Craftsman 247.288820

SaferProducts.gov consumer incident report 20110725-B3F38-2147476868. Matched catalog product: Craftsman 247.288820. Source model text: 917.287380. Incident: I see on your site under alert # 11-719 on feb, 1st 2011. that briggs and stratton recalls model 40 v-twin engine due to injury hazard used on sears mowers for wiring issues. that it can disconnect from the shut-off device allowing the engine to continue to run when you turn the key off, or when the operator get off the seat while the mower in engaged the blades keep moving, posing an injury hazard. the recall model is 247.289810. i have a craftsman riding lawn mower with the same issue but i have a different model no.(917.287380) it is the dys 4500 special edition. i called brig and stratton and they told me they do not know anything about this recall. if i am having the same issue what should i do about my issues? thank you for any help with this. i can be reached at [REDACTED].

SaferProducts.gov consumer incident report 20221202-6C724-2147352259. Severity: Incident, No Injury. Matched catalog product: Craftsman 247.288820. Source model text: 247.290005. Incident: I just had an accident with my [REDACTED]/ Craftsman riding mower. The bolt securing the steering column to the steering actuator shaft failed and I lost control and crashed into a hedge. The bolt looks to have suffered fatigue failure but the machine is fairly new, DOM June 2017. I found nothing in the way of safety recall. This defect presents an immediate danger to the operator and bystanders.

SaferProducts.gov consumer incident report 20170511-F36F2-2147402590. Severity: Incident, No Injury. Matched catalog product: Craftsman 247.288820. Source model text: 247.397600. Incident: While in use, the blade on the lawnmower broke, ejecting a section of blade approximately 5 inches long at high speed from underneath the mower. Upon inspection, in addition to the broken blade, the blade mounting studs on the drive shaft pulley had sheared off. There was no previous damage to the mower or to the blade, and there were no obstructions, debris, etc. identified as the cause of the failure.

SaferProducts.gov consumer incident report 20151130-B46CA-1534897. Matched catalog product: Craftsman 247.288820. Source model text: 247.883960. Incident: Consumer stated that his snow thrower has a failure defect. While pulling the cord to start the unit it broke and he fell to the ground. He contacted the retailer and he was advised that a service technician would be sent out , however, when the service technician came out (11/2015) he was advised that there was a charge. He advised him that the retailer informed him that there was no charge for the visit. He was contacted later that the unit was no longer out of warranty and he would have to order the parts.

SaferProducts.gov consumer incident report 20161106-DF9BD-2147411106. Matched catalog product: Craftsman 247.288820. Source model text: 247.374320. Incident: My Craftsman lawn mower model 247.374320 with Kohler engine model XT675-2044 leaks gas where the gas cap meets the gas tank. Gasoline pools on the mower deck posing a fire hazard and leaks onto the lawn which is an environmental concern. Others have reported this same issue according to Sears' Parts Direct website:

SaferProducts.gov consumer incident report 20121015-14984-1278527. Matched catalog product: Craftsman 247.288820. Source model text: 247.88700. Incident: The caller stated that while they were asleep they were awaken by an explosion in the garage. She discovered that the snow thrower rim had exploded which caused damages to her motor cycle and the roof of the car.

SaferProducts.gov consumer incident report 20130914-3F4D9-2147451948. Severity: Incident, No Injury. Matched catalog product: Craftsman 247.288820. Source model text: 247.388140. Incident: WHEELS FALL OFF PUSH LAWNMOWER: I purchased, about three years ago, a Sears Craftsman lawn mower, model number 247.388140, and serial number 1c310861122. The purchase was made at the Sears retail location in West Mifflin, Pennsylvania. The product warranty had expired prior to the safety issue. >>>In June of 2013, while operating the lawn mower normally, the right front height adjuster failed causing the right front wheel to separate from the lawn mower. The failed part was ordered from Sears/Craftsman at a cost of about $17.00 and replaced. >>>Within about four hours of operation after replacement of the right front height adjuster, the left front height adjuster failed in exactly the same way causing the left front wheel to separate from the mower chassis. I BELIEVE THIS MAY BE A SERIOUS SAFETY HAZARD THAT COULD RESULT IN A POSSIBLE SEVERE INJURY. When informed of this situation, Sears Customer Service personnel displayed little concern. Perhaps the CPSC would be able to request parts orders of the replacement parts to ascertain whether replacement parts of the type that failed are being ordered with inordinate frequency, thus indicating an inordinate failure rate for this part.

SaferProducts.gov consumer incident report 20110601-078DA-1185311. Matched catalog product: Craftsman 247.288820. Source model text: 247.28905. Incident: Consumer stated that while using the Tractor in his yard if leaves are being picked up in the muffler it ignites flames. Consumer had to pull leaves off the the unit to prevent it from starting a fire. He advised that he has had 3 fires, caused by this incident.

SaferProducts.gov consumer incident report 20180609-FF478-2147387473. Severity: Incident, No Injury. Matched catalog product: Craftsman 247.288820. Source model text: 247.77640. Incident: I own a Craftsman logsplitter and twice now I have had to replace the gas tank due to a design flaw. When you split logs, some of the pieces hit the plastic gas tank and cause it to press against the hot engine block for a second. Over time, it melts a small hole in the tank, causing a leak. On Tuesday June 5th this happened and started a fire. I contacted Sears that same morning, filed a safety incident report and was told I would get a phone call by the end of the day and if I didn't to call a number that I was given. I did not receive a call and when I called back, there was no record of my call.

SaferProducts.gov consumer incident report 20150626-8FE1B-1493530. Severity: Incident, No Injury. Product: Craftsman 247.288820 (Lawn Mower LT1500). Incident: The consumer stated that the gasoline is overflowing into the air filter of the unit. The consumer stated that this issue has been occurring since 6/25/15. The consumer stated that he has had the unit repaired three times through Sears. The consumer stated that he had the unit repaired because the engine isn't working properly. The consumer stated that Sears replaced the carburetor twice. The consumer stated that he had a technician out on 6/25/15 to install the carburetor. The consumer stated that the technician had to drain the gasoline twice. The consumer was notified by the technician that if the ignition/start key is left to the "on" position, it allows the gasoline to flow. The consumer believes that this is an unusual process and a safety hazard. The consumer stated that he has open flames in his house and is worried that the gasoline fumes that are permeating through his house could cause fire hazards. The unit is located in his garage. The consumer's unit is covered under repair protection until 06/12/16.