Kia Sportage 2019

The car engine is losing oil without any leaks being found. I got my oil changed and was told to have it done every 3k miles. Within a month of that oil change, my engine ran hot. I had all of my components checked. Radiator and coolant was fine but they found that my engine was 2 qrts short of what should be in there. I told them that the oil was just changed not even a month ago and that had to be false unless they weren't fully giving me the quarts that I paid for. They stated that this particular engine burns oil for unknown reasons as no cracks or leaks are ever found and to alleviate the issue, I would need to come in and pay for addtl qrts to be added. This is crazy and costly to owners! Kia knew that their engine doesn't perform as it should and can give way to cars overheating and potentially causing an engine fire. This should be a recall to replace the engines so that they perform as they should. This was deceitful practices that Kia set in play.

The contact owns a 2019 Kia Sportage. The contact received notifications of NHTSA Campaign Numbers: 22V703000 (Trail Hitches) and 21V137000 (Service Brakes, Hydraulic); however, the recall repair requests were denied by the manufacturer. The contact stated that while attempting to start the vehicle, it failed to start as intended. No warning light was illuminated. In addition, the contact stated that while her brother was driving at an undisclosed speed, there was an abnormal sound coming from under the hood. After restarting the vehicle, there was a burning odor coming from under the hood. The vehicle was towed to a local dealer, where it remained, and the contact was advised that a recall warranty had expired. The vehicle was not diagnosed or repaired due to the costs. In addition, the contact stated that the recall was initiated prior to owning the vehicle. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 74,000.

The contact owns a 2019 Kia Sportage. The contact stated that while the vehicle was in for maintenance, the contact was informed that there was no oil in the engine. The contact stated that the oil warning light had only illuminated once. The vehicle was taken to the dealer, where the first oil consumption test was performed. The dealer added oil to the vehicle. The contact checked the oil level every two weeks and noticed that the engine was consuming an excessive amount of engine oil. The contact was adding several quarts of oil every two weeks. The vehicle had several oil consumption tests performed by the dealer. The contact was informed that less than a quart of oil was lost. However, while the vehicle was at the dealer, all the oil had leaked out of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not offer any assistance. However, a claim was filed. The failure mileage was approximately 70,000.

When cruise control is in place and you brake for traffic, to resume cruise speed if you hold the resume button for more than standard the car resets speed to 20MPH and you have no control on gas pedal. The only fix is to turn off the card and restart. We are glad to have it inspected. This item has put our lives in danger about five times as we were using cruise on the highway traveling 65 plus mph and cars were coming upon us. We reported the issue back in March 2021 and several more times back into a KIA dealership. It took months but they duplicated the problem on our vehicle and so they tested a 2020 Sportage and had the same issue. The car stalls while on the freeway and KIA dealership states it is normal operating procedures as the resume button should be a quick touch, not a prolonged one. There are no warning indicators this is going to happen. The local Kia Dealership states they have contacted KIA Engineers and they are confirming that it is operating within normal parameters.

1) Vehicle is burning oil and engine is overheating quite fast. 2)Vehicle has stalled or shut off on its own during use 3) Kia dealership refused to address the specific issue due to car being out of warranty because of the mileage. They also wanted to run different tests not directly associated with the issue; Wants to do trial and error which is only creating a humongous bill for the customer. 4) Insurance was contacted and currently awaiting instruction at the present time this form is completed on September 14, 2024 11:35 AM MST 5)No warning lamps or messages appeared. Only found out about initial issue when vehicle was taken in for yearly inspection in accordance to state laws for Tag renewal at a local Pep Boys. The mechanic informed me that my vehicle had an engine recall, the vehicle is burning oil drastically, and that the vehicle will need a new engine. After this and Kia refusing to do anything, all my vehicle issues became worse(April 2024-Present). I must put oil every 1k miles now presently. I revisited Oil Changers multiple times for a top off before it was even time for an oil change. The mechanic also made it so my oil would burn slower but it did not work.

Fully maintained services with my 2019 Kia Sportage with my local Kia dealership. I am a sales rep and use my car daily. I have 155k miles on my car. My car was needing oil changes about every 2500 miles because it was burning so much oil. Yesterday, 2/08,I turned on my car during my work day and while ideling my car in park, my engine light came on. The car immediately started to shake uncontrollably. No other indication prior to the shaking of the car did I think something was wrong. Again I get services done frequently to my car. I took it to Kia immediately. They diagnosed that in cylinder 2 one of my intake valves was broken. This is not covered under the recall already put in place or with the extended warranty with the software update. According to my Kia Dealership, the current recall for an engine replacement is only for the under rod bearing. The dealership wants $7300 for a completely new engine. I have never had a car that has ever had an engine go. Nor have heard of one having the engine fail within the first 5 years. I have looked online and many people have complained about this exact same problem and Kia says they can’t do anything for us. I do not have current documentation because my car is still at Kia. I am trying to figure out what to do before I drive it off the lot.

I have been fighting with Cronin Kia over my engine that needs replaced due to a known problem with the GDI engine. This vehicle is burning so much oil and I have reported the problem. I was told to perform oil consumption tests, which I have been compliant with. The problem is that on 11/16/23, I had to go to an oil change company due to my engine having no oil, yet again. I called Cronin Kia and was told that since I put oil in the car, I have to start all over again. I hadn't even gone the 1,000 miles that they requested me to do. I called the dealership and the service manager, Josh Hopkins, told me he could not help me even though I had photos. I then called the Kia corporate office number and spoke to Angel and was told that I should have let my engine blow up on the road and have it towed to the dealership. This would have caused an accident and they told me they didn't care that is what I needed to do. I feel this is so unacceptable and needs to be reported to you. This could cause a major accident and I have a daughter wo has special needs and I need to drive a safe vehicle and telling me to take the chance of an accident is so scary. I would really appreciate any help you can offer. [XXX] (formerly [XXX] ). [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle is experiencing excessive engine oil consumption. The engine was found by the dealership to be low by 3 quarts of oil after about 1000 miles during an oil consumption test, indicating abnormal oil loss. The suspected failure involves internal engine components, possibly piston rings, allowing oil to enter the combustion chamber and burn. This condition creates a safety risk because the engine can become critically low on oil, without warning, potentially leading to engine damage, loss of power, or engine failure while driving. The problem has been reproduced and documented by the dealership during oil consumption testing. However, there are inconsistencies in the dealership’s reporting, as later documentation stated that no oil consumption was found despite earlier records showing excessive oil loss. This vehicle has been inspected multiple times by an authorized dealership and is currently part of an open case with the manufacture. The vehicle was also held at the dealership for approximately three weeks without clear documentation of work performed. There were minimal warnings indicators prior to the issue. The vehicle showed rough engine performance, which was consistent with oil fouling the spark plugs. No clear warning light reliably indicated the severity of the oil loss before the condition was discovered during testing.

The contact owns a 2019 Kia Sportage. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle required 6 quarts of oil every 1,900 miles. The vehicle was recently taken to Valvoline, where an oil change was performed. The contact stated that while driving 60 MPH the following day, the vehicle started shuddering and misfiring, and the failure increased significantly while idling. The check engine warning light was illuminated. The contact stated that the failure persisted while driving at 60-65 MPH on the same day, and the engine stalled. The low oil pressure, the battery, and the check engine warning lights were illuminated. The contact was able to pull over to the side of the road. The contact was able to restart the vehicle and continued driving; however, the vehicle continuously shuddered and misfired. The vehicle was taken to Valvoline, where the contact was informed that the engine was misfiring. The contact stated that the vehicle stalled while driving after the service appointment. The vehicle was taken to the dealer, where the spark plugs and other unknown parts were replaced. The dealer then test-drove the vehicle; however the failure persisted. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to an unknown engine recall. The manufacturer was notified of the failure and informed the contact that the cost of the repair would not be covered unless the failure was related to the engine rod. The failure mileage was approximately 90,000.

Vehicle was throwing codes P2196 O2 sensor stuck rich, P0290 post catalyst fuel trim lean, P01720 system too rich, P016B closed loop air/fuel ratio control at limit. Brought to local dealership where they did an inspection and could not find any major issue that, in their words, “would affect drivability”. Recommended I start using premium fuel and in the future consider a fuel system cleaning. 9 days later while driving my engine starting knocking, check engine light was on and flashing, then my car died. Towed vehicle to the dealership where the assessed and found there to be no compression and stated the pistons looked “melted”. They could not give me a reason as to why, or why none of this was caught at my $100 service inspection 9 days prior. They stated I needed an engine replacement at $6700 due to failed pistons. They would not do any type of diagnostic or testing to rule out a known issue with the Theta II engine recall. They stated they did not have to do any further diagnostic since they found my pistons to be melted. Local mechanic of mine not affiliated with the dealership, assessed the engine and components, stated he did not see any abnormalities outside of normal wear and tear but did recommend I have the dealership tear into the engine since they are “Kia Experts” and know the engines. Kia dealership stated they filed a claim with corporate and it was denied. Kia corporate stated my dealership sent report stating engine failure reason is outside of scope for recall. Kia dealership refused providing me denial in writing. Sent me photo of correspondence with tech line which was a total of 3 messages. Vehicle had been at dealership since November 16th.

I did not have an incident yet. I was advised by my local State representative Jimmy Gordon's office. They stated were unable to help me get reimbursement for the $8000 I just paid my Kia dealer, but that I should make a complaint on this website. What happened is that I was hearing an odd noise and it was slipping. I went in thinking it was my tires and it needed alignment- so I had them replaced , etc in April. But the sound was still there so I went back in . Then the Kia St Cloud dealer diagnosed that the AWD transfer case was the cause (pd $4704 including $130 surcharge! ). When dealer called to say it was ready, they said bad news- your transmission is also damaged (pd $3197 including $90 surcharge ! ). This is a known failure of Kia/Hyundai models and needs to be addressed. You can lose control of your car and there could be an accident, especially on busy highways! I appealed to Kia corporate and also BBB auto line, but they both denied because too many miles (130k). The sound I heard /issue with transfer case & transmission happened as soon as my powertrain warranty was over! This is not right! I was someone who had given this vehicle 5 stars! I am the only owner and a multi- Kia owner who only brought this vehicle to a Kia dealer for all work. I have all records and that info was why Kia corporate originally told me i had "justification " for a goodwill reimbursement. [I currently am unemployed so I had to put all the repairs on a credit card (which meant being charged a 2.9% surcharge without informing me at the counter!)]. I hadn't heard so called June 2nd to Kia customer care and they said it was denied after all and would not give me any info except that they had negotiated with the dealership and it came back denied! I tried to call the GM at the dealer , but no answer back from my voice mail to Hector. Then BBB AUTO LINE also told me ineligible due to mileage. Well, this is still a dangerous issue and needs to be addressed!

Vehicle suddenly entered recall limp-mode due to the ongoing engine campaign. Prior to this, the vehicle had immaculate maintenance records and zero driveability issues. The franchise dealership performed a short-block engine replacement under the safety recall, rushing the complete powertrain swap in less than a single afternoon.The dealership subsequently returned the vehicle in a dangerously malfunctioning and incomplete repair state. At delivery, the Check Engine Light was actively illuminated, and the car exhibited severe acceleration stumbles, power loss under load, and engine misfires (driving "punchy"). Because I am a non-mechanic, I gave the vehicle one week to settle, but the life-threatening acceleration stumbles persisted.Upon immediate return to the service center, the technician (Nathaniel) formally diagnosed failing intake manifold "butterfly" valves (Variable Charge Motion assembly). Nathaniel explicitly admitted to me that this auxiliary component failure was directly caused by the mechanical extraction and engine replacement process. Despite admitting their labor caused this defect, the dealership refused to complete the safety repair, demanding a fraudulent $900 out-of-pocket payment to correct it. Management then falsely claimed a simple manifold service would take two full days—directly contradicting their rushed afternoon engine swap.The dealership released the vehicle back to me with no confirmation of safety or roadworthiness. I escalated this to Kia Corporate Customer Care, but they officially responded via email refusing to intervene or facilitate any auxiliary repairs. Out of absolute necessity as a single mother working 12-hour shifts, I am forced to drive this vehicle short distances. It remains a major safety hazard due to unpredictable stumbling, chronic cylinder misfires, and high risk of sudden stalling in active traffic, leaving a federal safety recall completely incomplete. I have invoices and emails if needed