Dodge Durango 2021

The driver side daytime running lamp no longer works after 55000 miles. The daytime running lamp (DRL) is an led light strip that requires the entire headlamp to be replaced. Anyone can inspect the issue at any time. The issue presents a risk to oncoming traffic who cannot see my entire vehicle especially at dawn / dusk and foggy days. The daytime running lamp is utilized to alert oncoming traffic and pedestrians that a car is approaching. The dodge dealership that I purchased the car from is aware of the issue and has neglected to resolve the issue. An independent auto mechanic has confirmed that the DRL is malfunctioning. There weren't any warning signs or messages. The light just shut off and has not turned back on. A new running lamp is $1200 and requires approximately $500 in labor to install. This is not an issue that is simply solved by changing out a $20 light bulb. The issue began about 2 months ago.

The vehicle had been parked and unused for approximately 24 hours. We drove it home after staying elsewhere overnight and arrived home about one hour before the incident. About an hour after parking, I asked my fiancé to retrieve our belongings from inside the vehicle. He immediately noticed smoke filling the interior of the vehicle. I opened the hood to try to determine where the smoke was coming from but did not see any visible fire. As I continued looking for the source of the smoke, the vehicle suddenly caught fire. Within approximately 10 minutes, the fire spread rapidly, completely destroying the vehicle and reducing it to a total loss. The flames then spread to my home, causing part of the house to catch fire. Thankfully, we discovered the smoke when we did. Had it gone unnoticed for even a short time longer, our entire house could have caught fire. Firefighters arrived just as the fire began spreading to the house and were able to prevent further damage. Thankfully, no one was injured.

My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front DRL and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the LED DRL/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed LED lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader LED reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable LED modules failing early.

The contact owns a 2021 Dodge Durango. The contact stated that while driving approximately 40-45 MPH downhill, the driver swerved to the left to avoid crashing into the vehicle ahead, and the vehicle struck a fire hydrant and then crashed into a pole, where the vehicle came to a stop. The fire hydrant detached, causing water to spread. The vehicle sustained severe front-end damage; however, the air bags failed to deploy. There were no warning lights illuminated after the crash. The driver’s head struck the steering wheel and sustained headaches and a swollen nose. The front seat passenger struck their head and had headaches. The driver did not seek medical assistance, and it was unknown whether the front passenger seat occupant had sought medical assistance. A Police report was filed. The vehicle was towed to an unknown location by the insurance company, pending an evaluation. The dealer and the manufacturer were not yet contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 7,700.

While exiting I95 in Jacksonville, FL onto I10, the vehicle stumbled and lost power. Felt like it was running out of fuel. This happened at 500PM on Thursday, 14 August 2025. Thankfully, I am good driver and alert and made a two lane change onto a shoulder. The vehicle barely made it off the road with cars having to scramble to avoid us as we slowed. The vehicle would crank but not start. Upon investigating simple things, I discovered that fuse 70, the fuel pump motor had blown. I replaced with another fuse but the vehicle would still only crank but not start. We even added fuel to ensure it was not a pickup issue. My wife and I were towed home (we rode in the two truck) after a few hours on side of the road. It appears this fuel pump issue is fairly common. I am out of warranty and will pay for a repair myself. However, this could have been a very serious situation had I not been alert and had the room to maneuver across the lanes. No warning lights or any such thing is present on the dash. Also the car was NOT out of fuel.

On 11/4/2023 I turned off my Durango. 10 minutes later I turn it on and it makes a clicking noise and wouldn't turn over. After 10 attempts to start I let it rest for the evening. The following day 11/5/2023 I try to restart and it stalled. After 5 more attempts the vehicle stalled after 10 Seconds each time. 11/6/2023 I contacted my insurance company to have my vehicle towed because it wasn't drivable to the local dodge dealership. After 4 days they diagnosed the problem as an Egr valve. They contacted other dealerships to purchase one and there wasn't any available. They also said that the part is on back order with no date for the future. Prior to the Durango refusing to start there was no warning lights on. The vehicle died in my relatives yard thankfully and not during operation otherwise it could have been fatal. The problem has been confirmed by the local dodge dealership and is available at that location for inspection. I have no documentation yet as it's still sitting at the dealership waiting for the back ordered part to magically arrive

its going to cost me $2,120+ in parts PLUS LABOR at the dealer to replace my front left turn signal. unless I come up with close to $3,000 I am forced to drive around without a functioning front left turn signal. this is dangerous and very concerning to me. the headlights on the 2021+ Dodge Durango are a totally integrated unit. each headlamp contains the DRL and Turn Signal units as LED's. once the LED or its electronics fail, the ENTIRE headlamp assembly must be replaced. AND you have to remove the front fascia pieces of body work to remove the headlight units. this is not a job the average person can do reliably, even if they have the money. I even purchased a Dodge/Chrysler Mopar factory extended warranty when I bought the Durango, that is good for 7 yrs/125k miles. my 2021 Dodge Durango has 69,420 miles on it as of today. Dodge is refusing to cover this part under the warranty. I was told this today by the local dealer in Myrtle Beach, SC. this is not right that consumers have to pay thousands of $$$ to replace a turn signal. very dangerous.

The component I am referring to is the fuel pump and fuel sending unit. The vehicle has starting issues, when starting it gives about 30 seconds of continues cranking before starting. Sometimes the vehicle will go through that cycle—unable to turn off at any point and eventually quit on its own. The only way to be replicated is roughly after being idle for 30 minutes- and then having the car turned off and on again. Or by happening randomly-at a stop light with the auto start feature turned on. This provides a hazard as there is moving traffic and the car can stall or not start in time. The vehicle is currently at the dodge dealership getting repaired however there are multiple complaints about this happening on many website forums. Unknown if the issues was reproduced by dealer, however they ran a test and determined the fuel pump was running lower than the specified PSI as per the manufacturer—but I never got the true reading. Unknown if the dealership went into detailed inspection of fuel pump. There are no warning lamp signs or any codes sent through the OBD II monitor.

The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. Several unknown warning lights were illuminated, and an alarm sounded. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle. The contact stated that while attempting to shift from park(P) to drive(D), the gear shifter became stuck in park(P). The vehicle was towed to the dealer; however, the failure could not be duplicated. The contact stated that the vehicle operated as needed after a while. The contact stated that the failure recurred several times while driving. The vehicle was towed to Newnan Peachtree Chrysler Dodge Jeep Ram (53 Hollz Pkwy, Newnan, GA 30265); however, the failure could not be duplicated. The vehicle was then towed to John Thornton Chevrolet (1971 Thornton Rd, Lithia Springs, GA 30122). The check engine warning light and an unknown warning light were illuminated. The dealer diagnosed that bank #1 camshaft position actuator two (2) and the CAN BUS communication outline had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage 80,000.

The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 40 MPH, the infotainment system was independently switching devices on and off. The contact stated that he had observed that the message "Box Error Disconnecting - Take Vehicle to an Authorized Dealer" was displayed intermittently. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that system software needed to be updated. The vehicle was repaired. The contact stated that the failure reoccurred. The contact stated that the vehicle had been taken back to the same dealer several times for the failure where the vehicle system was switching on and off or shutting down other systems. The contact was advised that if he was using the navigation system during his trip the system was shutting down. The same failure occurred when the heat was engaged and was switched to AC. The contact stated that the same failure was occurring while using the defrost system and was switching to AC. The contact stated that after each appointment with the dealer ,he was advised that the vehicle was repaired; however, the failures reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 67,000.

The contact owned a 2021 Dodge Durango. The contact stated that while driving approximately 70 mph and turning in an exit veering to the right when the vehicle began reducing in speed and the vehicle was displaying numbers counting down on the instrument panel. The contact pulled to the side of the road where they turned the vehicle off and waited approximately 5 - 10 minutes before turning the vehicle back on and driving to the dealer. The dealer was unable to duplicate the failure therefore they were unable to diagnose the cause. The vehicle had not been repaired. Approximately 3 weeks after while driving approximately 40 mph when attempting to go on a roundabout when the vehicle began displaying the count down on the instrument panel. The contact attempted to apply the brakes however the vehicle continued to accelerate forward causing the contact to drop into the center of the roundabout. The air bag failed to deploy and the contact hit their head on the steering wheel. The contact also received whiplash and medical attention was needed. The contact was injured from the neck down the back. The vehicle was towed and deemed totaled. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was 44,722.

Went to the Chrysler Dodge Jeep Ram dealership in Lawrenceburg, IN last year and was told that spoiler failed a recall inspection and needed to be replaced. Unfortunately, spoilers were on back order and would take several months to get in. A month or so later, my local body shop took my Dodge Durango to the Dodge dealership in Batesville, IN for repairs after someone ran into my vehicle while it was parked in a parking lot. The Batesville dealership did another inspection for the spoiler recall and cleared the inspection stating that the spoiler passed inspection. So now I have one dealership (Lawrenceburg, IN) saying that there is a "gap" and that the spoiler in fact needs replaced, but that they can't fix it because they will not be reimbursed by Chrysler since the recall for my Durango has been "cleared" by the Batesville, IN Dodge dealership. After contacting the second dealership, they still claim that the spoiler is fine and refuse to fix it either. I admit, I don't know what I am looking for, but I also see a gap between the spoiler and where it is attached to the vehicle. It also seems to be loose. So, my question is, what exactly is the spoiler recall on 2021 Dodge Durango's? Should I be concerned that it's not getting fixed? Most importantly, who will be responsible if this thing comes off and injurers someone driving behind me?

All electrical systems are periodically malfunctioning. This includes power windows, door locks, lane assist, heating and cooling/climate controls, heated steering wheel, screen displays, radio controls, steering wheel controls, shifter, etc. all of these things will turn on and off by themselves while driving. Lane assist has frequently turned on and off while driving and jerks the steering wheel. Park assist turns on and off while driving. The vehicle does not always turn off with the push button stop and has to be attempted several times. I have been locked inside my vehicle because the electric locks will not release without several attempts. Power windows frequently do not work. Back hatch frequently will not release, leaving the back of the vehicle inaccessible. It has shifted into neutral by itself while driving requiring me to pull to the side of the road and physically move the shifter back and forth. It was taken to the dealership where they stated there were so many error codes they could not clear them all. I am currently waiting on an electrical wiring part that they say will fix it because they’ve “seen this before”. It is 1000 miles beyond the basic warrantee and my purchased extended warrantee will not cover the $700 repair because it is considered normal corrosion wear. It is really not safe to drive and it has taken weeks for the dealership to address the issue, waiting on an ordered part that may fix it.

I purchased a 2021 Dodge Durango GT from arrigo Dodge- ft pierce on 12/31/20. The picture they had in the advertisement shows a Sport hood. The vehicle was in another county so they delivered it at night to my home. Before purchasing it, I asked the manager to double check to make sure the hood was in fact the Sport hood in the picture advertised. He called & checked and confirmed that the hood was the Sport hood. It was delivered with a different hood. I believe this is false advertisement. I want the hood that they promised me. Now the even bigger issues. I was washing my vehicle when I discovered a crimped rubber part along the driver's side passenger door. Then a paint defect around the window. Then the door being crooked and not lined with the vehicle. With all the damage to the door, I believe there was trouble on the production line. There is also a piece missing on the driver's door panel at the latch to open the door. The part is not there. The Bolt is exposed. On the passenger side front door, when opening, there is a black hose that covers electrical wiring. That part is pulled away from the vehicle and the wires are hanging. I paid $49,000 for this vehicle. It is clearly not put together well. It has defects everywhere. Arrigo Dodge wants to try to repair it. These issues are not repairable, these are manufacturing defects. I am requesting a replacement vehicle with the correct hood as advertised. I did not spend almost $50K for a defected vehicle that they want to patch up. Please help me.

On [XXX] my Durango started leaking coolant and steaming while I was driving. The steam was rising through the openings in the hood and was getting on the windshield. The coolant was pouring on the ground. I had to stop the car to prevent it from overheating. I had the vehicle towed to the dealer and they told me a coolant hose had broken at the rear of the engine. I did some research on this specific leak. I have a friend with the same year and model/trim as my Durango who also had the same exact problem just past 30K miles. When I looked online, I can find many instances of this same failure. Here's one example that includes some excellent photos of the issue: [XXX] The Dodge PN for this failed component is: 55038042AJ. This part is common for 2011-2025 Durangos and is on at least the 6th engineering revision as evidence by is cross compatibility with 55038042AE, 55038042AF, 55038042AG, 55038042AH, 55038042AI. This issue is systemic and dangerous. The engine can lose all coolant and overheat without warning. It spills coolant on the roadway creating a hazardous condition and the driver's view can be obstructed by the coolant on the windshield and in the air. There was no advance warning of this failure and I don't expect this sort of failure when a vehicle is so new and well maintained. The dealer fixed my vehicle at a cost of over $1700 for this repair which was just barely past the manufacturer's warranty term for the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine cooling system on my 2021 Dodge Durango GT failed due to ruptured coolant lines, including the rear coolant tubes supplying the rear air conditioning system and both transmission heater hoses. These lines carry engine coolant to the rear HVAC system and transmission. The ruptures caused coolant loss and engine overheating during normal operation. The failure appears related to the routing of the lines near the transmission housing, causing excessive wear not attributable to driver error. This model year has a documented history of similar failures. The vehicle and components are available for inspection and are currently at the dealership. My safety and the safety of others were put at risk because the vehicle overheated while I was driving at normal speed in traffic. A major overheating warning appeared while driving. Overheating in traffic creates a risk of sudden loss of power or the need to stop unexpectedly, which could result in a collision. Although I was able to drive slowly due to proximity to home, this condition would be hazardous on longer trips. The issue was confirmed by an authorized Dodge dealership, which verified failure of the coolant lines and provided an estimated repair cost of approximately $3,600. The vehicle has only been inspected by the dealership. A third-party warranty provider (Warranty Solutions) denied coverage, and I am disputing the decision. The vehicle remains at the dealership because I do not feel it is safe to drive. No prior warning signs were present. The overheating warning appeared suddenly at approximately 62,000 miles. I noticed the smell of coolant upon arrival at the dealership, indicating an active leak.

There is a daytime running light (DRL) malfunction with both headlights, it started with the drivers side slowly going out and now the passenger side is slowly going out. This is happening to several Dodge Durango owners of the 2021 model and can be found in the Dodge Durango forum online. The dealer stated it’s an out of pocket expense because the DRL is out and the entire component needs replaced. This is inaccurate because when I turn off the DRL settings the turning signal flashes orange fast so this tells me it’s not completely out and the headlights themselves work. My car has been this way for over a year because I can’t afford to spend $1500+ per light replacement and for the dealer to claim it has to be an out of pocket expense is not okay because the point of LED lights are because they use less energy while lasting 25x as much so it doesn’t make sense that they stopped turning on versus the non LED. While driving around I’ve seen SEVERAL Dodge Durango with a DRL out or both or one out and the other half way out so this confirms it’s a manufacture issue. I came across forums of people with this issue and full extended warranty coverages where they’re being told it’s not covered. Dodge(Mopar) needs to address this for the consumer as it causes a safety issue when the left/right turning signals are not properly displayed. The car wouldn’t pass a safety test. Myself and several Dodge Durango owners are currently at risk of being in a car accident due to this malfunction. The full assembly does not need replaced. Please look this over and issue a safety recall as my family and I are at risk because I can’t afford a $3000 headlight replacement that isn’t even needed. That’s just the dealer and Mopar trying to make more $$$ while not worried about the safety of their customers.

I am submitting this complaint regarding an ongoing headlight/turn signal failure on my 2021 Dodge Durango involving the factory LED turn signals that are sealed/encased within the headlight assemblies. The driver-side front LED turn signal failed first, and now the passenger-side front LED turn signal has also failed. Because these LED turn signals are integrated into the sealed headlight assemblies, this is not a simple situation where a standard turn signal bulb can be replaced. The failure can require replacement of the headlight assembly, making what should normally be a basic safety-related lighting repair significantly more expensive. I am concerned that this may be a widespread defect affecting Dodge vehicles equipped with this style of LED headlight/turn signal assembly, rather than normal wear. Both sides failing on the same vehicle raises concerns regarding the durability and expected service life of the integrated LED turn signal components. Turn signals are an important vehicle safety feature used to communicate a driver's intentions to other motorists and pedestrians. When an integrated LED turn signal fails, other drivers may not be able to clearly see that the vehicle is turning or changing lanes, increasing the potential for an accident. I am requesting that NHTSA investigate complaints involving premature failure of the integrated/encased LED turn signals and headlight assemblies on the 2021 Dodge Durango and other similarly equipped Dodge vehicles. If these failures are determined to be caused by a common defect in the LED components, wiring, electronics, or headlight assembly design, I believe the manufacturer should be required to provide an appropriate remedy rather than requiring vehicle owners to bear the expense of replacing complete headlight assemblies for failed safety lighting components.

Rear Spoiler Recall in 2022 on Dodge Durango GT. Recall was not fixed due to part not available. I opened my rear hatch on Monday August the 18th and the rear spoiler detached on the left side. I took it to Interstate Dodge in [XXX] on Tuesday XXX due to rear spoiler problem could raise risk of a crash. I called Stellantis who handles recalls to get them to pay for the repair and they stated that is the dealership decides to charge me or not and their is nothing they can do. I personally think the manufacturer should be held responsible and pay full repair cost due to it being a recall and they did not manufacture a repair part for this specific recall. The vehicle was inspected by Interstate Dodge during the recall but being there was no part to repair it nothing was done. If this would have happened while I was driving it someone could have been injured. The recall stated that it could come off while driving the vehicle or when opening the back hatch. Dodge headquarters should be responsible for the repair and not leave it up to the dealership to decide. The dealership is there to make money not help the consumer. I did speak to the service department at Interstate Dodge and they stated they would not honor the recall. The Stellantis department did try to contact the dealership but no one answered nor tried to contact them back. Stellantis even emailed the dealership and got not response. I think the dealership should honor the recall and fix it free of charge. The dealership has had my vehicle since XXX and still has not picked up the spoiler from where the had it painted. Supposedly they will pick it up today, XXX at 3:30 and attach the spoiler tomorrow before lunch for me to pick up. I have to pay in full when I pick the vehicle up. Can I be reimbursed for this after your office investigates this matter? Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car has been having intermittent electrical problems and was brought to the dealer many times for repair. The "radio" system has been replaced twice after various electrical problems occurred. The car has also intermittently had a problem where the engine revs excessively and the car does not handle the way it should. It's almost like its a manual transmission that's not being shifted properly. The only way to stop the problem is to turn the car off, and back on which resolves the issues. It generally would then not recur for months. The dealer has not been able to reproduce that problem. Yesterday, while driving the car in heavy traffic, the engine revving problem happened twice. The second time I became very concerned and was trying to get out of bumper to bumper traffic to a safe place. While attempting to get to a place where I could pull the car over, I was moving forward very slowly (had released the brake, but not touched the accelerator) when the car in front of me was stopping again. I braked, and the car lurched forward with force and hit the other car. I braked harder and the car again lurched forward, hitting the other car a second time. I threw the car into park which stopped the motion. There were no serious injuries but both cars sustained damage and I called roadside assistance to tow my car to the dealership because I felt it was not safe to drive. The dealer repeatedly tells us there is nothing wrong with the car. Someone could have been killed or seriously injured. I am requesting an immediate investigation. There were no warning lights. This just happened, so the insurance has not inspected the car yet. It is at the dealership. The only "warning signs were the intermittent electrical problems which have occurred since we have owned the car. The engine revving intermittently started happening about a year ago. The problem with the car accelerating or jerking forward while breaking happened for the first time yesterday

We own a 2021 Dodge Durgano SRT Hellcat which we received from the dealership on [XXX]. It has only 17,083 miles on it and the 50,000 mile stock Pirelli run flat tires are cording and coming apart at the interior of the tire. The vehicle has had recommended tire rotations every year at 5,000 to 6,000 mi. They have advised there is a MAJOR factory alignment issue causing the front tires to lean in at the top resulting in very abnormal wear to the interior of the tires. We have photo proof of our 2021 Durango with the alignment issue versus our 2018 Durango without it. We notified Dodge of this safety issue especially since they have three brand new Durangos for sale with this same issue. We were unaware of this issue until the tires started coming apart since this was a brand new car and factory alignment should not be set to destroy tires. We filed claim# [XXX] with Chrysler and they denied our claim to assist us with aligning the vehicle and replacing the tires and also showed refused to correct the issue for future customers purchasing their vehicles. We are currently in a battle with our local dealership HW Hunter Dodge (Lancaster, CA) to have the tires replaced and alignment issues corrected yet they are also refusing to help or be liable for the alignment problem on our vehicle and other vehicles they have sold or will be selling. This poses a serious safety hazard for anyone who has purchased a 2021 or newer Durango R/T, SRT, and SRT Hellcat which all have this camber issue at the top of the both front tires. Eventually, someone will experience a massive tire failure with their family in the vehicle and will either be seriously hurt if not worse. A recall should be issued for this problem immediately and replacement of damaged tires but both Dodge and Chrysler will not take any liability nor help with even looking into the issue. In the photos attached our 2021 Durango is White, our 2018 Durango is Red, and the black Durango is brand new for sale. INFORMATION