: JC Tech LLC did not know I had this defect, 2 months ago my 17 year old son is using it and set fire to his Room putting at risk the life of my son, contact amazon to make the reempazo and send it to my current address and never answered I need your help I want you to send me my computer that I lost because of your negligence. We have learned of a potential safety issue that may impact product(s) you purchased through the Amazon.com website: HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue) More details, including how to determine if your purchase is impacted and what you should do next can be found in the following notification: https://www.cpsc.gov/Recalls/2017/HP-Expands-Recall-of-Batteries-for-HP-and-Compaq-Notebook-Computers If you made this purchase for someone else, please notify the recipient immediately and provide them with the information concerning these issues. We regret any inconvenience this may cause, but trust you will understand that the safety and satisfaction of our customers is our highest priority. Thanks for shopping at Amazon.com. Sincerely, Customer Service Amazon.com www.amazon.com