Hoover UH70820 WindTunnel 2 Rewind Bagless Upright

SaferProducts.gov consumer incident report 20110418-E9DF9-2147480063. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: Windtunnel T series. Incident: Hoover P.A.W.S. upright vaccuum with cord rewind. I purchased this vaccuum approximately 3 weeks ago and used it 4 times. While using the hose attachment the vaccuum shifted and pulled in an article of clothing. In seconds, the vaccuum began to smoke and spark as the belt burned through. Luckily, there was no damage to my home and no one was hurt as I noticed the incident immediately and took action.

SaferProducts.gov consumer incident report 20230317-8BE48-2147348667. Severity: No Incident, No Injury. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: UH30310 Series XH 12.0. Incident: I was using a Hoover Windtunnel vacuum (UH30310) to vacuum normally when the cord shorted out inside the vacuum. There was an audible pop and sparks shot out of the hole through which the cord enters the vacuum. I unplugged it and the cord was burned through just inside the vacuum body. No damage to the cord was noticed previously and the cord was not stretched tight. The vacuum was purchased in March 2019.

SaferProducts.gov consumer incident report 20150510-CC860-2147433076. Severity: Incident, No Injury. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: U5507900. Incident: Hoover Elite Rewind bagless canister vacuum. Model U5507900. Purchased sometime around 2008 or 2009. Only just discovered the cord is shredding from the winding mechanism, and starting to expose inner wiring in three separate locations. This is clearly heading towards a potential fire hazard. These products should be recalled and removed from market. I no longer feel safe using this rewinder, and will look into replacing the power cord. Model

SaferProducts.gov consumer incident report 20160412-660B9-2147420247. Severity: Incident, No Injury. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: S3755. Incident: I am an attorney in the law offices of [REDACTED] which is staff counsel to the [REDACTED] of casualty insurers. [REDACTED] Company, a [REDACTED] affiliate, issued a Homeowners Policy to [REDACTED] whose hose sustained property damage as a result of a fire. At the time of the fire her son, [REDACTED], was using a Hoover Windtunnel Bagless Canister Cleaner, Model number S3755, S/N 050700068699. He felt the wand handle get very hot an turn around to see the canister on fire. This Model Vacuum cleaner had been the subject of a prior CPSC recall no. 11124

SaferProducts.gov consumer incident report 20190922-C38F5-2147377538. Severity: Incident, No Injury. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: Model UH71013. Incident: The Hoover UH71013 cleaner I bought in the Fall of 2017 has a defective on/off switch. The original switch fell apart. I took it out and the plastic body was melted and the plastic insulators around the switch lead terminals were black. I ordered a replacement switch and installed and tested it. I ran the vacuum before mounting it on the handle to test it. I noticed the switch body and terminals were hot to the touch after only five minutes of operation. I then took the switch off the leads and clipped them directly together and ran machine for ten minutes. The terminals and wires were cool to the touch confirming the switch was too weak for the circuit. The cleaner is rated at 12 amps. I took the old switch apart and noticed the contacts were very tiny: about the size of a pinhead. This switch seems a bad design for this product. This product should be recalled.

SaferProducts.gov consumer incident report 20250112-D788D-2147333934. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: UH72625V. Incident: While using the Hoover Wind Tunnel 3 Max (UH72625V), the cord came loose and rendered the unit inoperable. The ground and hot wires were showing and I had to unplug the unit in case of fire. Hoover honored the unsafe warranty and sent a new unit.

SaferProducts.gov consumer incident report 20190210-1DEC2-2147382790. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: Hoover WindTunnel Bagless Canister Vacuum model S3755.. Incident: The brush on the powerhead on my vacuum cleaner stopped rotating. It would start momentarily and then stop, but the motor kept running and the pitch of the motor was really high. I thought perhaps the belt had broken or come off, so I unscrewed the cover off of the top of the powerhead to take a look. The belt was still on, and seemed to be in good condition, but not still not turning the brush.

SaferProducts.gov consumer incident report 20210703-6EF65-2147363150. Severity: Incident, No Injury. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: U5509-900 Elite Rewind Deluxe Bagless Uprig. Incident: Hoover U5509-900 Elite Rewind Deluxe Bagless Upright Vacuum. This is my second such incidence. The cord rewind mechanism is stripping/slicing into the power cord. This is a potential electrical fire hazard. Had I not noticed it could have potentially shorted out, possibly causing risk of electric shock to myself or my wife. While this was purchased some time back (my wife is disabled and we need an upstairs AND downstairs vacuum) we thought these models were helpful with her limitations. I am disappointed in the introduction of a hazard yet again.

SaferProducts.gov consumer incident report 20110509-744BB-2147479378. Severity: Incident, No Injury. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: Hoover WindTunnel Bagless Canister (S3765). Incident: This past weekend, I learned of the recall of the Hoover WindTunnel Bagless Canister vacuum model S3755. My vacuum has a similar problem with short-circuiting in the hose; however, my vacuum is the next model up, the S3765. The vacuum models are similar, the higher-end model only has a few additional features. I'd like to know if the hoses are different between the two models or do I need to worry about the same hazards. I have intermittent power to the power nozzle and have had the vacuum overheat on two occasions.

SaferProducts.gov consumer incident report 20141013-D9A57-2147440117. Severity: Incident, No Injury. Product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright (Hoover (also known as TTI Floor Care) vacuum Model # UH70820). Incident: Earlier this year (March 3, 2014) I bought a new Hoover (also known as TTI Floor Care) vacuum Model # UH70820 from Target. Immediately out of the box the motor made a humming noise. A few months after owning it the vacuum Model # UH70820 it overheated on the bottom and burned holes or roller marks in to my shag rug. I filled out a complaint form on their website June 25, 2014.I did not hear back from Hoover/TTI Floor Care so I emailed them again on July 18, 2014. I didn�t hear from Hoover/TTI Floor Care until late August 2014. The lady who called me was very kind and informative. She knew a lot about Hoover/TTI Floor Care products and explained to me that Model # UH70820 doesn�t have an automatic roller shut off feature. That when you are using the hose feature the rollers continue to roll, causing the bottom of the vacuum to overheat. She explained the damage claim process and that she would send me model that was redesigned with an automatic roller shutoff so that when I use the hose the replacement won�t further damage my property. I received my replacement much sooner than expected, I was told 7-10 days from the date Hoover/TTI Floor Care ordered it but it was here in 2-3 days. Again immediately out of the box the replacement has a humming or vibrating noise coming from the motor. I�ve not yet used the hose attachment feature, mostly out of fear of further damaging my property.Last week I�d realized it had been 5 weeks since I filled my damage claim against Hoover/TTI Floor Care and I was supposed to hear back from Hoover within 2-3 weeks with a determination of my clai