Cuisinart DGB 700

SaferProducts.gov consumer incident report 20160910-86282-2147414326. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: Cuisinart DGB-700BC Grind and Brew coffee maker hot plate shorted out at some point after brew cycle ended. Acrid electrical smell emitted from unit at the base and hot plate warped upwards from center. The was noticed after the actual event occurred, however it was very obvious something was wrong and we immediately got the unit outside for safety. This unit was new and only been in use for two to three months under normal household conditions, i.e, every morning coffee.

SaferProducts.gov consumer incident report 20170104-CE2A9-2147408529. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: DGB700BC. Incident: Purchased a Cuisinart Grind and Brew coffeemaker in the fall of 2015. Model DGB-700. Within three months, the warming plate caught fire requiring me to put it into the sink to put the fire out. Cuisinart replaced the coffeemaker with the same model Dec 27, 2015. This morning, that coffeemaker's warming plate caught fire.

SaferProducts.gov consumer incident report 20140116-EE1A9-2147448120. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: My Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker caught fire this morning. The warming plate appears to have overheated, starting the fire.

SaferProducts.gov consumer incident report 20150103-0D3EA-2147437008. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: I had a Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker and after a couple years of ownership the unit caught on fire. I was home so I unplugged the unit and put it outside.

SaferProducts.gov consumer incident report 20170205-ED2E7-2147407348. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: Our Cuisinart Burr Grind & Brew Coffeemaker, DGB-700 BC, burnt this morning. It had brewed 10 cups and had some coffee in the pot on the warmer. It made gurgling noises and started to smoke. It smelled like burned plastic. We unplugged it and it kept smoking from under the warmer plate and then the other areas for several minutes after it was unplugged. There was visible smoke in the kitchen and the counter under it was hot.

SaferProducts.gov consumer incident report 20161216-3BFB7-1614999. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: The consumer used the unit to brew approximately 4 cups of coffee and shortly after the coffee finished brewing the consumer heard a popping noise. When the consumer turned around she noticed thick smoke emitting from the base of the unit. The consumer immediately removed the coffee pot and unplugged the unit then put it outside. The consumer did not notice external damage but she believes there may be internal burn damages.

SaferProducts.gov consumer incident report 20111030-2D11C-2147473811. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700CRF. Incident: Over the past 6 months I have had two carafes to the Cuisnart DGB-700CRF crack without physical trauma. The inciting event seems to be a mild difference in temperature. Prior to the last carafe cracking, I merely wiped some spilled coffee from the hot plate before replacing the carafe on the plate, I contacted the Cuisinart customer service representative who stated that the carafes are made with tempered glass. She denied any knowledge of other consumers having this type of problem or to replace these units. SHe also reported that Cuisinart does not warrant the carafes.

SaferProducts.gov consumer incident report 20160312-107CC-2147420979. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: Coffeemaker caught on fire. Coffee maker was plugged in but not on when it caught on fire. This caused a serious safety hazard at our home that could have caused death or serious injury.

SaferProducts.gov consumer incident report 20160411-93A34-2147420308. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: Cuisinart DGB-700BC caught fire this morning after brewing coffee. Read several reviews on Amazon about others experiencing the same thing. Luckily I hadn't left for work yet or it would have burned the house down.

SaferProducts.gov consumer incident report 20170625-BD6EC-2147399427. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: The burner on my Cuisinart DGB-700BC grind and brew 12-cup coffeemaker has failed twice causing the burner to overheat. The first time was in July 2016 and I replaced the machine under warranty. Just recently, the burner on the replacement failed, again causing the machine to overheat

SaferProducts.gov consumer incident report 20160606-9B34F-2147418014. Matched catalog product: Cuisinart DGB 700. Source model text: Cuisinart DGB-700BC. Incident: Purchased Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker December 2015, this morning the machine was being used to make coffee as usual. After making the coffee it keeps the coffee pot warm, it appears the heating element may have shorted out and set fire to the other electrical components inside the machine. The machine was on fire.

SaferProducts.gov consumer incident report 20111121-DD149-2147473155. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: My Cuisinart Fully Automatic Burr, Grind & Brew programable coffee maker model #DGB-700BC, serial #70810C was used to make coffee this morning. After the coffee had brewed and was in the carafe, the hot plate surface the carafe sits on overheated to the point of turning red, started smoking and melting the plastic base of the appliance. It was removed from the house for risk of fire.

SaferProducts.gov consumer incident report 20181017-4B0CB-2147384964. Matched catalog product: Cuisinart DGB 700. Source model text: Fully Automatic Burr Grind & Brew Coffeemaker DGB-700. Incident: The coffeemaker had been turned on manually to brew a pot. About 1 hour after brewing, I heard a crackling noise. It was still plugged in , keeping the carafe warm at the time. I investigated the noise, found the pot to have dark, acrid smoke coming from it (from the hot plate part) and I unplugged it. The smoke and odor of burning plastic continued to build so I grabbed the unit, threw it in the sink and put the fire out with water.

SaferProducts.gov consumer incident report 20150820-A6890-2147429170. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: I have owned the Cuisinart DGB-700BC grind and brew coffee maker for several years. Yesterday, I was sitting in the kitchen and I heard a crackling sound coming from the coffee maker. The unit had automatically turned itself off as it does every day so it wasn't on, but it was plugged in. I went to check and see if something had gotten on the hotplate. It was super hot and smoke was rising from it. Then I noticed smoke coming out of the back of the coffee maker where the plug comes out. I immediately unplugged it. If I hadn't been home, this most certainly would have caused an electrical fire.

SaferProducts.gov consumer incident report 20140223-00EF8-2147447021. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: Cuisinart Grind and Brew DGB 700BC. Incident: I made coffee with my Cuisinart Grind and Brew DGB 700BC this morning - there was still about 2 cups of coffee in the carafe and the warm function was on. Luckily I was nearby - I heard a boiling sound and went toward the sound which turned out to be the coffee which was boiling in the carafe. As I approached I noticed smoke coming from the base of the unit and a smell of burning plastic/electric components. I quickly unplugged the unit and removed it to a safer surface. I am sure that there would have been a fire if I had not been close by and acted quickly. I have investigated and note that there are others who have had this same problem with this coffee maker as noted on Complaints.com and Amazon.com.

SaferProducts.gov consumer incident report 20130805-0602B-2147453429. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: I had owned the DGB-700BC Cuisinart coffee maker for about 8 months, when yesterday, while making coffee (in no grind mode) with pre-ground coffee, while brewing, electrical smoke started emitting from the unit and the LCD screen went blank. It was evident the hot plate got too hot, as it left quite a burn mark on the bottom of the carafe. I unplugged it immediately. If I were in the shower and not already in the kitchen, I am not sure how bad it could have gotten. Seems like this is a way too common a problem based on what I have read online. Not worth replacing under warranty given the likelihood of this happening again. My place still reeks of electrical fire smoke 24 hours later. I would not recommend this product to my worst enemies!

SaferProducts.gov consumer incident report 20120824-0B02A-2147464416. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: We own a Cuisinart Burr Grind & Brew model DGB-700BC coffee maker. My husband is awake for work day around 4:30 a.m. and I normally sleep until approximately around the time my husband leaves, or shortly thereafter. The program was set to start the brew process at 4:30 a.m., as is customary in our home. My husband awakened me in a bit of a panic to say that he, needed my assistance to determine the root cause of the smell of electrical smoke in our kitchen. We quickly determined that it was the coffee pot, and observed a thin trial of white smoke arising from the lower back portion of the unit. The unit was immediately unplugged, never again to be plugged in; at least not in our home. I was unnerved to imagine how the story would be told if the unit over-heated after my husband left if I were not yet awake! After locating online similar stories from various other consumers, I called Cuisinart. The agent never requested the age of the unit nor purchase date, but I assume this is because we are on file with their company - the unit in question was the replacement of a warranted unit that failed less than two years before. I was advised that I'd receive the shipment in 7-10 business days. Outrageous!! Surely Cuisinart, if any company, can understand the plight of a rural-living, work-from-home, happily-caffeine-addicted customer who would have to travel approximately 10 miles one way for a commercially made cup of Joe! What's more, I would hope that my circumstances are not so u

SaferProducts.gov consumer incident report 20200425-3A6C3-2147372717. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Incident: My cuisinart coffee maker model DGB-700, serial number 21019T overheated and began to smoke and melt plastic. This also happened before with my previous Cuisinart that was the same model. If I had not unplugged it, I think it would have caught fire.

SaferProducts.gov consumer incident report 20130426-6C61F-2147456622. Severity: Unspecified. Matched catalog product: Cuisinart DGB 700. Incident: After grinding and brewing coffee in our 5-yr. old Cuisinart Burr Grind & Brew, Model DGB-700 Series, the warming plate remained on and overheated. The unit began emitting a dense smoke which smelled like burning plastic. The smoky smell stayed in the room for 4 to 6 hours after unplugging and removing the coffee pot from the premises. For more very similar reports of incidents with the Cuisinart Grind & Brew, go to cuisinartsucks.com. Cuisinart is aware of these incidents but has not recalled these machines. They claim that there is a safety turn off in the machine and that an actual fire could not have happened. IF YOU ARE USING ONE OF THESE MACHINES, I HIGHLY RECOMMEND TURNING IT OFF IMMEDIATELY AFTER BREWING.

SaferProducts.gov consumer incident report 20180802-AB0A1-2147386430. Severity: Incident, No Injury. Product: Cuisinart DGB 700 (Cuisinart DGB 700 grind and brew coffee maker). Incident: My wife and I had originally purchased a Cusinart DGB 700 grind and brew coffee maker 2 yrs ago. With the original coffee maker approximately 6-8mo after purchase I heard a loud clicking sound after brewing a pot of coffee and noted profuse amounts of smoke and burning plastic smell coming from the machine. This was reported to Cuisinart, who replaced the machine and we sent it back to them for analysis. The replacement machine broke approx 1 yr later due to a faulty grinder. The re-replacement of said machine and a similar incident to the first machine this morning after brewing a pot of coffee. The hot plate portion of the machine was glowing red when I removed the pot of coffee from the machine. Increasing amount of smoke and burning plastic smell were noted as well. This seems to be a pattern of hot plate overheating with significant fire risk.