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TV

Samsung UN65JS8500FXZA

2 source-linked failure reports. Most reported: Overheating. Typical failure around 5 yr.

Reliability signal — · Insufficient data · data confidence Very Low

2 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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2 confirmed failure reports · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Overheating
Typical first failure
5 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Overheating1 · 50%
  • Fire / ignition1 · 50%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

59.5

Failure reports

2

View →

Median repair cost

—

Still recommend

—

% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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Use these reports as a risk signal, then check current listings before you buy.

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What breaks?

What breaks? · reports

Overheating

Televisions (572)

66 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20210323-3E523-3135587. Matched catalog product: Samsung UN65JS8500FXZA. Incident: (01/2020) Picture on the TV is distorted. A dark area appears in the middle of the screen. Also, the paint on the wall next to the TV was melted because the TV got very hot.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

66 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

92%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Televisions (572)

53 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20200819-C6D9F-2147370368. Severity: Incident, No Injury. Product: Samsung UN65JS8500FXZA (Samsung 65 inch 4k 3d smart tv). Incident: I purchased a Samsung 4k Model #�UN65JS8500FXZA smart tv 2016 and it is becoming to be a fire hazard. The tv is becoming excessively hot to the touch. The screen is developing a dark Ghost shadow from the pixel lights burning through the screen. I've contacted Samsung support but they say my warranty is expired, i let them know this is not a warranty issue because to many consumers with this model are having the same issues and it is a total recall issue. No one would expect to spend over $3,000 for a product that would last only 4 years to become unusable and become a fire hazard. This product has been discontinued and this is usually why Samsung would take them off the market. To have the tv repaired would only lead back to this issue because of the design flaw, it's a fire hazard. If the tv catches fire the warranty only covers the tv not your home this makes this a recall issue.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

53 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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