Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US

SaferProducts.gov consumer incident report 20170918-40D6B-2147397388. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Incident: Earlier this week my wife was out with our newborn and 2 year old son in our Uppababy Vista stroller. The rumble seat attachment piece spontaneously detached from the stroller frame while on a slight downslope and the rumble seat fell forward off the stroller. My son landed face-first on concrete, sustaining multiple facial injuries and chipping a tooth. This could have very seriously injured or even killed my child!

SaferProducts.gov consumer incident report 20150815-9F2B3-2147429315. Severity: Injury, Seen by Medical Professional. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Incident: We have the Uppababy Vista Stroller 2015 with the Rumble Seat attachment and use for my 7 month old and 2 year old (weights 18 and 22 pounds respectively). We were in a picnic and my 2 year old daughter was sitting in the rumble seat and leaned forward slightly and the whole attachment of the stroller where she was sitting fell. She hit her head on a wood fence and has a sizable hematoma. She could not put her hands to stop her since she was strapped in and had the bar attachment on.

SaferProducts.gov consumer incident report 20110701-AA584-2147477648. Severity: Incident, No Injury. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Source model text: G-Lite. Incident: The right rear latch slides under the plastic piece below it allowing the stroller to collapse while in movement with child secured in place. This has occurred 3x in the less than 1 week I have owned this stroller. I have found multiple reviews listed online where the same problem has occured with other people with this model of stroller. Regardless of how many times you press down the foot pedal to click and lock open the stroller in place, the latch fails to catch in place and creates an imminent danger of collapsing with the child during movement.

SaferProducts.gov consumer incident report 20260729-E34C9-2147313201. Severity: Incident, No Injury. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Source model text: Vista V2. Incident: This complaint involves an UPPAbaby Vista V2 stroller and specifically the two rear wheels on the stroller. During normal operation of applying and releasing the brakes, the plastic adjacent to "catch points" within each wheel can crack, such that applying the brake allows the stroller to move several inches forward and backward until the next catch point is touched. To try to illustrate this a bit better, when you apply the locking break, a pin on the stroller is inserted into a hole in the rim of the wheel, and the plastic surrounding that hole prevents the tire from moving forward and backward. When these plastic pieces break during normal operation, there is no longer a hole roughly the size of the pin, but now multiple consecutive holes that are much larger then the pin. Thus, when the pin is inserted into the "hole," the stroller continues to move forward and backward until the pin hits the next non-broken piece. I contacted UPPAbaby and they refused to send a replacement part for this because it was not under warranty, but agreed that no further use of the dangerous product should continue.

SaferProducts.gov consumer incident report 20141022-EC747-2147439828. Severity: Incident, No Injury. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Source model text: Vista. Incident: I was pushing my son in the Uppababy Vista stroller, about to head out the door, when the crossbar holding the back wheels together spontaneously snapped off and the stroller began to collapse with my son inside. He was not hurt, but could have been if we weren't able to get him out quickly enough. The company said that because the two year warrantee is over, I would have to purchase a new frame. I posted about this on social media, and MANY people came forward to tell me that this happened to their stroller as well.

SaferProducts.gov consumer incident report 20121206-4A497-2147461270. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Source model text: Vista 2011. Incident: On 09/19/12 I went to the the zoo with my son and fiance. My son was on the stroller strapped, when all of a sudden the stroller collapses. I have never seen a stroller do that in my life and I fortunately quickly reacted and caught my son with the seat. The stroller is an Uppa Baby Vista. I contacted Uppa baby and they sent me a new frame since my stroller was still under warranty. They said they had never had any problems like this with any of their strollers. They asked me to send them a picture, but of course I didn't have time to take pictures as I quickly held my son with the seat and my fiance picked up the stroller and put it back in place. It snapped right back in. The stroller has a seat that detaches and reclines. At the time it happened the seat was in it's upright position so when the stroller collapse I grabbed the seat and that made the fall much smoother that my son didn't feel a thing.

SaferProducts.gov consumer incident report 20140622-9039A-2147443460. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Source model text: Vista. Incident: This stroller has an aluminum frame with a rear crossbar (running through the storage basket) that is welded on the left and right side. The stroller is also equipped to add a toddler RumbleSeat to the front end of the stroller (designed and sold by the same company for this stroller). When the RumbleSeat is properly installed, the weight of the seat causes an increased torque on the crossbars welded joints when the stroller is turned to either side. While walking down the street on a smooth sidewalk with an 8 month baby in the stroller and a 2 year old toddler in the Rumble Seat, the welded joint completely broke apart. We were fortunate in that the children were safe and this joint was the only one that failed. The joint on the other end of this same crossbar is half detached. Had it failed at the same time the stroller would have collapsed.

SaferProducts.gov consumer incident report 20220526-2DC2D-2147355986. Severity: Incident, No Injury. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Source model text: Vista v2. Incident: I am using an uppababy vista v2 stroller. I am using it as a double stroller. I have had it for less than two years and during that time have had no major issues. One day I was taking a walk with my kids and the stroller collapsed. The top seat fell onto the bottom seat which could have seriously injured my daughter. I noticed quickly the cause of the issue which is that the stroller is broken at the bottom. I contacted the company they did not offer to do a refund and have not at this time offered to replace the product. Moreover, I have concerns about the overall safety of the product with two seats given what they have listed as the weight and height capacity. I believe that either the second seat, the rumble seat, needs to be recalled or the height and weight capacity needs to be changed. It can cause a risk of suffocation or serious injury if the stroller is to suddenly collapse and the top seat gives out. I made the company aware of this and they did not seem to care.

SaferProducts.gov consumer incident report 20220420-FFE6A-2147356692. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Source model text: UPPABaby VISTA V2 Stroller. Incident: Our 18 month old daughter slipped through between the bars feet first and got stuck in her Uppa Baby Vista V2 stroller from around the neck. There was no way to pull her out because there is no give in the bars and it was too tight, which is why she has bruises and scrapes on her back from falling through. We had to call 911 and the fire department came. They could not get her out until cutting the metal bar. The gap between the foot rest and bar is a safety hazard.

SaferProducts.gov consumer incident report 20190504-66AD1-2147381220. Severity: Incident, No Injury. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Source model text: Vista chair 2012-2014. Incident: Hi - I own a 2011 Vista stroller. In 2018, I was expecting my second child and wanted to replace the fabric. UppaBaby said they no longer manufactured fabric for the 2011 Vista and offered to upgrade the baby seat entirely for $150 (new chair and new fabric). They told me they would send a chair from their 2012-2014 Vista line. They sent me the chair, it looked great and worked on my 2011 stroller frame. Fast-forward to 2019, I now have a 10-month old who is teething and he has been biting the foam fabric off the bumper bar and it comes away in big chunks. I did a google search and saw there was a recall of the Uppababy Vista 2015 model for this exact reason. It's shocking to me that Uppababy in 2018 is still sending consumers this dangerous product! There should be a recall on the 2012-2014 models as well. These strollers retail for around $1k and are used for many years. It's surprising to me that the recall only applied to one model and not all the models with the dangerous bumper bar.

SaferProducts.gov consumer incident report 20190920-DC1D7-2147377572. Severity: Incident, No Injury. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Incident: I have an UPPABaby Vista stroller, the model made prior to 2015. The welded crossbar that connects the wheels to the frame of the stroller has broken because the welding has failed. The stroller pitched to the side as a result of the failure. Thankfully, my child was strapped in and was unharmed.

SaferProducts.gov consumer incident report 20210708-E0A41-2147363060. Severity: Injury, Emergency Department Treatment Received. Matched catalog product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US. Source model text: Rumble Seat (Model Number: 0101). Incident: My husband was pushing my Two year old daughter in the UPPAbaby Vista stroller. She was sitting in and strapped into the Rumble Seat (model number 0101, manufacture date Aug. 2014). The stroller hit a bump in the sidewalk and the Rumble Seat adapters detached from the stroller, ejecting the seat holding my daughter. She landed face first onto the sidewalk. Her forehead split open in two places and we had to take her to the emergency room where she got ten stitches. She also got surface scrapes on both wrists, one knee, and one toe. Five weeks later (today) she has large scars on her forehead where the stitches were.

SaferProducts.gov consumer incident report 20200214-E63C5-2147374829. Severity: Incident, No Injury. Product: Uppababy 2017 Uppababy Cruz. Model Number 0417-CRZ-US (UPPAbaby 2017 CRUZ Stroller - Pascal (Grey/Carbon)). Incident: Without warning, WHILE MY SON WAS IN THE STROLLER, the metal frame of an Uppababy CRUZ stroller at a little over 2 years old, just snapped. THE WELD of the joint frame FAILED. It destabilized the entire stroller and caused me to stumble and the stroller to roll towards the road/down a curb. Fortunately I managed to keep my son upright and unharmed. Initially I thought this was just a defective stroller but have since found there are MULTIPLE instances of the EXACT SAME WELD BREAK, therefore making it a known issue (which Uppababy deny - however, considering that the majority of online complaints expressly state that they contacted Uppababy how could Uppababy not know of this issue?). Quite frankly, Uppababy's multiple responses have tried to displace blame (i.e. what was going on? You must have used extra force. This wouldn't have occurred without extra force. Did your older child stand on the bar? etc etc). I sent multiple photos, including the bar itself which doesn't have a single dent or bend in it - precisely because there was NO extra force to the bar which caused this weld to break. What caused the weld to break was either poor design/a mistake in the welding process (overheating) or metal fatigue. This weld failed due to a manufacturing defect. Even though it is is 3 months over its two year warranty, the company have offered a replacement frame as a 'courtesy.' I don't want a replacement frame as a 'courtesy.' This is a serious defect which has happened to numerous other people. I am not going to put my child in danger due to poorly manufactured materials from a co