Kenmore 790.96112409

SaferProducts.gov consumer incident report 20141129-24F4B-2147438415. Severity: Incident, No Injury. Matched catalog product: Kenmore 790.96112409. Incident: Burner on range would not turn off. After several attempts to turn it off the burner finally stopped heating. A few seconds later the burner turned on to full power by itself.

SaferProducts.gov consumer incident report 20171207-9789A-1717594. Matched catalog product: Kenmore 790.96112409. Incident: These consumers are reporting their electric stove due to safety hazards over the past few years. They have had to replace the left front burner because once turned on it would not turn off approximately three years ago.

SaferProducts.gov consumer incident report 20160103-CDA95-2147425140. Severity: Incident, No Injury. Matched catalog product: Kenmore 790.96112409. Incident: I have a Kenmore elective stove and oven, model number 790.96112409. The left front burner has always had problems staying on and the handle to the oven door has been replaced twice and just broke off again causing the glass front to almost fall onto the floor. Now we just lost power completely to the stove and oven causing the breaker to trip.

SaferProducts.gov consumer incident report 20130716-2C41C-1341164. Matched catalog product: Kenmore 790.96112409. Incident: (12/25/2012) The consumer stated that the problem statrted around Christmas. He stated that his wife told him that the stove would not turn off. The consumer stated that he turned the stove on and could not get the stove off. He stated that he had to turn it off at the circuit breaker. The consumer also stated that it does not happen all of the time. The consumer stated that it happens mainly on the two front burners. He stated that it also happens on one of the back burners.

SaferProducts.gov consumer incident report 20130321-A78E9-2147457677. Severity: Unspecified. Matched catalog product: Kenmore 790.96112409. Incident: Kenmore smooth top electric range model 790.9611 for the left front large burner, fails to turn off and heats to high even when turned to low. This creates a fire and injury hazard. A very similar Kenmore electric range, with a different model number, was subject to recall in 2009 for the same problems.

SaferProducts.gov consumer incident report 20121013-3DFE7-2147462876. Severity: Incident, No Injury. Matched catalog product: Kenmore 790.96112409. Incident: I have a Kenmore electric slide in range, glass top, Model # 790.96112409. For a few weeks the left front burner would only work on high and would not turn off immediately when knob turned to off position. It would take several times of turning the knob on and back off before burner would turn off. Today, I have noticed several times the same burner would turn on and off spontaneously while the stove was not in use. Ultimately, we have turned the breaker off to the stove for fear of fire.

SaferProducts.gov consumer incident report 20110831-26951-1199441. Matched catalog product: Kenmore 790.96112409. Incident: Consumer stated that his electric oven range combo is a fire hazard. The consumer stated that he powers off the range at the dials and the digital displays appear that the range is off. However, the burner is still on and very hot. The consumer was in his kitchen in the middle of the night and found that the burner was on even though the range was powered off. The consumer stated that the range will turn itself off usually after 7-10 minutes. This the left back burner. The consumer attempted to turn it off but it would not comply with the digital command made by the consumer. The range is a smooth top.

SaferProducts.gov consumer incident report 20181116-4C055-1810865. Severity: Incident, No Injury. Product: Kenmore 790.96112409 (Electric range with oven). Incident: The problem started approximately 2 - 4 months ago. The wife turned the burner off after cooking and sat down for dinner Twenty minutes later, the consumer went into the kitchen and found the burner on high. He checked and saw that the control knob was in the off position. The consumers discontinued use of that burner, but they have mistakenly used it once in a while. The left front burner only has the problem. The consumer noted that he and his wife normally use the right burners, because they are right handed and there is more counter space on that side. They have not been any injuries and no property damage, but since they became aware of the problem, they closely monitor the use of the range. The consumer went to the local retailer where it was purchased. He was referred to a Sears number and then he was redirected to Kenmore Customer Care. He also spoke with those companies more than once, prior to being referred to the CPSC Hotline, today. The consumer is concerned about the potential fire safety issue for his family and believe that this should be addressed by the mfr. No one at Sears or Kenmore offered to take additional details from the consumer even though he mentioned CPSC Recall# 09-333 and said he felt this presented a safety hazard.