Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re

SaferProducts.gov consumer incident report 20111224-9F422-2147472087. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: Accubake Couble Wall Oven. Incident: I didn't realize that I have an oven that had a safety recall back in 2004. Last night, I decided to use the self-clean feature. The oven and control panel both shut off during the cycle. The oven is now cooled but the door is locked and the control panel is still off. After researching the issue, I discovered that this is a well-known issue with these ovens and that some have had the glass explode during the self-clean cycle. I also learned that they may have faulty wiring, posing a fire hazard.

SaferProducts.gov consumer incident report 20211018-6CA00-2147359137. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: [REDACTED]. Incident: Our Whirlpool 1.9-cu.-ft.-smart-over-the-range-microwave-with-scan-to-cook-technology (wmh78019hz) experienced a computer board/sensor failure while in use. It failed to turn on its automatic vent hood while water was being boiled below it on a gas range. This caused heat damage to the unit itself, which we noticed when we opened the door to the microwave oven and chunks of plastic dropped into pots below. The door is broken and warped. We unplugged the unit and contacted Whirlpool. They have other microwaves on RECALL for what sounds like a similar failure/fire hazard but stated this microwave was not yet reported for such issues.

SaferProducts.gov consumer incident report 20121221-4A501-2147460802. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: Whirlpool Range. Incident: I am reporting this for my 87 year old father who is a disabled (wheelchair bound) WWII Vet. He had a Whirlpool range in his house, which he had for years. One evening recently he was using one of the burners on the top of the stove on a medium temperature. As he was approaching the range, in his wheelchair, to check on the food he was cooking.The glass front on the oven door exploded. Glass was strewn everywhere! Thank God he was not hurt. Since the oven door was close to his eye level in his wheelchair, we are thankful that he was not blinded!!! He was shaken up. He called the Fire Dept. since he was home alone. They made sure he was okay and cleaned up the glass for him.

SaferProducts.gov consumer incident report 20221006-04495-2147353465. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WGE55550BW. Incident: I have a double oven Whirlpool range. As I was picking up groceries from the floor, a soft bag slightly bumped the edge of the lower oven door. The glass exploded and metal edges of the glass window both fell out. There were glass shards reaching all over my kitchen, some sharp. They flew even to the far reaches of the room.

SaferProducts.gov consumer incident report 20130805-E0E07-2147453409. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WMH76718AB. Incident: On numerous occasions when using this microwave the unit fills with steam, unable to see inside the microwave through door due to condensation on glass. When microwave door is opened steam billows out. Condensation covers the glass and inside unit walls andfloor are covered, in one case it puddled in the corner of the unit. Danger due to the steam coming out of the unit when door is opened. There appears to be no venting of the heat/steam from inside the microwave. Someone is going to get hurt. I contacted whirlpool 4 times and had two warranty repair technicians come out. Both technicians said the unit is operating as designed, but had an "excessive" amount of steam buildup. Both stated they would not buy this unit. Whirlpool said it is operating normally and should have this buildup inside when cooking. I have a video I would like to share. I am going to try to get Home Depot to take the unit back, but I think it is important that this be reported.

SaferProducts.gov consumer incident report 20180605-4239B-2147387540. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WHM53520cs. Incident: Micro wave WHM 53520cs gave a door close notice on display then blew fuse and tripped breaker in home fuse box. replaced fuse and it failed again. This was purchased from Lowes in January 2017 for our new home, along with Whirlpool Fridge and Dishwasher. We have researched and found this model is on recall list for possible fire hazard. We registered the purchase online on install date of 02/17/17.

SaferProducts.gov consumer incident report 20230111-9C47E-2147351473. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WFG320M0MS. Incident: Serious safety defect on all Whirlpool Range Model WFG320M0MS with the oven rack safety slide stop for the second of five rack positions. When the oven rack is in the second level position and you pull it out it fails to stop and seamlessly comes completely out creating a serious safety hazard whereas the baking dishes and rack will fall out of oven onto glass oven door possibly shattering the glass door and possible burns and injuries to the consumer. I used my oven and and had a baking dish on the rack in the second position. I was attempting to pull out the rack to check the food when the dish and rack began to fall out of the oven. I was able to catch the dish of food as the rack fell on the oven door. I was lucky to catch the dish but someone else may not be as lucky and serious injury could happen. I immediately contacted Whirlpool because to me this is a manufacturer defect that the rack slide stops on 4 of the 5 levels and no safety stickers are on the second rack level warning the consumer to manually stop pulling out the rack before it falls. Whirlpool sent a "certified" expert repair technician to repair the oven. The technician saw and confirmed to me that yes the second slide stop doesn't work like the other 4 levels and relayed that information to Whirlpool who concluded the oven is working as designed!! So I went out to 2 locations selling this model Whirlpool Range and tested the rack slide stops and found on 4 display ovens this same defect exists. The sales

SaferProducts.gov consumer incident report 20150903-5A4EB-2147428744. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WDF530PLYW5. Incident: Normal load of dishes. At approximately the end of wash cycle, black smoke started coming from steam vent. The smoke smelled like an electrical fire. I was able to turn off circuit at fuse box before fire burned beyond the interior of the front door of the dishwasher. Before turning off power, I could hear electrical arcing inside the front panel. Had I not been standing next to the dishwasher when this began, I expect that the fire would have continued.

SaferProducts.gov consumer incident report 20180917-F13AD-2147385516. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: GR478LXPS. Incident: Whirlpool Range model GR478LXPS outer oven door GLASS EXPLODED while being gently cleaned- this should be tempered glass and while it did 'pebble' there were many shards and an abundance of glass 'dust' made up of fine glass shards. There was a slight injury to my hands (3 small cuts) but the oven was not on, there was no pressure put on the glass and the glass had not ever been struck or damaged previous to this (we don't have kids, it's just my wife and myself - no pets)

SaferProducts.gov consumer incident report 20131122-06142-2147449691. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WFE540H0AS. Incident: I purchased whirlpool 6.2ct electric range (Model WFE540H0AS) on 3/16/2013 from Lowes, Fremont, CA. I tried to bake my cake on 11/19/2013, and pre-heat it to 400F degree. When the temperature achieved to 400 degree, I put my cake in not even 5 minutes and go to dining room to pick up something. When I turn around, I saw the oven window is so bright and I open the door right away, it has fire from the left side bottom. I turn off the power right away but still has big fire. So I use the fire extinguisher to get the fire off.

SaferProducts.gov consumer incident report 20230115-D703B-2147351397. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WML55011HS-2. Incident: #1- physical injury! My WHIRLPOOL microwave, model WML55011HS-2, has on several occasions cut me horizontally along my neck/chin when the door is opened or closed. The door bottom edge is very very sharp and pointed. Initially, I was kinda shocked as I have never had anything like this happen, but it has happened several times and to other people who have used it, therefore I feel it is a unsafe design that can cause injury. I am not sure why they would have such a razor sharp pointed edge on the door that opens into the customers body space. This design will cut/hit people in different places on their body depending on that person's height. For preteens will be on their face and head, for me it was on my neck as I am 5'5" tall. Serious design flaw!!

SaferProducts.gov consumer incident report 20111006-ED391-2147474620. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: RF395LXED. Incident: Responded to a report of a fire in an oven. Upon my arrival found that a small fire had occurred in a Whirlpool Model RF395LXED Serial RE3718609 240volt electric stove. The home health aid reports that while cooking dinner for the resident the stove went into the self cleaning mode. The door locked and caused the food in the oven to start on fire. She was unable to open the oven and remove the burning material. The fire department was contacted. After a time they were able to get the oven to open and extinguished the small fire. The home health aid reports that on 9/30 she also cooked in the oven. She states that on that day, after the stove was turned off, the stove also went into self clean mode. The stove was disconnected and she was told to no longer use the stove. The stove was left at the residence.

SaferProducts.gov consumer incident report 20120404-0F230-1241776. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: RBS245PDB10. Incident: On February 17, 2012, my wife was baking a cake in a Whirlpool 24" Built-in Oven, Model Number: RBS245PDB10, Serial Number: XK5101063, Purchased at Sears in Auburn, Massachusetts on January 23, 2001. About 30 minutes into the cooking cycle, my wife, who was in the kitchen, heard the oven click and lock the door into the auto clean cycle, without my wife touching anything. The temperature in the oven kept rising and the cake caught fire. The fire department pulled the oven fuse and forced the oven door open to remove the smoking cake pan. There was no physical damage to my home other than the odor of smoke for a few days.

SaferProducts.gov consumer incident report 20250924-15DA2-2147327571. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WMC30516HZ0. Incident: I bought a new house in 2021 that had a built-in WHIRLPOOL Microwave manufactured in 2020, Model #WNC30516HZ0 - Serial #XVX2900584. It worked ok for about a couple of years. Then, one day, I placed a ramen dish into the microwave for 4 minutes, as I had done before with the same dish, without problem - but this time after about a couple of minutes, the microwave seemed to have exploded. I smelled the smoke and immediately ran to the microwave and tore the door open. There were flames on the inside, thick black smoke was escaping from it and from the surrounding cabinets that it was installed in [it's still in there]. Despite my panic, I somehow was able to stop the flames crawling up the inside walls. After I opened all windows and doors to clear out the smoke, I tried to clean up but the inside of the microwave would not get clean and is still totally burned and brown today. I was lucky the house did not catch fire! It was a traumatic event for me and I did not even want to use any microwave for a while. But recently, I advised the Whirlpool Corporation of the situation and asked for a replacement and the cost of removing and reinstalling a new microwave into the same kitchen cabinets. They only offered me 50% toward the cost of a new (cheap) microwave which I did not accept. I believe this is a dangerous product and the fact that it exploded out of nowhere could have caused much damage. I believe the company should stand behind their product and not hide behind a warranty t

SaferProducts.gov consumer incident report 20111222-8D174-2147472144. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: ED5PHAXMB00. Incident: Was LUCKILY home sick from work yesterday....awakened by the dogs....house was filled with a hazy smoke and horrible smell. Sent the dogs into yard and tried to find the source...eventually zeroed in on our Whirlpool side-by-side fridge....horrible smell and could hear a crackling sound. Immediately turned off main breaker, pulled fridge from wall, opened windows and doors. After enough smoke had cleared, with the help of google, i removed the panel off back of fridge to discover that what I now know was the compressor start relay was melted and had obviously been on fire. While I feel EXTREMELY lucky that I just happened to be home at the time, it is terrifying to find that this has been a common problem with this brand. Could you let me know of any recourse I may have with Whirlpool? Only a minute percentage of ppl will contact you, but google the term "Whirlpool refrigerator fire"

SaferProducts.gov consumer incident report 20130131-0119B-2147459217. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: MMV4205BAW. Incident: Maytag over-stove microwave, model MMV4205BAW, s/n 17283056NN. The other night, I set the time with power at 8 and as soon as I pushed start, this extremely loud sound with an intensely bright white light came from the right side behind the vent grill. As fast as I could, I opened the door to stop the cycle. It was obviously an electrical arcing of some kind for some reason and was very frightening. To find out if it would do it again, I cleared the settings, then set the time with the power full, put my hand on the handle to open the door as quick as possible if necessary and then pushed start. It didn't arc. However, the incident left my family quite spooked. Just tonight we saw a report on the news that there are a number of over range microwaves that have caught fire, many of which weren't even on at the time. This report combined with our own experience has us very concerned about the safety of this microwave. This isn't the first time I've had an issue with this unit, as I've had to replace 3 times the sprocket piece in the center that the turntable plate grips onto to rotate. In each case, the fault has been a crack in the thin plastic of the cylinder that pushes over the spindle. The crack has been the same spot in all the pieces and it usually takes about 9 months to a year and then it breaks. Once the crack appears, it can't grip the spindle to rotate the turntable.

SaferProducts.gov consumer incident report 20250715-30CB8-2147329575. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WFG320M0MS0. Incident: The outer glass door of my Whirlpool oven suddenly shattered during normal use, with no impact or warning. Glass exploded across the kitchen. Thankfully no one was injured, but it was a serious safety risk. Whirlpool has not responded to my complaint. This is clearly a manufacturing defect and unacceptable in a home appliance.

SaferProducts.gov consumer incident report 20150306-D014E-2147434792. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: GT4185SKS-2. Incident: Our Whirlpool Gold microwave oven Model GT4185SKS-2 worked well for 10 years without incidents or repairs; however one day after warming up a glass of milk (use completed and clock displayed) we closed the door and it began making a low, constant humming sound. We opened the door, the humming stopped and the interior light came on. Curious, we placed a glass of cold water in the center of the microwave and simply closed the door without touching the keypad. The humming sound immediately started, the interior was dark, no light on, and the turntable did not move. Within 60 seconds we could see our water boiling. We opened the door, the light turned on, the humming stopped. Our water was boiling and steam came pouring out the top of the unit. Then we smelled a bit of smoke, something was burning although we don't know what. We immediately flipped the fuse and began unscrewing its 27" trim kit to remove the microwave from our cabinetry. We believe had we not been home and awake to manage this issue, and the wherewithal to cut the circuit and remove the microwave, it would have burned our house down.

SaferProducts.gov consumer incident report 20150717-76741-2147430190. Severity: Unspecified. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WGD9400SW1. Incident: I own a Whirlpool gas dryer, Model #WGD9400SW1, which I purchased in 2008. The electronic control board caught fire.

SaferProducts.gov consumer incident report 20170916-83981-2147397408. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: ED25PE. Incident: The inside of the freezer had a fire. The ice container under the ice maker has a large hole burned in it and both the refrigerator and freezer are full of so. The inside of the freezer is heavily damaged. This happened with no one at home.

SaferProducts.gov consumer incident report 20120127-E78A8-2147470887. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: GU2500XTPS3. Incident: Whirlpool Dishwasher Model #GU2500XTPS3 just caught on fire. Filled the house with smoke. Dishwasher was midway through the wash cycle made a loud buzzing noise followed by black smoke pouring out of the top of the dishwasher where the electronic controls are. Had to unplug the unit to get it to stop running. Good thing we were home when it happened could have burned the house down.

SaferProducts.gov consumer incident report 20221223-CDF4F-2147351899. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WFE745H0FS0. Incident: I was using my whirlpool oven and noticed over the past three days, items were hotter than expecting or even burned. Yesterday, less than 7 minutes after placing cookies in the pre-heated oven at 400 degrees, smoke was billowing out of the oven and my parchment paper was on fire and cookies black. When I pressed the cancel button which is how it is supposed to turn off, it said "fault detected" but didn't turn off. It didn't give a repair code. It was still reading that it was set and on to 400 degrees. It was so hot that the top of my oven, the glass burner cooktop, would burn my skin if I touched it. I could not get the oven to turn off and had to turn the breaker off. Then, the oven would not power back on. 40 minutes after I shut it off at the breaker, I set a candy thermometer on the stove top and it was 109 degrees, with the windows open and cold air blowing on it. Today I had a local repairman with 25 years of experience take a look. None of the safety switches triggered. Because it has a self-clean option that would bring it to 1,000 degrees, he thinks it was at least 1,000 degrees given how badly the items looked and how quickly it happened. I took a video of his diagnostics. He set it to 250 degrees, and within a minute his temperature measurement indicated it was almost 400. He turned it off for safety and did not continue to see how high it would get. He said there are two safety switches in the oven that are a redundant protection to prevent the oven from doing t

SaferProducts.gov consumer incident report 20250323-A5AF1-2147332390. Severity: Incident, No Injury. Product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re (26.8 cubic foot refrigerator). Incident: 9 month old whirlpool refrigerator compressor completely failed. Compressor starter continues tried to restart compressor. The temperature of metal was 508 degrees before the buzzing alerted us to problem. The unit does not have any fail safe system built in to turn off power. Service tech states this is a major problem for whirlpool and the compressor cools with isbutane. A month without a refrigerator and a fire hazard to boot. I would not wish this on my worst enemy. We got this terrible, unsafe disaster from lowes. The new compressor will arrive Tuesday and the tech has to use a cutting torch to remove bad compressor. We have to be away from residence while this happens. PLEASE NOTE. WE LOST 365 PLUS DOLLARS IN FOOD AND 1200 DOLLARS WORTH OF MEDICATIONS BEING [REDACTED] ALSO.. Whirlpool refused any compensation or loaner refrigerator. I also purchae3d the 5 year warranty on the product at the same time.