Lennox Heat Pump Package Unit Model 13HPP42AP-3A

SaferProducts.gov consumer incident report 20240206-643CA-2147341217. Severity: Incident, No Injury. Matched catalog product: Lennox Heat Pump Package Unit Model 13HPP42AP-3A. Source model text: GWM-2001E. Incident: I'm not certain this where one should report a manufacturing defect that does not fit the traditional notion of "unsafe" but twice within 6 years the exact same critical component of my heating system failed and left me without heat or hot water for approximately 1 week. MyLennox HIgh-Efficiency boiler (model GWM-2001E) was installed in May 2017, and in February 2021 the gas blower failed and was replaced. Then one week ago, the replacement blower (OEM) failed, and it turns out that the cause is the same component of the blower -- an internal plastic "ring" that in both cases broke into multiple pieces.

SaferProducts.gov consumer incident report 20220416-08328-2147356822. Severity: Incident, No Injury. Matched catalog product: Lennox Heat Pump Package Unit Model 13HPP42AP-3A. Source model text: 797029F. Incident: Turning on the wall switch to my Marco Gas fireplace model 797029F serial WH3366. iT TAKES A LONG TIME TO TURN ON AFTER FLIPPING THE SWITCH AND SOME TIMES IT DOES NOT LIGHT AT ALL. i ALSO SAW THAT THERE WAS A RECALL ON THE UNIT. I BOUGHT THE HOUSE IN JULY OF 2021 SO I DONT KNOW WHAT TOOK PLACE PRIOR WITH THE RECALL

SaferProducts.gov consumer incident report 20110606-179FF-1185772. Severity: Incident, No Injury. Matched catalog product: Lennox Heat Pump Package Unit Model 13HPP42AP-3A. Incident: An air conditioining unit was involved in a fire at a residential community. Field reports indicate during suction line brazing at the time of installation, valves on some of the units overheated and cracked, which caused refrigerant to disperse under pressure. In a few cases, the oil in the refrigerant ignited and caught fire.

SaferProducts.gov consumer incident report 20260202-310C0-2147323946. Matched catalog product: Lennox Heat Pump Package Unit Model 13HPP42AP-3A. Source model text: EL180UH100NE60C. Incident: My Lennox Hvac Furnance Model #EL180UH100NE60C Serial# 5921H0544 that I had installed on Dec 30, 2021, stopped working so I had no heat. I called a couple places to fix it and they said it was the heat shield. They also told me it was on recall but it wasn't offical so I would have to pay for the labor of $350 but the part was under warranty. He said some environmental agency told Lennox and other Hvac companies in the [REDACTED] County areas of California had to start using a new metal in their heat shields. This heat shield started warping and could cause a fire hazard as the metal wasn't strong enough to with stand the heat. So now they are going back to the old part which works alot better. How do I make this an offical recall so I can get my labor charge refunded to me?

SaferProducts.gov consumer incident report 20230313-650FE-2147348794. Severity: Incident, No Injury. Product: Lennox Heat Pump Package Unit Model 13HPP42AP-3A (Lennox Heat Pump Package Unit Model 13HPP42AP-3A serial number 1614K06686.). Incident: I purchased a package heat pump unit Model 13HPP42AP-3A on 11/11/14 unit serial number 1614K06686. Unit has been serviced regularly. On 2/3/23, unit air handler fan would not shut off and system would not run in automatic or on emergency mode. Eventually I was able to get the system to run in emergency but air handler would not shut off. Contacted the installing dealer and the unit was repaired on 2/4/23. The control wires for the unit were wired tightly over an exposed metal edge with no stand offs or grommets to prevent wire wear. Vibration off the unit during operation damaged the insulation on the wires causing a short circuit that resulted in an energized cabinet as well as failure of the 40 VA Universal Transformer and Double Pole Breaker. This is very obviously either a manufacturing problem or a serious design flaw. This could have resulted in a house fire or an injury to someone.