Product image pending

We track images separately from defect reports.

Electronics

Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203

23 source-linked failure reports. Most reported: Fire / ignition. Typical failure around 1.1 yr.

Reliability signal F · Emerging signal · data confidence Moderate

23 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

F

23 confirmed failure reports · Emerging signal · Data confidence: Moderate

Most common issue
Fire / ignition
Typical first failure
1.1 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition12 · 52.2%
  • Injury-related incident3 · 13%
  • Explosion / rupture2 · 8.7%
  • Overheating2 · 8.7%
  • Structural / mechanical failure1 · 4.3%
  • Stopped working / malfunction1 · 4.3%
  • Electrical shock / short1 · 4.3%
  • Electric Coffee Makers or Teapots (217)1 · 4.3%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

13.5

Failure reports

23

View →

Median repair cost

—

Still recommend

—

% repaired

—

% mfr warranty

—

% extended warranty

—

% support helpful

—

Use these reports as a risk signal, then check current listings before you buy.

Search this model on Amazon

As an Amazon Associate, After Warranty may earn from qualifying purchases.

What breaks?

What breaks? · reports

Explosion / rupture

Ice Makers (Separate From Refrigerators) (227)

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20241104-E4C01-2147335545. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: HBIC3070. Incident: Counter top nugget ice maker. The top exploded off unit. Screw flew off. Metal arm broke off and was the ice chute into the ice bucket

UnverifiedEvidence ★★★★☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Structural / mechanical failure

Food Processors (275)

232 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20161213-7F57C-2147409602. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: Model Series 70700. Incident: Thinking I had a [REDACTED] food processor, I checked mine out today. It is a Hamilton Beach food process, so not part of the recall. But it has a riveted blade and I noticed that one of the rivets is broken off, so it appears that it's not just [REDACTED] having this issue. I didn't notice it before, nor was I injured, but it certainly looks like is a problem not restricted to [REDACTED}.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

232 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Injury-related incident

Slow Cookers (268)

2 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20141231-FE2A0-2147437122. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: MODEL:33461. Incident: HAMILTON BEACH Black/Silver Single Clip Slow Cooker - 6 Qt. My first experience with this item resulted in a steam burn to my right hand. I needed to add some items to the stew beef that I had placed in the cooker earlier. I unlatched the handle, waited as the steam escaped. Thinking that I had allowed enough time for the steam to escaped, I opened the lid all the way. This resulted in more steam which burned my right hand.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

2 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Overheating

Toasters (234)

4 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20111128-A5195-2147472934. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 24600. Incident: Hamilton beach 24600 4 slice toaster. The toaster has burned things, smoked and sparked for several months. Lowering the settings did little to resolve this issue. My 13 year old was burned while trying to remove her toast. I contacted Hamilton beach and they said this model was not recalled but they could send me out the same toaster for $19.95 shipping. I would rather buy a new roster than have the same problems again. I think this toaster has the same issues as the recalled two slice version, 22600.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

4 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Injury-related incident

Clothing Irons (277)

17 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20210426-6853E-2147364500. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: Model 14525. Incident: Hamilton Beach iron Model 14525: Bought 2019, just now using extensively. The electrical cord is directly below the handle it sits on, and is supposed to swivel to the side. The cord stays directly below the handle. When set down, the iron tips over. Grabbed it when it fell over. Fortunately not where it was hot! Very lucky not to get burned. Hamilton Beach response is contact provider of extended warranty. THIS IS A SAFETY ISSUE, NOT A WARRANTY ISSUE. This iron is still available.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

17 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Slow Cookers (268)

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20211230-4ECE8-2147358239. Severity: No Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 33163. Incident: Was setting up a Hamilton Beach slow cooker this morning when the cord seems to have sparked and cause a sever as well as sparks. Mt home circuit breaker switched and luckily I was home to unplug the slow cooker immediately. However if I was not and anything was nearby this would if easily caused a fire in my home.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Slow Cookers (268)

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20240606-A4DC2-2147338782. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 33156RG. Incident: The two heating elements on the bottom of the slow cooker are the same length as the three legs that hold the pot up. The heating elements burned two holes all the way through a plastic cutting mat. If the unit had been sitting on any type of flammable surface it may have caused a fire.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Electric Counter-top Ovens, Broilers or Toaster Ovens (216)

3 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20211117-8D595-2147358736. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 31243. Incident: The toaster oven slid back against the power plug and started melting the power plug. Saw smoke and caught it in time to prevent fire or electrical short.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

3 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Injury-related incident

Toasters (234)

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20110701-4400B-2147477672. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 22145. Incident: I burned myself on the metal part of the toaster where the toast is inserted. The burn was small and so I didn't think too much of it. However last night my 11 year old grandson was by the counter when I was toasting some bread and he did the same thing by touching his arm on this part of toaster and he got a rather bad burn about 3 inches long. I noticed that the metal part at the top of this toaster is higher than the surrounding plastic that doesn't heat up. Because the rest of the toaster doesn't get hot it is easy not to realize how hot that top part is and get burned. Also, I noticed that my other similar toaster that is a different brand had same metal area but it is recessed down inside the plastic so the hazard is almost eliminated. I've never burned myself on this one and I use it a lot. The Hamilton beach model that we got burned on is the one I use occasionally when I want to toast 4 pieces at once. I think the co. should have all the metal recessed in on plastic toasters.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Toasters (234)

58 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20120618-08152-2147466483. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 22559. Incident: Toaster was plugged in. Smelled like it was burning. Not able to push or pull the lever or cancel the toasting smell. Handle broke off in the process. Blackened inside. Afraid it might have caught fire. Unplugged it.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

58 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Clothing Irons (277)

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20160405-16EF9-2147420412. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: Model 14210R. Incident: We have a Hamilton Beach Model 14210R clothes iron. We have used it for a while. My wife went to use it and got a burned plastic smell. I opened it up to find one of the crimp connectors has overheated and burned through its insulation, and began burning through the plastic casing. I have pictures that will show this. Obviously this is a serious issue, as it can cause both fire and/or electrical shock.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Overheating

Slow Cookers (268)

0 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20210301-06ECF-2147365596. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 33666. Incident: Purchased new Hamilton Beach [REDACTED] from Walmart. Within 3 hours of first use, it became dangerously overheated. Melted plastic handles, burned off paint and was clearly burning metal. Electric cord was hot.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Electric Counter-top Ovens, Broilers or Toaster Ovens (216)

2 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20220912-DB41D-2147353897. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 31107D. Incident: Hamilton Beach Convection Oven Model 31107D caught fire in kitchen. Was not being used at the time. Smelled burning plastic from my upstairs office and found the oven on and the plastic handle in the oven and manual melting and on fire.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

2 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Electric Counter-top Ovens, Broilers or Toaster Ovens (216)

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20130908-E446D-2147452212. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 22708H. Incident: The unit has two functions: toaster over and toaster. To operate the toaster or oven, you have to slide the level to the appropriate setting. While the oven level with the dial on the �off� setting, the oven light comes on. The �oven� portion was used this morning, and the dial turned to the �off� position after use. Unfortunately, the oven remained in operation although it should have been off. The toaster oven almost set my house on fire.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Electric Counter-top Ovens, Broilers or Toaster Ovens (216)

14 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20250603-DEF12-2147330869. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 32241. Incident: My Hamilton Beach toaster oven plug was melted and stuck to the back of the oven. It is model number 31241, series C4332CE. This inadequate design in material can creates a very dangerous situation for both safety, i.e., potential electrician as well as fire.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

14 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Stopped working / malfunction

Electric Kettles or Hot Pots (269)

18 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20171027-40D9A-2147396400. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 40880. Incident: In 2016 I purchased a Hamilton Beach electric kettle (model # 40880, series code A01S1CE). About 4 weeks ago I was heating about 2 cups of water and the kettle failed to shut off. Boiling water suddenly came gushing out of the spout in an arc, splashing over my kitchen counter. I immediately removed the kettle from its stand and unplugged it. Thinking that this was an anomaly I dried off the unit and waited before using it again. It continued to malfunction in the same way, so I reported the problem to Hamilton Beach. Their representative told me that no one else had reported this problem. My concern is that this product could cause serious burns from boiling water gushing out of the spout. Fortunately I was standing far enough away that I was not injured, but this product obviously has the potential to cause serious burns.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

18 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Explosion / rupture

Microwave Ovens (264)

21 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20210522-E3557-2147363976. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: EM145AAK-P. Incident: The glass door of the microwave cracked and shattered. My 15 year old daughter went to use microwave it started to crack when she opened the microwave door she called me to look at it. I grabbed a towel threw it over microwave just incase glass exploded. I then unplugged the microwave and listened to the cracking sounds till it stopped waited a bit then took towel off to exam the microwave. I touched the glass door and the some of the glass fell out of the microwave door.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

21 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical shock / short

Electric Coffee Makers or Teapots (217)

7 months

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20170531-7FFBA-2147400064. Severity: Unspecified. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 49983A. Incident: I purchased a Hamilton Beach Flex Brew Model 49983 on 10/22/16. On 5/26/17 the upper water reservoir started leaking into the lower electrical compartment, and out the bottom of the unit. Aside from the mess created on my counter top, I believe this issue could pose a potential shock hazard since the water comes in contact with the electrical. I was prompted to write this report after finding numerous complaints on this issue with a general internet search. I actually found report # 20150815-6EC23-2147429320 on this website which matches my issue exactly. Hamilton Beach was contacted and made aware of the issue. They didn't seem too concerned about the issue and only offered to replace my unit for a fee.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

7 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Electric Coffee Makers or Teapots (217)

Electric Coffee Makers or Teapots (217)

7 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20120712-2015D-2147465742. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: Expresson & Cappuccino Machine model 40715. Incident: I had a Espresso & Cappuccino machine model 40729 It started streaming and became very dangerous. I just saw that it was on the recall. After I stopped using it my husband purchased another Hamilton Beach Model 40715 and very soon like after about 4 cups of coffee it really showed it was defective because it would steam out of the coffee ground cup and burned my hand by the steam.Obviously I stopped using that one also. I contacted Hamilton Beach right after this happened and all they said was that it was suppose to do this. Now I would really like to return both of these the recalled one and the new one because of safety problems and i truly hope that I will get assistance on this from Hamilton Beach this time.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

7 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Hot Plates (224)

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20170316-F5999-2147405147. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: Model Number 34101Y Series A2941BW. Intertek 4002290. Incident: We are a manufacturing facility. We use single burners to heat up wax or glue in small quantities. In our lab a burner caught on fire. It was immediately unplugged. After inspecting the burner and pot, we noticed that the coil on the burner was damaged, which created a hole through the pot where it was placed. Due to the petrolatum leaking from the hole, it started a fire about 2 to 3 feet high. It burned itself out within seconds. Thankfully no one was too close to the burner or flame. There was also a sudden loud surge of electricity and the contents within the pot splattered all around within a 3 foot radius.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Toasters (234)

13 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20160729-64BEC-2147416470. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: Hamilton Beach 2 slice toaster model 22501. Incident: Hamilton Beach 2-slice toaster model 22501 series A4631DM. This toaster worked perfectly for about a year. I loved it. Then suddenly while cooking breakfast I noticed that the toast was burning dark black. The eject button would not work, and lifting "up" on down lever did not work. The electronic digital buttons looked hot and dark. There was no way to turn the unit off as the toast continued to smoke. If I had not been standing there my house would have likely experienced a serious kitchen fire or worse.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

13 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Electric Griddles (223)

24 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20140529-DF83A-2147444105. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 3 in 1 Grill/Griddle Model 38546. Incident: Hamilton Beach reversible griddle G43. Bacon grease does not drain into the grease trap very well. Instead it collects on the griddle then seeps down between the two reversible griddle plates and has the potential to come in contact with the electric heating elements. Creating a fire hazard. I have had several occasions where smoke has come from under the griddle plates but no fire.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

24 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Electric Griddles (223)

72 months

Government / agencyIndexed Oct 18, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20250126-154DE-2147333640. Severity: Incident, No Injury. Product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203 (Hamilton Beach Durathon Ceramic Griddle; griddle model# 38518R, series A2122; power adapter model #ZL203 200 sq in non-stick griddle I cannot locate manufacture date or code on the item). Incident: In 2019 I purchased a Hamilton Beach (electric) Ceramic Griddle. In 2023 I noted the power adapter reaching untouchable temperatures exceeding 150 degrees. Later that year, I noted one of the inputs on the adapter had burned and ash was present. I reported this incident to Hamilton Beach and after significant persistence on my part, they replaced the griddle and adapter. In the fall of 2024, I noted once again that the new adapter was reaching these same temperatures making it impossible to handle without a potholder. I reached out to Hamilton Beach and was informed this was normal as it was a heating mechanism. In January 2025, I noted the inside of one of the inputs was once again beginning to burn. This seems to be a significant safety hazard that could start a fire.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

72 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

84%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Compare nearby models

Similar products

Stay ahead of failures

Notify me about this model

Get an email when a new source-linked failure report is published for the Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203.

We only email when a new published report is added for Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. No spam, unsubscribe by contacting support.

Contribute signal

Had a failure with this model?

Add your experience and help future shoppers understand what happens after the warranty.

Submit your experience