Dodge Durango 2020

Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision

The racetrack lighting on the tailgate had water in it and dodge refused to repair or replace...now I have no racetrack lighting and no tag light and they still will not help.

Leaking transmission oil cooler, due to clamp installation by factory. Known issue which dodge created service bulletin for but does not correct sending bill to consumer, for manufacturer defect

Transfer case failure. Several other owners online are reporting the same issue. Why has a recall not been issued for a flawed part, that makes the vehicle u drivable and could grenade while driving.

Every time I start my 2020 Dodge Durango I hear and feel a hard shift into reverse. No transmission fluid loss, just increasingly louder & feeling if the shift change. ***Vehicle started this @ 20,000 miles and only has 32,000 on it now.

When accelerating, the vehicle tends to lose all power and starts to decelerate and check engine lights comes on, also states the start stop function is disable. Really tough trying to drive on highways because of this happening quite often.

My driver side seat belt doesn't roll back up after it is taken off. I have to manually force the belt to go up. This happened to my wife's Jeep Grand Cherokee and there was a recall on hers. This seems to be the same issue. I am afraid that the seat belt will eventually malfunction.

During driving the catalytic converter rubbed through both rear brake lines and was rubbing on fuel line as well. 100% stock vehicle with no modifications and has never been in an accident. Checked similar vehicles at local dealership and they seem to have the same issue with brake lines rubbing against exhaust

The start stop system is the Durango is terrible! That was my first problem. My second issue is, out of nowhere. We now have inner engine issues. The engine will not hold compression, but there are no leaks! I have only had a vehicle for six months! Now I am paying on a vehicle. I cannot drive and cannot afford fix!

While driving normally, not in an accident, the active head restraint system failed and slammed into my head. If there was traffic this would have likely caused an accident because it was unexpected, severe, and abrupt while leaving me disoriented and with a persistent headache. This is absolutely ridiculous and unsafe.

When accelerating to pass another car in front of us on a 2 lane highway we experienced a loss of power and all instrumentation flashed on/off/on, then it posted a check engine light and stated that auto start stop wasn't working. Power came back and we finished the pass but it could have resulted in a head on collision.

The TIPM (totally intergrated power module) is faulty. The dealer has confirmed this. I have a crank no start on my vehicle. When being inspected the dealer also showed me a melted fuse in the tipm which Is very concerning. This issue occurs daily multiple times a day. There were no check engine lights to help diagnose this issue.

1, The rear taillights fill up with water making it difficult to see the lights when breaking. 2, The engine had to be repaired due to power failure and was told that the cams and lifters were worn out on drivers' side at 85000 miles. The garage said this should not have happened. And that they have had to repair other vehicles too and Dodge would not cover it.

While driving the engine began to vibrate violently and the check engine light turned on. Luckily I was close to the dealership because I live in a small town with one major road. I was able to quickly slow down without crashing or causing an accident and slowly drove to dealership. If I was at any significant speed I could have crashed injuring myself and my two small children.

The contact owns a 2020 Dodge Durango. The contact stated that he auto-started the vehicle while it was in the driveway. The contact stated as he came outside, the vehicle was on fire. The contact was able to extinguish the fire with the assistance of the fire department. There were no injuries sustained. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was totaled. The approximate failure mileage was 11,200.

Rear lift gate opens while driving and will not latch or stay closed. This has happened three times. The second time $10,000 in I-pads for work fell out on the road. Taken to dealership and repaired twice and now it has been sitting at dealership for 3 weeks for the third repair. The last time it happened my grandson had to sit in the cargo area to hold it down due to snow while daughter drove across town to dealership. This is an ongoing issue and many complaints about this online.

The contact owns a 2020 Dodge Durango. The contact stated while driving 45 MPH, the steering wheel locked, and the contact depressed the brake pedal but was unable to turn the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the power steering rack pinion needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V154000 (STEERING). The failure mileage was 48,000.

The rear tail lights and the rear “race track” running light have allowed water to enter causing premature failure of a large portion of the light(s). These are not user serviceable parts and should be completely sealed from the elements. Eventually, the entire ‘marker light’ portion of the the taillights and race track with be completely non-functioning causing the vehicle to have no rear illumination except brake lights when the vehicle headlights are on. It started out as one small section but has rapidly progressed.

The contact owns a 2020 Dodge Durango. The contact stated that upon leaving a parking lot, the air bag warning light was displayed on the instrument panel. The vehicle was taken to a dealer, where an appointment was scheduled for a diagnostic test to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V280000 (Air Bags); however, the VIN was not under recall. The manufacturer was notified of the failure, and a case number was provided. The vehicle was not repaired. The failure mileage was 77,528.

While driving a brand new (170 miles) vehicle at 35 MPH on a busy city street the Electric power steering suddenly stopped working. A message "power steering unavailable" popped up and the car was very difficult to steer. I had the car towed to the dealer who said it May have been caused by a glitch in the computer. This is a very dangerous situation because without the Electric boost it's very hard to steer the car. If this had happened in a turn or with a driver that wasn't strong there would likely be an accident. There also didn't seem to be a clear explanation of what caused the Electric steering rack to fail in such a new vehicle.

My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway. The fire caused extensive melting and burn damage throughout the dashboard, center console, wiring, and surrounding interior components. The infotainment/radio area and electrical wiring sustained significant destruction, resulting in the vehicle becoming unsafe and unusable. After inspection, the dealership indicated that the radio or related electrical components may have overheated. The estimated repair cost was approximately $33,000 due to the extent of the electrical and interior damage.

Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms. There is a technical service bulletin about this, TSB: 09-011-25. The computer indicates a severe misfire on cylinder #1. I first took the Durango to my mechanic since it is out of warranty. The replaced the coil on cylinder #1 and all spark plugs, but the problem continued since the issue is a manufacturer's defect inside the engine. When this occurred the engine light came on the dashboard but nothing prior to the shaking, only after the shaking started.

It is well known in the Dodge Durango community that the main tail light housing on these vehicles was not properly sealed from weather elements. Over the course of time, water intrusion will cause areas of the tail light to burn out, gradually leading to the entire system to fail. Dodge is well aware of this but does not offer any repair outside of warranty period if this happens on factory housing. The repair cost for this is astronomical considering this is a defect straight from the factory. Dodge needs to make it a point to create a recall for the Durango to have the tail light properly sealed and reinstalled at no cost to the owner. When these lights burn out this causes a massive safety hazard at night.

The contact owns a 2020 Dodge Durango. The contact stated that while driving at various speeds, the "Service Shifter" message displayed on the instrument panel. The contact then stated that while driving at 65 MPH, several messages appeared on the instrument panel and the steering wheel became difficult to turn. The contact used excessive force to steer the vehicle off to the shoulder of the highway. The contact also stated that the vehicle failed to accelerate while depressing the accelerator pedal. Due to the failure, the vehicle was towed to the dealer where it was diagnosed with a defective shifter control module. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 29,980.

The center liftgate "racetrack" lamp assembly experienced water intrusion and pooling in the lower RH corner between the clear outer lens and red LED light strip. The concern and defect were confirmed by the local Dodge service department and replaced under the vehicle manufacturer's Basic Limited Warranty. Observation of other 2014-2022 Dodge Durango models with the same lamp assembly and water intrusion problem indicates a partial or full failure of the outer red LED racetrack light band will eventually result. Such a failure could increase the probability of rear-end collision in low visibility or nighttime conditions due to insufficient illumination of the vehicle's rear. Note: the lamp assembly is a sealed, non-serviceable, component and must be replaced as an entire unit.

There is a software defect that could result in injury or death: if you forget to turn the car off and exit the car with the car key, there is no warning. I am hard of hearing and sometimes do not notice that I did not turn the car off because I cannot hear the hum of engine, and, because the car uses a key fob, rather than an ignition key, you can leave the car with the key but while the car is still on. I park the vehicle outside, but if I parked it in an attached garage carbon monoxide could seep into the house, something that is known to occasionally result in deaths. The car's software knows that the car is on and knows that the key fob has left the car. At that point, there should be a beep of the horn to warn the driver that something is amiss. Seems like a serious liability issue for the car company and something that would be easy to fix: a software update.

The L.E.D light strip on the back of the car completely failed so now the whole middle of the rear is non working. Without this working now it is not as safe driving at night because other vehicles might not be able to notice me as well as usual. This has been a continuing problem with absolutely no interest in fixing it or repairing the problem with the manufacturer or dealership which is costing consumers alot of money out of pocket for somthin they shouldn't be responsible for. When this occurred there was no warning signs no sign of any damage at all and not even any water built up inside the components , I have seen other vehicles that had what looked like a cup of water in there light and it still was working except for maybe some dim areas but with my situation I don't see how my whole component could just fail all together more going on then just water getting in it.

Purchased in XXX from Tri Star Motors in [XXX] with approximately 18,000 miles on it. In XXX, I noticed some flickering on the passenger side racetrack light and water entrapment after a somewhat heavy snowfall. After some research, I removed the drain bolt and drained the water out. I left the drain bolt off so that water would not get trapped in it again. I have kept an eye on it to make sure the condensation dried up and keep monitoring for any issues with brake lights. So far, it has not affected my brake lights, rear view camera or back up lights. For the most part, it is just dimmed in that passenger lower side of the racetrack light itself and still flickers some. I do worry about the integrity of the wiring now and if any issues will arise. Especially the integrity of my brake lights. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The UConnect system in the 2020 Dodge Durango SRT has been compromised. the vehicle has experienced major safety concerns and life threatening issues for the driver. All components from body telemetry to speed control breaking fuel consumption electrical the brain itself the GPS the tracking equipment and software. Somebody a(hacker or Toyota) is remotely hacked and controlling the system just like the voluntarily recall of Jeep. However the UConnect system is a Toyota product or I was lead to believe. The Uconnect system has failed. It has been hacked. The malware has affected every component of the the Dodge Durango. The vehicle needs to be recalled and bought back. Taken off the road. The defective software makes the vehicle a death trap and a malware networking hub. I fear for my life and the safety of my life because of this vehicle. This has been a daily occurrence since 06/14/2022, When I purchased the vehicle.

The contact owns a 2020 Dodge Durango. The contact stated that moments after starting the vehicle and while driving approximately 55 MPH, the contact suddenly felt a sharp burning pain in the buttocks area. The contact immediately stopped the vehicle and discovered a burn hole in the clothing and a skin burn to the buttocks. While inspecting the vehicle, a burn hole was discovered in the front driver's seat cushion. During the incident, the contact indicated that the seat heat was in the on position and no flames or burning odor were present inside the vehicle. The vehicle was later driven to the local dealer, who indicated an electrical fire had occurred inside the front driver's seat and the entire seat needed to be replaced. The cause of the electrical fire was not determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure and informed that an engineer would inspect the vehicle, but no inspection occurred, and no assistance was offered. The failure mileage was 130,000.

Rear taillamp goes out and is a safety issue , it is a known issue, there is a similar problem with years 2021 and above and a recall was issued , water gets in the light and causes problems , it also causes the license plate light to go out in which a cop can stop you and issue you a ticket , the light has failed in all sorts of ways that can be a safety issue in the day or night , it's all over the forums and general internet, my light has water and is starting to fail as well as the license plate light , I asked a police officer and was told if stopped they may issue me a ticket , im disabled with issues in my arm and can no longer be able to be handy with tools , seeing this is a widespread issue and a recall has been issued for other years why has this 2020 and previous years have been overlooked , it is a Hazzard if you cannot see rear taillights and if your vehicles plates cannot be seen by traffic cameras for bridges, tolls or street cams for various reasons that can include security issues as well as safety.

My rear wheel on the driver side of the vehicle would not allow me to go or roll like the other three tires so I had to come off the road and head to the nearest Firestone Complete Auto Care to try to get help for my vehichle, due to having a warranty on my tires until 2028. My safety and the safety of others was put at high risk, as I could not control the swaying movement of the vehicle and assumed I must have popped a tire or something was caught underneath my car and was preventing me from driving properly with womping and knocking sounds. After confirmation of the problem, by Firestone I was informed that what occured should not have happened and is a manufacturer problem and was noted on the bill I had to pay a week later to drive my vehicle. There were no warning lamps, messages or other symptoms of the problem prior to it happening. My oil was changed and tires were rotated as part of regular maintenance at the dodge dealership were I reside on or around September 2024 and they did not inform me of any issues. I work minutes from my home and only drive a few miles each day. About 2 years ago I purchased this vehicle at 62,000 and have only accumulated 16,000 miles and currently sit at 78,000. I am asking for this request to be reviewed, and the cost be reimbursed and my vehicle to be scheduled for inspection for consumer safety and peice of mind.

The contact owns a 2020 DODGE DURANGO. The contact stated that while driving approximately 55 mph with the cruise control on but not engaged. The contact stated they attempting to accelerate the vehicle however the vehicle had a delayed response. As they passed the vehicle they felt the engine shift underneath their feet. The contact stated that when they removed their pressure off the accelerator pedal they felt the vehicle accelerator activate on its own accord. The vehicle felt as though it activated the cruise control as if it was driving on its own causing the contact to attempt to apply the brakes however the vehicle failed to stop. The contact floored the brakes however they failed. The contact had to avoid other traffic. The contact stated that during this time they often came within the 3 feet parameter for the Collision Warning to activate however it failed to do so each time it should have. They put their foot on the accelerator where a warning light that stated service regarding speed warning light. The contact lifted the accelerator backwards with their foot to release some of the pressure and pressed the brake at the same time for the vehicle to eventually relieve its own control where the contact was able to control the vehicle. The contact stated that it wasn't till about three minutes later they were able to pull over and come to a stop. The contact had taken the vehicle to the dealer who were unable to locate the service history. The vehicle had not been diagnosed and or repaired. The contact spoke with the manufacturer and a case was opened. The approximate failure mileage was 26,7500.

I just bought a 2020 Dodge Durango GT PLUS AWD on Thursday 10/19/2023. On Saturday 10/21/2023 while driving this vehicle on the highway, it started accelerating on its own. I had not used the cruise control and was not attempting to use it. It accelerated from 42 mph to 65 mph with no assistance from me. I used the brake and it did slow down. However, every time that I removed my foot from the brake it would continue to speed up again. I drove approximately 10-15 miles to the dealership right then and the entire time I did not touch the accelerator. While exiting the off ramp, the car continued to attempt to accelerate so I had to continuously hold the brake pedal. As I merged onto the road off the highway, it stopped accelerating so I pressed the gas and it started to sputter and not accelerate. I put my hazard lights on and as I'm attempting to coast to the side of the road, the car began accelerating on its own again. Luckily, I was almost at the Dodge jeep dealer. I made it to the dealership and a manager drove the vehicle in the parking lot and it continued to speed through the parking lot on its own. The vehicle was left with the service department. I bought this vehicle as a safer and more comfortable vehicle for my [XXX] mom to drive and ride. Now I'm scared for her to drive it or ride in it. If she was the driver and this occurred, I wonder what the outcome might have been. It's still in service so I have no idea what the problem it. The message board did show 2 messages as this was occurring. Service throttle control and push start has been disabled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)