Samsung S7

SaferProducts.gov consumer incident report 20131021-D7CF2-2147450701. Severity: Incident, No Injury. Matched catalog product: Samsung S7. Source model text: UN60ES7100F. Incident: TV was on and then turned off and smoke shot out the back, flame reflections (orange) shown out in the darkness

SaferProducts.gov consumer incident report 20160712-C0CF1-2147416965. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Samsung S7. Incident: I plugged my samsung phone up to the cord. I went to sleep for a bit. I woke up because my arm was hurting only to realize that I fell asleep with my arm on the cord right at the part that plugs into my phone. I then realized that it burned my arm giving me a blister. How can something that children use everyday be so dangerous?

SaferProducts.gov consumer incident report 20130205-50629-2147459070. Matched catalog product: Samsung S7. Source model text: HT-AS730ST/XAA. Incident: A Samsung Home Theater System, model HT-AS730ST/XAA, serial number 9EE91HAS203501T caught on fire. Flames were present but did not cause bodily or property damage other than the unit itself.

SaferProducts.gov consumer incident report 20170417-61803-2147404285. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Samsung S7. Incident: Walking down the hallway I noticed heat from my right pocket. I observed smoke and noticed my phone was on file. Without any notice or while not in use or charging, my phone burned through my pants.

SaferProducts.gov consumer incident report 20170511-8D662-2147401568. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Samsung S7. Source model text: S7 Edge. Incident: Aug 2016 I purchased a Samsung 7 Edge to replace my [REDACTED]. It ran a little warm. My screen went black. I sent it to Samsung for service (black screen & warm battery). It came back with 2 documents. One stated the battery & LCD screen were replaced. The second stated they couldn't fix it because it was locked. I plugged it in. This device runs HOT. I couldn't hold it in my hands. The LCD screen is fine. I phoned Samsung. they claim the battery wasn't replaced. I believe they fixed my phone with a defective battery. They offered to fix it again. I don't trust them.

SaferProducts.gov consumer incident report 20200807-1210D-2147370628. Severity: Incident, No Injury. Matched catalog product: Samsung S7. Source model text: Silver S7 Active SM-G891A. Incident: I am writing about my cell phone Samsung Silver S7 Active SM-G891A from ATT. Today I noticed that the phone was getting very hot, the battery draining unusually fast, but more scarily, the back of the phone was no longer flat, it bulges, so it wobbles on a flat surface. I think the battery has swollen. I was not doing anything unusual with the phone, just having a [REDACTED] meeting and noticing the wobble. I remember the S7 Note batteries were the ones that used to blow up, back when they were introduced in the USA, so I am letting you know. I cannot replace the battery because it is sealed in the phone. I feel if I keep using it, I risk damage to person and property. The bulge is a bit more that 1/8 of an inch from the original back of the phone.

SaferProducts.gov consumer incident report 20180810-6FAA7-2147386263. Severity: Incident, No Injury. Product: Samsung S7 (Samsung S7 Cell Phone). Incident: On August 3, 2018, my 2-year-old Samsung S7 cell phone was on my night stand, plugged in and charging overnight. At 1:00 AM, it began shaking. As I woke up and looked over, the phone began hissing, emitting smoke, and spontaneously caught fire. A 5-inch flame shot from the phone and it took off like a rocket from my nightstand. The power cord pulled it back, and fortunately it fell into a waste basket. Still on fire and billowing smoke, I grabbed the waste basket and dumped the contents into my bathroom sink, now filling with water to extinguish the fire. I did nothing out of the ordinary to this phone for it's entire lifetime, simply charging it and using it each day. The power cord in use at the time was the one that came with the phone. I am informing your agency about this product safety concern for obvious reasons, as you need to know that Samsung cell phones still have this issue occuring today, August 2018. It is a serious public safety concern.