Shark S3501

SaferProducts.gov consumer incident report 20130622-2BE3C-2147454960. Severity: Incident, No Injury. Matched catalog product: Shark S3501. Incident: I put water in my steam mop and plugged it in. Usually it starts steaming within a minute or two. It didn't this time. I got closer to see if I could hear it. Then all of a sudden the mop head blew off across the floor and then the steam came out. I was not hurt but felt that the product was unsafe to use.

SaferProducts.gov consumer incident report 20130722-68863-2147453939. Matched catalog product: Shark S3501. Source model text: Shark S3501FS. Incident: I own a Shark S3501FS Steam Mop. I have owned the product for about a year and have used it less than 20 times. When using the mop I noticed the steam did not seam to be working as well as previous times I used the mop. The steam builds up pressure and then the head blows off and all the steam rapidly escapes. I tried cleaning the head area. I did not see any obstructions so I tried the mop again and the head blew off a second time. I view this as a dangerous situation that could cause serious injury or burns from the steam.

SaferProducts.gov consumer incident report 20110609-6C39B-2147478388. Matched catalog product: Shark S3501. Source model text: Shark S3501 Deluxe Steam Pocket Mop. Incident: The Shark Steam Mop. We've used it plenty of times, but this happens frequently enough for me to consider it a product defect and a danger to the public!

SaferProducts.gov consumer incident report 20120907-991DC-2147463957. Matched catalog product: Shark S3501. Source model text: Model S3501. Incident: Shark Steam Mop Model S3501 While using the product their was an explosion. Steam started to come out of the body of the product. No one was injured fortunately. But hot steam could cause serious burns.

SaferProducts.gov consumer incident report 20120710-96F4A-2147465832. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Shark S3501. Source model text: S3501co. Incident: Shark s3501co stopped producing steam, but stayed hot. Mop was full of water. When I pushed the handle a loud pop was heard and steam came out around the tank burning my hand. Minor burn for me, however we have small children in our home who could have been severely burned by this.

SaferProducts.gov consumer incident report 20131205-8AD02-2147449306. Severity: Unspecified. Matched catalog product: Shark S3501. Source model text: S3501N. Incident: My father in law plugged in my shark steam mop and was waiting for it to warm up. It wasn't making the usual steam noises and the blue light was on indicating that it was working. He went to pump the handle and a loud explosion of steam erupted from the purple casing along all the seams that holds the water. If any of us had been any closer I am sure that we would have sustained steam burns.

SaferProducts.gov consumer incident report 20120311-0EE5D-2147469375. Severity: Incident, No Injury. Matched catalog product: Shark S3501. Source model text: Shark steam mop M# S3501W. Incident: I wanted to clean my kitchen floor with my Shark Steam Pocket Mop but i could not get it to produce any steam. I sat down on the floor to look it over and the cleaning head literally blew off, the mop flew across my kitchen and I was 'doused' with steam. I was not scalded and my husband and my 18 month old, who was also in the kitchen, was not hit by the mop or the steam THANK GOODNESS! It just startled all both pretty bad! When I looked at the tip of the mop it was gnarled and the plastic was bubbled and melted and the whole unit was EXTREMELY hot!

SaferProducts.gov consumer incident report 20140711-546A6-2147442957. Matched catalog product: Shark S3501. Source model text: S3501A. Incident: I plugged in my Shark Steam Mop and waited for it to steam which typically takes about 30 seconds. This time, it did not steam. I pumped the handle a couple of times to ensure that water was being pushed into the heating mechanism, and still no steam. I checked the water level and verified that there was an adequate amount of water. I wondered if the mop head had been put on backwards, so I unplugged the mop, and since the mop showed no signs of steaming, proceeded to remove the mop head. Once I did this, a huge amount of steam spewed out of the handle/steam device, nearly burning me! I'm really lucky that I wasn't pointing it at my face!

SaferProducts.gov consumer incident report 20140706-5EBCE-2147443098. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Shark S3501. Incident: I own the Shark Steam Pocket Mop and a few weeks ago it malfunctioned and the steam came out of the side of the mop where it should NOT of come from, resulting in the burning of my hand. I also searched the internet and found several similar stories just like mine.

SaferProducts.gov consumer incident report 20121111-25FB9-2147462053. Matched catalog product: Shark S3501. Source model text: S3501W. Incident: While using a EuroPro Shark steam Pocket Mop, the steam channel melted and became clogged. Upon inspecting the unit as to while it was not functioning and releasing steam, the mop head exploded away from the unit, and steam was release in an uncontrolled fashion. Luckily, no one was hurt, but the steam jet was about 1-2 feet in the air as reflected off of a tile floor. Any hands in the way would have been scalded and burned. Small pieces of the melted plastic steam channel had broken off, and were found on the floor after the steam had finished releasing. If the mop had been pointing up as opposed to at the floor when the explosion occurred, these may have become projectiles.

SaferProducts.gov consumer incident report 20141214-7325E-2147437924. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Shark S3501. Incident: When I went to use Shark steam mop model s3501it started to heat up but no steam was coming out. I went to pick it up and a loud pop or burst happened and steam came out the side of the container. It came out of the holding tank not the bottom. It steam burned my hand. I am glad that my teenage girls were not using it.

SaferProducts.gov consumer incident report 20120111-0EE10-2147471441. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Shark S3501. Incident: I bought my Shark Steam Mop about a year ago. It's worked great every time until today. I plugged in the mop and began pumping to start up the steam, just like the manual says. The mop started to steam so I began cleaning my floors. Then the mop stopped steaming, so I stopped cleaning and began pumping again. All of a sudden, the mop made a loud popping noise and hot water burst from the seams of the water tank, burning my legs. I immediately unplugged it and went on-line to find out that this seems to be a common problem.

SaferProducts.gov consumer incident report 20120514-2D0E4-2147467618. Severity: Incident, No Injury. Product: Shark S3501 (Shark Steam Pocket Mop The owner's guide has an "S3501" on it, although there is no model number listed on the original box.). Incident: I was steam-mopping the floor as I usually do, using a back-and forth motion. Suddenly the mophead blew off and exploded with a great burst of steam. I was very lucky that this happened when the mop was away from my body and no pets were in the vicinity, as the unit was very hot. After I got over my shock, I looked at the area where the pieces had come apart. Nothing appeared broken, so after it cooled down I put the pieces back together and tried to resume mopping. But I wasn't hearing the normal stem noises, and I could not generate steam pressure by pumping the handle. As I was about to give up, the mophead again exploded off the unit. This time water poured out of the handle end in addition to steam. This was obviously a very dangerous defect and I began looking online to see if this model had been recalled.