Hyundai Tucson 2024

Car

Hyundai Tucson 2024

22 source-linked failure reports. Most reported: Electrical system failure. Typical failure around 1.5 yr.

Reliability signal D · Emerging signal · data confidence Moderate

22 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

D

22 confirmed failure reports · Emerging signal · Data confidence: Moderate

Most common issue
Electrical system failure
Typical first failure
1.5 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Electrical system failure7 · 31.8%
  • Other6 · 27.3%
  • Brake system failure3 · 13.6%
  • Airbag / restraint failure2 · 9.1%
  • Structure / body failure2 · 9.1%
  • Engine failure2 · 9.1%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

18.5

Failure reports

22

View →

Median repair cost

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Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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Use these reports as a risk signal, then check current listings before you buy.

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What breaks?

What breaks? · reports

Electrical system failure

STEERING,ELECTRICAL SYSTEM

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11574210

Serious Safety Hazard: 2024 Hyundai Tucson Power Steering Failures I have had numerous power steering failures while this driving vehicle. During these incidents, the steering wheel is extremely difficult to turn. This is a serious safety hazard which could lead to a severe accident and loss of life. During each incident occurrence, I noted a red steering wheel with an exclamation point was displayed on the dashboard. The power steering function is restored once I have found a safe location to pull the car off the road and then I reset the car by switching it off completely and then starting it again. My local dealer has not been able to duplicate the problem nor determine the root cause. The dealership has escalated the issue to Hyundai America for technical assistance. I currently have an open case with Hyundai Motor America National Consumer Affairs. I have noted similar power steering failure incident reports posted on the NHTSA website for earlier model Hyundai Tuscon vehicles.

VerifiedEvidence ★★★★☆
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Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Airbag / restraint failure

AIR BAGS,FORWARD COLLISION AVOIDANCE

8 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11660049

My wife and I purchased a 2024 Hyundai Tucson in June. Since February 28, 2025 the SRS indicator lights have come on twice. Hyundai replaced the airbag twice. In March, the emergency brake system red lights illuminated, and the car came to an abrupt stop. Luckily, there were no Cars behind me. Seconds later, the car resumed, and the lights disappeared. Hyundai dealership took the car in and returned it in two hours noting they could not duplicate. Several days ago, the same thing happened with the emergency brake system. Driving at approximately 40 mph the car slammed on brakes and the dash illuminated again. No cars behind me. The dealership returned the car once again, noting they could not duplicate. The car has less than 8000 miles. I won’t allow my wife to drive more than 10 miles alone. It’s unsafe. The manual states the car is not to be driven with any of the sys indicators on and to do so would cause serious injury or damage to the car. I will send attachments of invoices, NHTSA complaints and Hyundai manual info about unsafe condition.

VerifiedEvidence ★★★★☆
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Months until failure

8 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical system failure

ELECTRICAL SYSTEM

25 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11753788

On 7/29/2026, the vehicle experienced a critical safety failure involving the electronic transmission shift-by-wire system, resulting in an unintended rollaway after the ignition was turned off. While parked on an incline, the driver depressed the brake pedal and pressed the Engine Start/Stop button while the vehicle was still positioned in Drive (D). The engine shut off completely. According to factory safety design and vehicle specifications, cutting the ignition in this state is engineered to automatically trigger an electronic command to shift the transmission into Park (P). However, the vehicle failed to execute this electronic fail-safe. The electronic parking pawl did not engage, and the vehicle effectively defaulted into an un-geared Neutral state. Upon the driver releasing the brake pedal, the unanchored vehicle immediately rolled down the incline with the engine completely powered off. No audible warning chimes or dashboard fault lights were activated prior to or during the event to alert the driver that the transmission had failed to secure the vehicle.

VerifiedEvidence ★★★★☆
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Months until failure

25 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Structure / body failure

VISIBILITY/WIPER

23 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11737966

On Wednesday, May 13, 2026, I turned off the highway and came to a stoplight. While preparing to accelerate as the stoplight turned green, I heard what sounded like a gunshot and saw that my entire rear window had spontaneously shattered. There was no external impact which caused this to occur. I have photos of the incident. Although my one year old son was not in his rear facing car seat at the time, if he had been, he would have been at risk of injury due to glass fragments. I was at risk as the sound startled me into breaking when I should have been accelerating with the rest of traffic and it left my interior exposed to the elements. I am scheduled with Safelite repairs through my insurance company to repair the window on Monday, May 18th. There were absolutely no messages or any symptoms prior to the spontaneous shattering of my window. After researching, according to Chimicles Schwartz Kriner & Donaldson-Smith LLP, there is currently an investigation for a potential class action lawsuit regarding an alleged defect of my make and model causing spontaneous rear window shattering.

VerifiedEvidence ★★★★☆
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Months until failure

23 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Brake system failure

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

3 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11621620

While driving in light traffic, speed at 45 mph, my Tucson alerted me with a beep, steering wheel vibrated and a red alert on the dash was present for about 3 seconds then the speed automatically slows down to 15 mph all on its own while my foot is still on the accelerator. This has occurred at a minimum 6 times. I purchased this vehicle brand new and driving it off the lot it had 22 miles on it. I've taken it to a Hyundai dealership, and they can't figure out what it wrong with it. I feel very unsafe and unhappy now of this major safety concern. This has high probability of getting rear ended. I see that this has been occurring with various years of Hyundai and am wondering why there has not been a recall on this issue. I owned a Hyundai prior to this 2024 (Tucson 2011) and it was wonderful. This is highly concerning for me, and I am not confidant driving this vehicle and will more than likely trade it in for another vehicle. Can someone please research this issue with the automatic emergency brake system. This can autonomously go off whether you are in traffic, highway, street or completely zero vehicles or pedestrians around.

VerifiedEvidence ★★★★☆
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Months until failure

3 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

FORWARD COLLISION AVOIDANCE

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11574209

My vehicle has been malfunctioning with the automatic emergency brake. A total of 5 times. I am driving down the road going around 50-65 mph I am the only one in my vehicle and all of the sudden it puts the emergency brake on. It’s like someone else takes over my vehicle. Fortunately I have not been rear ended. Nobody has been in front of me when this happens the first time. It is not linked to or to be confused with the collision warning, it is wholly the emergency braking system that is put on with the light stating this & throws me forward into the steering wheel. I towed my vehicle into the Bakersfield Hyundai shop & they have been unable to duplicate my problem with the vehicle. I have lost ALL confidence in my vehicle due to it has done it a total of 5 times and I just got it in September 2023. It has been in the shop for this month. Was taken to them by tow truck on 2/7/24. Was told by tow truck driver that I would be in body bag if it happened again especially in front of a diesel truck. This is either a first of a major recall or a Lemon car. Either way not wanting to get in it again. Needs to be addressed and they can’t do anything about it. I do not have any pictures of my vehicle due to it is an internal issue but I do have the paperwork from the dealership shop.

VerifiedEvidence ★★★★☆
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Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Structure / body failure

UNKNOWN OR OTHER,VISIBILITY/WIPER

8 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11642395

While driving my 2024 Hyundai Tucson at highway speeds on a clear day with no surrounding traffic, I was startled by an extremely loud bang that sounded like an explosion. Pieces of shattered glass rained down inside the passenger cabin, creating a potentially hazardous situation. This incident was a traumatic experience. The sudden and unexpected event had the potential to cause serious injury to the driver, as well as increase the risk of a collision due to the shock and distraction it caused. Additionally, other pieces of shattered glass were propelled from the vehicle, posing a risk of injury or damage to other drivers on the road. Upon physical inspection, it was noted that the glass from the panoramic sunroof was bowed upwards, which suggests the explosion originated from within the sunroof and NOT an external factor such as road debris or a rock. The vehicle, which is less than a year old, is currently at the Hyundai dealership pending an investigation. Given the severity of the incident and the potential risks to driver and passenger safety, I strongly recommend that a recall be issued or a comprehensive investigation be initiated by the NHTSA to prevent further occurrences of such dangerous incidents. Safety must be a priority, and swift action is necessary to ensure that no other drivers or passengers are at risk of similar events.

VerifiedEvidence ★★★★☆
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Months until failure

8 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Brake system failure

SERVICE BRAKES

25 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11764656

Vehicle Information: 2024 Hyundai TucsonComponent: Service Brakes, Hydraulic: Foundation Components: Disc: RotorComplaint Text:I am writing to report a severe, premature manufacturing defect regarding the braking system on my 2024 Hyundai Tucson. At approximately [Insert Your Mileage, e.g., 12,000] miles, the vehicle began experiencing violent shaking and vibration in the steering wheel and brake pedal when applying the brakes.Upon inspection, it was determined that all four factory brake rotors had warped. Shaking of this magnitude during braking compromises vehicle control and poses a distinct safety hazard, especially during high-speed or emergency braking maneuvers.Hyundai is fully aware of this defect. They previously issued Technical Service Bulletin TSB 23-BR-004H detailing an identical "brake judder" engineering flaw for 2022–2023 models. Despite the 2024 model utilizing the exact same braking architecture, Hyundai has not extended the TSB coverage to the 2024 model year. As a result, the dealership classified this premature failure as normal "wear and tear" and forced me to pay out of pocket for resurfacing all four rotors.A vehicle should not suffer total, four-wheel rotor warping at this low mileage. This is a systemic material defect that Hyundai is actively forcing consumers to pay for. I am requesting a formal safety investigation.

VerifiedEvidence ★★★★☆
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Months until failure

25 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical system failure

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

18 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11709963

My wife was slowly pulling into a parking spot, when at about 10ft from curb the car suddenly accelerated faster than she even thought the car even was capable of (the AWD likely helped). It hopped the curb and hit a tree. She backed it up to the parking spot (it acted normally) and had it towed to dealer. In hindsight, the car had been having a progressive amount and frequency of delay in normal acceleration, sometimes having a pause of up to second or two from pedal input to car response. We asked the dealer to check the EDR (event data recorder). The tech first said he didn't even know what that was, then that he checked with all his fellow techs and they didn't know either, then the story changed to the model not having an EDR. We politely told him which page in the Hyundai manual he can find it, and he refused to look, as did his boss. Car was transferred to a body shop, and disposition was to total the vehicle. While the body shop was still evaluating the car, we contacted a second dealer, who said they don't have a reader. I inspected the floormats before the car was towed, as that was an initial suspect, but it was locked in and clearly there was no obstruction. She was wearing tennis shoes and doesn't recall ever having an instance of hitting the wrong pedal in any vehicle. She thinks she was only coasting, not even touching the brake yet.

VerifiedEvidence ★★★★☆
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Months until failure

18 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Airbag / restraint failure

AIR BAGS,FORWARD COLLISION AVOIDANCE

8 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11659237

Owner [XXX] [XXX] . Driver [XXX] [XXX] ) [XXX] All of a sudden my 2024 Tucson vin: [XXX] gages indicated emergency braking for about 1 to 3 seconds and the front end went down ,(my wife and I went foward ) as though I was stopping (scared me ). It was the forward collision avoidance sys. I was so happy no one was behind me. Avoided a rear end collision. [XXX] we were Traveling west in the left lane of a three lane highway. I released the gas pedal to make a left turn in a left turn lane. The light was red. No one really behind me or to my left. Only one car to the right of me in another lane. This is dangerous! This is my wife’s car. Enough said!!!! Car was at the dealer for a couple of hours. They could not duplicate. Said it could have been my floor mat “that made my emergency lights come on the dash.” “STUPID” This occurred the day after picking up my car from the dealer. Feb. 28, Hyundai replaced the Air bag. STS light came on. Picked the car up Monday. Today [XXX] Thursday) the STS Airbag light came on again. The bag was replaced again. [XXX] the front collision sys emergency stop sys alerted again. Again, Hyundai declared they could not duplicate. This is an unsafe car. A death trap. Hyundai warns death may occur if using while driving can cause death. They also warn us using the emergency brake while driving may damage the brakes or cause a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VerifiedEvidence ★★★★☆
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Months until failure

8 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical system failure

ELECTRICAL SYSTEM

20 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11725619

I’d like to file a complaint regarding Hyundai Recall#290, a potential fire hazard with my cars “trailer wiring harness accessory module”, which Hyundai has not offered a remedy at this time. I spoke to Hyundai’s customer service representative yesterday (3/18/26) about this recall that’s now over a month old, and asked if I could get reimbursed for my out of pocket costs to remove the hitch’s wiring at a Hyundai dealership. The rep said Hyundai won’t pay for my out of pocket cost to remove the harness wiring because they don’t have an official “remedy” yet. My local Hyundai dealership said the cost to unplug/remove the wiring would be about $200, which in my opinion would solve the problem and certainly is a “remedy”. Hyundai refuses to reimburse me this cost even though they have a Hyundai recall reimbursement program for out of pocket expenses due to recall issues. My complaint: 1 - Hyundai has failed to provide a no cost recall remedy within a reasonable period of time. 2 - if I choose to pay for removal of the wiring, my out of pocket cost of $200 will not be reimbursed by Hyundai. 3 - Hyundai’s recall says I could continue to drive my 2024 Hyundai Tucson, but apparently if the car gets wet, the wiring could ignite and cause a fire, which I’m not very comfortable with. 4 - I don’t use the trailer harness module at all since I bought the car used from the original owner, so removing the entire harness would be a reasonable solution and allay the fire risk. Thank you.

VerifiedEvidence ★★★★☆
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Months until failure

20 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

UNKNOWN OR OTHER

17 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11706921

I had to retrieve something from the back of my Hyundai Tucson Hybrid SUV, opened the back door. I retrieved several items and placed them in a safe area. Got back into my vehicle and proceeded to drive into my garage (with the rear door fully open). Next thing I heard was my Tucson crashing into my garage door. I had no warnings, flashing lights or audio sounds nothing that would help me avoid that collision. The reason I purchased this particular vehicle was because it comes with sensors and cameras completely around the vehicle (including the rear). In fact on the rear door is sensor and a camera. In fact I can park the Tucson out of the vehicle. The sensors will ensure that it will not collide with anything. Same is true in a very tight parking spot. Anyway the other 4 passenger doors have several warning signals. From low ibeeping to very loud annoying audio sounds that you cannot ignore. I’ve contacted Hyundai Motor America and they’ve denied my complaint. They claim that the extent of the “warning is a red light on the dash”. My local dealership kept my Tucson for 11 days not knowing what to do and how to resolve this problem. I’ve come to reply on the audio warning system, and as a Senior Citizen, not to look at the dash to prevent collisions. This is very serious ,especially, if that door is not locked while I’m driving, any thing can push open the door, resulting in injury or death to people in the vehicle or on the road. This is compounded by the fact that Hyundai produces many types of SUVs, including Genesis.

VerifiedEvidence ★★★★☆
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Months until failure

17 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

UNKNOWN OR OTHER

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11588388

•What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the tree. •Has the problem been reproduced or confirmed by a dealer or independent service center? No. I reported it to the dealer the day it happened. They said I needed to take it to their service department to be looked at. The facility is closed on weekends – and I will take it in for inspection today, [XXX]. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there was no warning that indicated there was a problem. After the incident, the car reported the front passenger side parking camera was obscured or broken (this was from the impact with the tree). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VerifiedEvidence ★★★★☆
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Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

4 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11619799

Forward radar sensor pass side lower grill/bumper area. 1st told a sensor recall but after 3 hrs and then seeing the vehicle in the shop with the entire front bumper clip removed the sensor was out of its driver side socket and 1 side flopping around which may have caused a small dimple from the inside to pop out on the 6x5 cover that is the entire lower rubber/plastic black bumper/grill. Told the vehicle was hit, YET no visible damage to bumpers or painted surface can be found by their 2 dealerships and their 1 body shop, + 2 mangers, and 1 independent collision shop.1 manager drove the vehicle 10/11 and stated after "is operating as it should". Warnings have come on again since then refueling at additional 77 mile and then at 92 miles 10/14. Hartford ins has been notified and pending I hope an inspection. Vehicle purchased 1st March 2024, 1st warning at 5336mies currently at 5421 miles. They triggered the service engine light and stated via onboard computer it was an issue with a lower front driver side radiator something that may have been bumped while taking off the front clip, which they chipped and area and left a bit of gap at the fender connection. Other than the small dimple on the plastic from what I believe the sensor had been bouncing against, there is no damage. A safelight windshield company stated there is a notice/recall on the "auto headlight sensor on dash" but they do not cal them, only the optic sensor top center of windshield. BUT per the manual that top sensor plus lower radar can control the forward crash, cruise setup and auto braking. Need some help since my firm works with all auto/tire mfg and conducts DOT tire testing for USA and worldwide independent firms/gov's.

VerifiedEvidence ★★★★☆
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Months until failure

4 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

UNKNOWN OR OTHER

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11586395

we bought Tucson 2024 Sel from Stafford Hyundai January 1, 2024. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned Manager checked the role down, but advisor from service said only repair happened bad battery and also he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big acident or death Safford Hyundai service is reliable for it. They said send it to body shop but they didn’t Thank you so much. Bellow is case created with Hyundai corporation.

VerifiedEvidence ★★★★☆
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Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical system failure

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

20 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11722026

I am submitting this complaint regarding Hyundai Safety Recall #290 (NHTSA Recall No. 25V893) as it applies to my vehicle, VIN [XXX] . I received the official recall notice by mail on February 13, 2026. The recall identifies a defect involving the tow hitch wiring harness control module, which may allow water intrusion. According to the recall documentation, this defect can cause inoperative stop lamps and, in rare cases, an electrical short that could result in overheating or a vehicle fire. Since receiving the notice, I have contacted Hyundai Motor America corporate customer care three separate times seeking escalation and guidance on how to safely address this recall. During each call, Hyundai stated that no repair solution, parts availability, or timeline exists for remedying the defect. Despite the recall involving a documented fire risk and potential brake/stop lamp failure, Hyundai representatives advised me that I could continue driving the vehicle while waiting indefinitely for a remedy. No interim safety measures, inspections, alternative repairs, or mitigation steps were offered. I am concerned that Hyundai is failing to properly execute a federally mandated safety recall and is placing consumers in the position of operating vehicles with known, unresolved safety defects. Being advised to continue driving under these circumstances creates a risk to vehicle occupants and to other motorists. I am requesting that NHTSA review Hyundai’s handling of Recall #290, specifically regarding recall remedy delays, lack of escalation, and failure to mitigate an acknowledged safety risk, and take any enforcement or compliance action deemed appropriate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VerifiedEvidence ★★★★☆
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Months until failure

20 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Engine failure

ENGINE,FUEL/PROPULSION SYSTEM

24 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11748709

Subject: Urgent Drivability Concern – 2024 Hyundai Tucson (6/22 Incident) Vehicle: 2024 Hyundai Tucson Date of Incident: XXX Trip Details: [XXX] to [XXX] (~160+ miles) Summary of Issue: During a long-distance drive on XXX, the vehicle experienced severe and consistent drivability issues that created unsafe driving conditions. Symptoms Observed: •Severe loss of acceleration / stalling behavior throughout the entire trip •No check engine light illuminated at any time •When pressing the accelerator: oTachometer increased (RPMs rising) oVehicle speed decreased or failed to increase appropriately •Significant delay in acceleration, especially when: oMerging onto the interstate oPassing other vehicles •Cruise control behavior: oSeemed to manage acceleration more effectively than manual throttle oHowever, still exhibited slow response when additional acceleration was required •Auto Start/Stop system: oSystem automatically disabled itself oWould not allow reactivation during the trip Safety Concern: This condition made it difficult and unsafe to: •Merge into traffic •Maintain appropriate highway speeds •Execute passing maneuvers Dealer Visit (Near [XXX]): •Vehicle was inspected after sitting for a couple of hours •Dealer reported no issues found •However, the problem was persistent and clearly present during operation under driving conditions Took vehicle to a dealership in Raleigh and asked that they look at the fuel injectors. They determined that all 4 injectors were failing and replaced them under warranty. Concerned that Hyundai America has not issued a recall as driving the vehicle with this issue creates a serious safety concern that would lead to injury or loss of life INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Months until failure

24 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11588385

We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but Alfred from service said only repair happened bad battery and also Manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his calls. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big accident or death Safford Hyundai service is liable for it. Thank you so much. case created with Hyundai corporation but vehicle in now Safford Hyundai body shop. Hyundai corporation denied the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VerifiedEvidence ★★★★☆
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Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical system failure

ELECTRICAL SYSTEM,SEAT BELTS,UNKNOWN OR OTHER

17 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11733868

(NHTSA Tracking Number 11726105) I am updating my existing complaint regarding my 2024 Hyundai Tucson (NHTSA Tracking Number 11726105) for an ongoing safety concern involving an intermittent warning chime while driving. This issue began shortly after I purchased the vehicle in Nov 2025 and has been reported to the dealership multiple times over several months. The warning chime occurs randomly while driving without any visible warning message or dashboard alert. This creates uncertainty because I do not know what the vehicle is trying to warn me about, which is distracting and creates a safety concern while driving. The dealership previously replaced both front seatbelt buckle assemblies after identifying intermittent high resistance as a possible cause. However, after that repair was completed, the warning chime occurred again while I was driving to the dealership for a follow-up visit. This confirmed that the issue was not fully resolved. I immediately returned the vehicle to the dealership, and they are now performing further diagnosis. I was advised that if the issue reoccurred, the next possible areas for diagnosis could involve the instrument cluster or the control module, both of which are safety-related systems connected to warning alerts and seatbelt functions. In addition, during this same visit, the dealership confirmed there is an actual oil leak requiring repair. This is significant because when I first raised this concern after an outside inspection in December 2025, I was told it was likely leftover residue from a prior oil change. The dealership has now confirmed it is a real leak and kept the vehicle for repair while providing a loaner vehicle. Because this vehicle was sold as Certified Pre-Owned and these safety and mechanical concerns continue shortly after purchase, I remain concerned about the reliability and safety of the vehicle.

VerifiedEvidence ★★★★☆
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Months until failure

17 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Engine failure

ENGINE,FUEL/PROPULSION SYSTEM

19 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11729169

Component: Engine/Powertrain/Electrical System Incident Description: I am reporting a recurring, life-threatening "Loss of Motive Power" (Dead Pedal) in a 2024 Hyundai Tucson (Alabama-built). On multiple occasions, the vehicle has failed to respond to throttle input during high-risk maneuvers, specifically while merging into 45+ MPH traffic. The vehicle "chugs" and stalls, refusing to exceed 15 MPH despite full accelerator depression. This defect leaves the vehicle and its occupants stranded and defenseless in the path of oncoming high-speed traffic. Technical Context: This vehicle is currently subject to NHTSA Recall 23V-526 (Hyundai Campaign 246) for electronic controller damage that can cause "CAN communication disruptions." I believe the "Dead Pedal" failure is a direct result of these communication disruptions between the engine and transmission control modules. Furthermore, Hyundai has issued TSB #24-AT-001H-1 for "Hesitation when accelerating," yet the authorized dealer (Ed Voyles Hyundai) has been unable to remedy the defect after 84 cumulative days out of service. Safety Risk: This is not a convenience issue; it is a critical safety failure. The unpredictable nature of the power loss makes it impossible to safely judge gaps in traffic. The vehicle effectively becomes a stationary object on active roadways without warning. Manufacturer Response: The manufacturer has been formally notified via certified legal counsel. Despite 79 consecutive days in the current repair attempt (since Jan 16, 2026), the manufacturer has failed to provide a fix or acknowledge the severity of the safety risk. An informal third-party evaluator attempted to dismiss the claim despite the vehicle's documented inability to maintain motive power. We are requesting that NHTSA investigate the adequacy of Recall 23V-526 and TSB #24-AT-001H-1, as these measures have failed to resolve this life-threatening "Dead Pedal" condition in my vehicle.

VerifiedEvidence ★★★★☆
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Months until failure

19 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical system failure

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11566160

A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.

VerifiedEvidence ★★★★☆
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Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Brake system failure

SERVICE BRAKES

21 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11725972

I am reporting a repeated brake system issue on my 2024 Hyundai Tucson involving premature rotor warping and brake failure at very low mileage. On April 30, 2025 (11,007 miles), I first noticed significant vibration and shaking when braking. On May 29, 2025, Colonial Hyundai diagnosed the issue and resurfaced the brakes under warranty (Hyundai case #40826529). The issue persisted immediately after repair, and on June 13, 2025, I was informed that both front and rear brakes and rotors needed replacement. On June 19, 2025, all brakes and rotors were replaced under warranty, resolving the issue temporarily. Less than 8 months later, on February 12, 2026 (under 10,000 additional miles), the same braking vibration returned. The original dealer attributed the issue to driving behavior. At Hyundai’s direction, I sought a second opinion on February 26, 2026 at Piazza Hyundai of West Chester. They confirmed that the brakes and rotors again required replacement and indicated this was unusual for such low mileage. On March 16, 2026, despite the dealer’s findings, Hyundai Corporate declined to cover the repair under warranty. This vehicle has now required three brake-related repairs within a short period and low mileage, including resurfacing and full rotor replacement, followed by another failure. This pattern suggests a potential defect in the braking system, materials, or related components, rather than normal wear. Component/System Failed: The failure involves the braking system, specifically repeated warping/failure of front and rear brake rotors and premature brake wear. The vehicle and components are available for inspection upon request. When braking, the vehicle experiences significant vibration and shaking in the steering wheel and chassis, which affects braking smoothness and control. This condition can reduce driver confidence, increase stopping distance, and may lead to loss of control during braking, particularly at highway speeds or in emergency stop.

VerifiedEvidence ★★★★☆
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Months until failure

21 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

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