Galaxy S7 Galaxy S7

SaferProducts.gov consumer incident report 20171030-BFC55-2147396339. Matched catalog product: Galaxy S7 Galaxy S7. Source model text: CE1068. Incident: Today as I was going to school I put my samsung galaxy s7 in my passenger side seat, while still parked i turned it on. after driving for a few moments I smelled something burning as i looked to my right i realized flames were coming out of my smartphone. I have contacted sprint my provider who provided me with this chat log:Chat ID: [REDACTED]

SaferProducts.gov consumer incident report 20170211-385B1-2147407187. Severity: Injury, Hospital Admission. Matched catalog product: Galaxy S7 Galaxy S7. Source model text: SM-G930A. Incident: Samsung Galaxy S7 battery exploded and caught fire while charging on nightstand. Produced heavy smoke in home, sent spouse to hospital due to smoke inhalation.

SaferProducts.gov consumer incident report 20161127-91DE8-2147410347. Matched catalog product: Galaxy S7 Galaxy S7. Source model text: MEID-HEX 35899107257085. Incident: Be Aware, do not get the Samsung Galaxy s7 phone!!! The S7 and the [REDACTED] has the same problem as the [REDACTED] , but Samsung is, not making it public. There have been many claims of these phones getting hot and causing injury to people also . In September my S7 started getting sooo hot, that it was sizzling sitting on the table, when I looked at it. it was cracking, I then picked it up and it was so hot that I dropped it. Sprint and Samsung refuse to replace or fix my phone. After my phone did the overnight update and rebooted I got a message across the scream that my android system had stopped working. Then my phone got even hotter. I contacted Sprint and Samsung, but I'm still without a phone and it is November. .Sprint and Samsung want me to file an insurance claim and pay the $200 deductible for a phone that has a problem that I didn�t cause. My phone is still under warranty, but Samsung told me at this time they are not honoring any warranties, and that all warranties are void. What kind of business is this? I was told by a Samsung representative that they have knowledge of some overheating problems with the s7, but they are looking into it, they are not sure if it is the OS or the battery, but they have not had enough complaints to make it public. But when I called back; after Sprint would not do anything but tell me to make an insurance claim, pay the deductible and get a new phone, Samsung denied any knowledge of the S7 overheating. If you have an S7 and it is g

SaferProducts.gov consumer incident report 20181119-7A636-2147384263. Severity: Injury, No First Aid or Medical Attention Received. Product: Galaxy S7 Galaxy S7 (Galaxy S7 cell phone overheated to the point where the plastic on the charger melted into the phone and both the phone and charger shows burnt damages. the only reason it did not burn down our house and/or killed anyone is because the phone burnt me and I woke up to disconnect the phone). Incident: Galaxy S7 cell phone bought through Verizon almost caught on fire while charging overnight. About 6 months into the contract we had to contact Verizon to get the phone replaced because it would not hold a charge. The agent said this was a known issue with the phone and they sent us a new phone. Again we continued to have issues with the phone and tried 4-5 times to get it replaced. All we got was the run around and was told to go purchase a new charger which cost $40.00. A month or two later my son was charging his phone on his bed while he was sleeping. During the night he moved and his arm touched the phone. It burnt him enough where he woke up and touched the phone. It was so hot that the plastic on the end of the charger melted onto the phone and there are burn marks on both the phone and the charger piece. Verizon refused to replace the unit because it has a crack on the back of the phone. The crack did not cause the issue of the phone potentially catching on fire and killing my kid or burning down my house. I still have the phone and the charger if you would like to test it to start a recall notice to the public. I will be posting this on line and contacting local news to try to get coverage on the poor quality and customer service.