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Kitchen Appliance

Kenmore Kenmore 796. 91383410

11 source-linked failure reports. Most reported: Fire / ignition. Typical failure around 3.3 yr.

Reliability signal B · Early signal · data confidence Low

11 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

B

11 confirmed failure reports · Early signal · Data confidence: Low

Most common issue
Fire / ignition
Typical first failure
3.3 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition3 · 27.3%
  • Electrical shock / short2 · 18.2%
  • Structural / mechanical failure1 · 9.1%
  • Injury-related incident1 · 9.1%
  • Product safety incident1 · 9.1%
  • Electric Ranges or Ovens (Excl Counter-top Ovens) (278)1 · 9.1%
  • Overheating1 · 9.1%
  • Explosion / rupture1 · 9.1%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

40

Failure reports

11

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Median repair cost

—

Still recommend

—

% repaired

—

% mfr warranty

—

% extended warranty

—

% support helpful

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Use these reports as a risk signal, then check current listings before you buy.

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What breaks?

What breaks? · reports

Electrical shock / short

Washing Machines, Other or Not Specified (140)

55 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20170721-6DB47-2147398794. Severity: Incident, No Injury. Matched catalog product: Kenmore Kenmore 796. 91383410. Source model text: model 796.41172211. Incident: When plugging in a kenmore washer there was a large electrical spark between the end of cord and the outlet. The washer also does not work unless you unplug it and plug it back in before you start the washer. Washer Model 796.411722211. Serial # 208PNKG74029

UnverifiedEvidence ★★★★☆
View report details

Months until failure

55 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Structural / mechanical failure

Washing Machines, Other or Not Specified (140)

61 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20170308-80464-2147405384. Matched catalog product: Kenmore Kenmore 796. 91383410. Source model text: 796.29272001. Incident: I have had this washing machine for 5 years. Frequently it gets extremely unbalanced and literally walks inself into the laundry room, banging into the wall and the dryer. The other day the bottom agitator had come completely loose and was askew in with the laundry like someone had thrown a hubcap in my load. I immediately did an internet search to see if this was a common problem and found out that there has been a recall for my model related to the washing machine becoming dangerously unbalanced. I followed the instructions and called the Kenmore/LG number at 888.812.2935. I told them that my washing machine was broken and that I thought it was related to the recall issue and they scheduled a repair.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

61 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Injury-related incident

Gas Clothes Dryers Without Washers (107)

37 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20151226-16595-2147425464. Severity: Incident, No Injury. Matched catalog product: Kenmore Kenmore 796. 91383410. Source model text: 796.91272210. Incident: My Kenmore gas dryer is burning clothes. The issue seems to be identical to what is described in recall # 12251. However, my dryer model number does not fall into the range in that recall. My Kenmore dryer model # is 796.91272210 I have contacted Kenmore and they refuse to even entertain the idea that there is a problem with this dryer. I have verified that my dryer vent is free of obstructions.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

37 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Product safety incident

Washing Machines, Other or Not Specified (140)

21 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20140723-3C881-2147442605. Matched catalog product: Kenmore Kenmore 796. 91383410. Source model text: 796.4127. Incident: I purchased a Kenmore front loading washer in October 2012 from Sears. Model 796.4127. S/N 209PNXL10226. The rubber gasket in the washer does not drain and holds water. It has black mildew on it which does not come off. It makes all of the wash smell like mildew and is ruining our clothes. I use the self cleaning function on the washer and regularly scrub the rubber gasket, however mildew builds up in areas that can not be reached. This problem has continued to get worse since first purchased. I see the reviews of the washer complain of the same problem. This item should be recalled. It is a defect to this product and a health concern for my family.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

21 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical shock / short

Washing Machines, Other or Not Specified (140)

24 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20181008-141E9-2147385139. Severity: Incident, No Injury. Matched catalog product: Kenmore Kenmore 796. 91383410. Source model text: 796.411.62.411. Incident: My front load clothes washing machine continues to have the smell of mold and mildew after washing clothes. I have tried bleach, does not work; Clorox wipes on the inside seal, does not work; dryer sheets, does not work; removing the seal and cleaning it, does not work; and finally replacing detergent with different brands, does not work. I purchased the product based on the knowledge that it was the most effective resource for the loads of laundry I do every week with a family of 5. However it has been nothing short of a nightmare. Our youngest children have allergies that we continue to battle and we believe the washing machine is the source of problems. It is not reasonable to expect a consumer product to be broken down and cleaned after each use to keep it safe from contamination. Even with an extended warranty it is not enough to keep the product safe.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

24 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Electric Clothes Dryers Without Washers (106)

43 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20130521-0B33B-2147455910. Severity: Incident, No Injury. Matched catalog product: Kenmore Kenmore 796. 91383410. Source model text: 796 80272900. Incident: Our Kenmore electric dryer caught on fire and filled the house up with smoke. If we were not at home when this happened it could have been a massive fire. The dryer was purchased new from Sears in Chandler, AZ. Model # is 796 80272900 and the Serial number is 911KWFN00771. We are the only owners of the dryer. It has never been worked on since there were no issues with it until now. We turned on the dryer and smoke began coming out of the front and the back sides. After turning it off, smoke continued and got worse. I quickly removed the dryer from the washroom through the garage and out on the drive way. The two plastic access panels on the bottom back were on fire and melting. I sprayed water inside the dryer to put out the fire. Looking through the access panels showed that the inside of the dryer where the motor, heating elements and other mechanical components are located was full and packed with lint. The hot air return was clear of lint. It is apparent that the design is defective or was not assembled correctly to allow such dangerous lint build up outside of the lint catcher and the hot air return and in and around the heating element, wiring and mechanical components. See pictures.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

43 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Electric Ranges or Ovens (Excl Counter-top Ovens) (278)

Electric Ranges or Ovens (Excl Counter-top Ovens) (278)

61 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20120130-E2426-2147470807. Matched catalog product: Kenmore Kenmore 796. 91383410. Source model text: KENMORE. Incident: On 1/28/2012 I was using the stove and it would not turn off when I turned the dial off. I didn't think it was right... but didn't pay too much attention to it.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

61 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

92%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Overheating

Ranges or Ovens, Not Specified (281)

42 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20121029-3911E-2147462393. Severity: Incident, No Injury. Matched catalog product: Kenmore Kenmore 796. 91383410. Source model text: Kenmore. Incident: I turned off my stove and left the house I came back and notices that it was still on and my [REDACTED] was on it and it caused the [REDACTED] to be all black and smoke in the house it was on with out turning off and it caused the glass to break on the top

UnverifiedEvidence ★★★★☆
View report details

Months until failure

42 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

92%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Electric Clothes Dryers Without Washers (106)

9 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20120130-BE638-2147470778. Severity: Incident, No Injury. Matched catalog product: Kenmore Kenmore 796. 91383410. Source model text: Kenmore Elite 796.81022900. Incident: My lint trap filter was not fitting into my dryer properly. This bugs me because I know how important it is in keeping lint from entering the duct and causing a fire. I always clean out my lint trap filter. I decided to take a look at the hang up. Upon inspection I noticed that some lint had passed by the filter (I did not know how) and got caught on a plastic cross piece. It seemed to be caught on this one piece because of the close proximity to the outside housing. The buildup of lint was preventing the filter from fitting all the way into the filter housing. I went to clean it out and could not get it all out. I decided to remove the housing that holds the lint trap. Upon removal it appeared that lint had been passing by the filter for some time. The design of the lint trap housing did not seal and exhaust air leaks around it. This allows a large amount of lint to slip by from what I found. My dryer was installed May 2011. Not even a year old and already a large lint build up. This seems to me that it could be a big fire hazard (I wonder if some dryer fires caused by excess lint passing by have been caused by this already) and should be addressed.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

9 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Explosion / rupture

Electric Ranges or Ovens (Excl Counter-top Ovens) (278)

40 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20120720-F8E6D-2147465537. Severity: Incident, No Injury. Matched catalog product: Kenmore Kenmore 796. 91383410. Source model text: kenmore. Incident: My kenmore oven glass door just exploded into a million pieces. It was not even on on. I have not used it in days and it just broke all up. There was no crack in it at all. I just cant believe it. I have never heard of this.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

40 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

92%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Gas Clothes Dryers Without Washers (107)

3 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20200915-0DF24-2147369775. Severity: Incident, No Injury. Product: Kenmore Kenmore 796. 91383410 (Kenmore 91383 7.4 cu. ft. Gas Dryer in Stainless Steel-Works Model Kenmore 796. 91383410 Item includes room of choice delivery, unboxing, item hook-up (including required parts) and free optional haul-away at checkout Dual Sensor Dry uses 2 moisture sensors to monitor dryness levels throughout the cycle and to adjust temperature and dry. Steam Refresh and Touch Up cycles help release wrinkles and freshen up outfits without needing a full wash cycle . Sanitize cycle. Express cycle can get small loads of 2-3 items done in 15 minutes Wrinkle Guard option Gas dryer requires gas supply line and 110V grounded electrical outlet. Please confirm that you�ve selected the correct fuel type before completing purchase. Comes with Standard rear venting. Item dimensions are length 29.89 by width 27.0 by height 39.0 inches. Measure the available space to ensure the item will fit. Get a perfect match with the Kenmore 41303 4.5 cu. ft. Front-Load Washer . Each sold separately.). Incident: Fire started inside in our Kenmore 91383 7.4 cu. ft. Gas Dryer on 9.9.2020. I had load of dried clothes inside of the dryer and put it on a 10 minute wrinkle release cycle to grab a shirt out of the dryer to wear. When the cycle was complete; I grabbed the t-shirt out of the dryer and shut the door. The dryer was off at this point. About 1 hour later, there was a subtle burning smell in the house. But I determined it was inconclusive, as nothing was powered on/ the stove was off/ and also, I live in California where there are currently fires burning. I decided it was the smell of the fires in California and left the house/ as I couldn't locate where the smell was coming from. Approx. 30 minutes later, my husband arrived home from a work interview. He also detected a subtle burning smell but also had the same conclusion as I, because again, nothing was turned on

UnverifiedEvidence ★★★★☆
View report details

Months until failure

3 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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