Fire / ignition
Telephones or Telephone Accessories (550)
1 months
SaferProducts.gov consumer incident report 20190502-A30E6-1870220. Matched catalog product: Motorola Motorola G Play 2026, Model XT26153. Source model text: Moto E 5. Incident: Submitter was receiving assistance from the TracFone firm for an issue she was having with the cell phone. They informed her to remove the phone cover from the back of the phone. While talking with them the phone burst into flames while it was sitting on the table. The phone was turned off when the incident occurred.
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Fire / ignition
Telephones or Telephone Accessories (550)
1 months
Months until failure
1 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
86%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)