Samsung RF31FMESBSR

SaferProducts.gov consumer incident report 20211014-3D657-2147359173. Severity: Injury, Level of care not known. Matched catalog product: Samsung RF31FMESBSR. Source model text: rf31fmesbsr/aa. Incident: I purchased this Samsung refrigerator in august of 2015, and it has stopped cooling three different times. The last time, was in May of this year, where we didnt realize that it had also defrosted the freezer, and made my son in law and I very sick, to the point we both missed work. I have been trying to get it repaired for years, and have been repeatedly told that they had no one in my area to repair it, which was a lie. They did finally send someone to replace my icemaker (part of a class action suit) , and the repair person told me they had been in business for over 20 years, and they tell people that all the time, so they dont have to pay them to do repairs (he wasnt happy about it).

SaferProducts.gov consumer incident report 20230226-E024D-2147349311. Severity: Incident, No Injury. Matched catalog product: Samsung RF31FMESBSR. Incident: French door refrigerator by Samsung bought 2015. Fan broke and replaced 4x, ice machine froze over repeatedly and replaced 2x, water dripped inside cabinet causing mold, temperature finally stopped maintaining it's temp and we replaced it

SaferProducts.gov consumer incident report 20231025-2BABE-2147344468. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Samsung RF31FMESBSR. Incident: Samsung Refrigerator Model RF31FMESBSR purchased in April 2015 has multiple defects causing food to spoil due to high temperatures and mold. The ice maker freezes up and stops working. The fan coil on the back of the refrigerator freezes up and causes the fan to stop working, which in turn reduces circulation of cold air and the internal temperature of the refrigerator is NOT what it says on the front display. At times, this frozen build up will melt, causing water in the drawers and shelves, which leads to mold. These issues lead to spoiled food, moldy food, and food poisoning. This, I have seen, is a common design/manufacturing defect which should be recalled, and samsung should replace or refund.

SaferProducts.gov consumer incident report 20191010-E08B2-2147377219. Severity: Injury, No First Aid or Medical Attention Received. Product: Samsung RF31FMESBSR (Samsung RF31FMESBSR - 30.5 Cu Ft. 4-Door French Door Refrigerator with Sparkling Water Dispenser - Stainless steel). Incident: Product: Samsung French Door Refrigerator Model: RF31FMESBSR Serial Number: W65143BD401254B Purchase Price: $2699.99 + 8.0% Sales Tax = $2,915.99 Purchase Date: 05/21/2013 PROBLEM STATEMENT: Samsung has over 20 models of refrigerators with a known defect that causes their refrigerators to operate at UNSAFE temperatures. The defect causes the fridge section evaporator to freeze over so much that the ice build-up hits the circulation fan, a causing loud, unsettling noise. This ice over the evaporator also prevents the proper circulation of cold air inside the refrigerator, causing the temperature to rise to unsafe levels for proper food storage. ADDITIONAL DETAILS: Our family has been having stomach issues off and on for the past few years. Not enough to go to the hospital, but a lot of feelings of queasiness, discomfort, and diarrhea. At first, we thought that it may have been due to food quality, so we start buying more premium brands and all organic product. When that didn't help, we started a food log to try to establish a pattern to rule out food allergies. However, we could not find any consistencies. However, after I saw on my local news about defective Samsung refrigerators, we did more research and found that there are thousands of people experiencing the same issue. We were shocked to discover that this is not a warranty issue - this is a known factory defect issue with zero fixes on over 20 models and is currently in class action court. I then purchased a refrigerator thermometer and recorded the inside temperatures at random intervals. I have been recording for a