Razer Razer Blade 15 Advanced 09-0330

SaferProducts.gov consumer incident report 20240630-2D865-2147338297. Severity: Incident, No Injury. Matched catalog product: Razer Razer Blade 15 Advanced 09-0330. Source model text: Kiyo Pro. Incident: After connecting my Razer Kiyo Pro camera to my computer via the manufacturer's supplied USB cable the connector at the camera end of the USB cable became so hot the entire cable became fused to the camera. This happened overnight and there was s distinct smell of overheated electronics in my office in the morning. The camera body was too hot to touch. I removed the connection at the Computer end of the USB cable (not hot) and used the now fused cable to lift the camera off my screen and remove it to the outside.

SaferProducts.gov consumer incident report 20210704-4AD24-2147363131. Matched catalog product: Razer Razer Blade 15 Advanced 09-0330. Source model text: Razer Blade 15 (D1NT/FHD/60Hz/i7/16GB/GTX 1060/256. Incident: I received a refurbished Razer Blade 15 ~9 months ago. The trackpad stopped working without applying extreme pressure in the last ~1 month, and the laptop started getting very hot. After opening the case of the computer, the battery is extremely swollen (�pillowed�).

SaferProducts.gov consumer incident report 20260224-FBD48-2147323308. Severity: Incident, No Injury. Matched catalog product: Razer Razer Blade 15 Advanced 09-0330. Source model text: Razer Blade 17 (2021). Incident: We bought a Razer Blade 17 laptop back in late 2021. The batteries started swelling since last year, and recently its gone so bad that the entire back plate of the laptop is deformed. Swollen batteries are known to impose a fire hazard under regular use.

SaferProducts.gov consumer incident report 20190302-D738D-2147382413. Severity: Incident, No Injury. Matched catalog product: Razer Razer Blade 15 Advanced 09-0330. Source model text: Razer Blade V6 - 4K UHD - 512GB. Incident: My Razer Blade V6 - 4K UHD - 512GB laptop that is less than a year old caught fire. I was sitting down doing work and I noticed fumes rising from the keys and I was quick to unplug everything and set it aside. I learned my laptop had caught on fire and the circuit board had burnt. It was so hot that I nearly scalded myself. I am thoroughly disappointed with Razer's product line as this product posed a fire hazard to me. If I was asleep and my laptop was on downloading a file perhaps, it could've been a much different story.

SaferProducts.gov consumer incident report 20260420-02C0F-2147320302. Severity: Injury, No First Aid or Medical Attention Received. Product: Razer Razer Blade 15 Advanced 09-0330 (Product information Product category: Computer / Laptop Product name: Razer Blade 15 Advanced Model number: RZ09-0330 Serial number: BY2052M01103964 Product number / SKU: RZ09-03305E53 Manufacturer: Razer USA Ltd., 9 Pasteur, Irvine, CA 92618 Date of manufacture (if asked): 2020 (per device label) Where purchased: Best Buy Approximate purchase price: $2,500). Incident: On June 10, 2023, the lithium-ion battery in my Razer Blade 15 (Model RZ09-0330, Serial BY2052M01103964, Product RZ09-03305E53) swelled catastrophically during normal use, deforming the laptop chassis and separating the bottom casing from the device. The device reached contact temperatures that caused heat injury to my abdomen and chest while in use on my lap. This failure was preceded by a documented four-month history of thermal instability on the same unit. On February 15, 2023, I opened a case with Razer Support (Incident #[REDACTED]) reporting persistent overheating, system crashes, and a burn injury to my finger from the chassis during normal photo editing and gaming use. The reported chassis temperatures exceeded 80C. I responded in detail to all troubleshooting questions from Razer's Laptop Specialist Team. The case stalled after Razer requested a video of the intermittent crashes and did not escalate the report for hardware safety review. On June 11, 2023, I notified Razer Support of the battery failure and physical injury. The case was not substantively addressed until I escalated to executive leadership in April 2026. Razer has acknowledged the case record but declined refund or replacement, offering only a 50% discount on repair services, which I have declined on safety grounds. Photographs of the chassis deformation, separated bottom casing, and battery swelling are available, along with the full support corresp