Lincoln Navigator 2019

Cam phasers have started to fail. Vehicle has been meticulously maintained and well taken care of. Ford even did the recall with a reprogram to supposedly fix the issue back in 2022. We always change the oil between 5,000 and 6,000 miles.

While driving on highway on several occasions, transmission jumps out to neutral causing sudden loss of power specially when accelerating. This was rarely happening since 2022 but it started to get worse recently happening more than four times in 2026

I purchased this vehicle 6 months ago and have had nothing but electrical issues since. The front Lincoln emblem and the rear driverside brake lights do not work. Also, the heated driver seat stopped working. I have read the lighting issue is common.

Transmission just revs & does not shift gears when try to take off from traffic lights or merge on highway. Shifts gears aggressively at speeds of 30-40 mph. Herky jerky and causes whiplash Lincoln reports fixing issue but I don’t think they did Safety issue.

I was driving my car about 30 miles an hour when my driver’s side seat belt suddenly locked down on me painfully. Also when that happened it sounded like a gunshot went off and it smelled like smoke. I did not hit anything or apply my brakes suddenly to cause the seat belt to engage.

could not get the lincoln way app to work, took vehicle to mark Mcclarty Lincoln dealership and was told the tcu (the unit that controls the communications in the car) needed to be replaced and the cost including parts and labor is $1181, concerned that vehicle won't report critical information as is intended to maintain safety of vehicle.

If the rear trunk gate is up and the vehicle is running the passenger compartment will fill with carbon monoxide very quickly. This usually will happen if loading luggage or items in the back of the vehicle while the engine runs. Certainly a risk if kids are left in the passenger compartment while the truck is being loaded when the engine is running.

Well, the problem is with the transmission. The transmission will lurch, and it also will go into neutral while you are driving down the road, the other thing with the suspension I had repaired. But it said the drive modes were disabled and kept on throwing. Check engine lights. Not to mention, I had to have the cam. Phasers fixed last year, that was another $5000 repair.

Is all on google this particular vehicle Lincoln Navigator 2019 L have problems on the transmission gear malfunctioning…I barely purchase this exactly model a few days ago and I have this issues concern safety so dealer said is purchase with no warranty but this vehicle have 75000 miles only … we should have the attention on this matter because is safety and costly to repair

No warning light on dash. Issues engaging in gears. SUV failed to shift in gear and engine rev up And takes 2 to 10 seconds to catch again before engine engages. No accidents yet. Additionally, during cold start my SUB is making a rattling and ticking sound and the SUV would shake. There were no engine failure or warning lights that came on and the engine doesn’t sound like it’s running correctly.

The contact owns a 2019 Lincoln Navigator. The contact stated while the vehicle was stopped, the front passenger’s side seat belt pretensioner exploded. The passenger suffered minor injuries to the chest area but did not seek medical attention. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 46,519.

The MIDDLE row passenger seat belt locks in place. We took it to the Lincoln dealership in San Antonio Texas and this is what their report states: Found internal failure with seat belt mechanism causing seatbelt to bind. Recommend to replace and retest. But there is no safety recall on it so they want to charge $947 to fix it. Yet, the exact same thing happened to our FRONT seat passenger seat belt! But that was fixed because of a recall.

My vehicle was moving slowly in a pickup line for my child. Randomly, the seat belt retractor went off and pulled me back into the seat. Initially, I thought it was a gunshot. Smoke was all in the car. My neck/shoulder has some bruising and cuts from the seat belt. There was a seatbelt light on the dash. It has been there for some time, but the recall's hasn't been issued and it's not realistic to not have a car until FoMoCo issues the fix.

The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The RPM's would suddenly increase before the speed was drastically reduced. The vehicle was taken to the local dealer for service however, the failure persisted. No further information was available. The manufacturer was notified of the failure. The failure mileage was 31,000.

No warning light on dash. Issues engaging in gears. Avoided a few accidents by throwing on hazards when car wouldn't accelerate on road. When turning into oncoming traffic it wouldn't engage in gear but thankfully they braked to avoid hitting me. After that I would only drive in the neighborhood to take kids to school. When reading Ford knows this issue but still put this 10 speed transmission in vehicles. Mechanic diagnosed and had to rebuild transmission.

I purchased this car used. The local lot did not disclose this well-documented history with the Navigator's transmission. I had recall work done a few months ago at an authorized Ford dealership. No warning. The vehicle stalls and pauses during acceleration (the engine does not die). This transmission issue is both dangerous and alarming, as I am unable to complete a pass. The car coasts in neutral (with traffic approaching/oncoming) during attempts to pass other vehicles.

The contact owns a 2019 Lincoln Navigator. The contact stated that the passenger’s side seat belt had seized. The contact stated that the seat belt was inoperable and could not be used safely. There were no warning lights illuminated. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and declined to provide a goodwill repair. The failure mileage was approximately 97,000.

Upon a cold start my vehicle was making a rattling and ticking sound and the car would shake. There were no engine failure or warning lights that came on but the engine did not sound like it was running properly and clearly something was wrong. I took the vehicle in and was told that the Variable Cam Timing parts need to be replaced. In doing some research it appears that the VCT on the 2019 Navigator has a recall for the VCT but my VIN was not included on the recall for some reason.

The vehicle is hard shifting creating a forceful lunge which is followed by characteristics of the vehicle being in neutral (starts to slow down and revs when I try to continue on the road). I have been told the transmission on these vehicles (10 shift transmission) is part of a class action lawsuit. Ford Customer Service told me to contact NHTSA. It is very unsafe because when the car lunges and hard shifts, it slows my vehicle without my control which could cause an accident around me.

The contact owns a 2019 Lincoln Navigator. The contact stated while driving approximately 75 MPH, there was an abnormal sound coming from underneath the vehicle. The contact later discovered that there was a hole in the rear sunroof. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

The contact owns a 2019 Lincoln Navigator. The contact stated that the vehicle would jerk upon depression of the accelerator pedal while driving at various speeds or after coming to a complete stop. An unknown transmission message was displayed on the instrument panel after the failure. The contact took the vehicle to the dealer where transmission fluid was added; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.

The contact owns a 2019 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The contact was placed on a waiting list. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2019 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln Navigator. The contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The dealer informed the contact that the VIN was not included in Ford Campaign Number: 21N03. The manufacturer was notified of the failure and confirmed that the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

While a passenger was riding in the company-owned Lincoln Navigator, the front passenger seat belt suddenly tightened with significant force without a collision or other apparent triggering event. The seat belt remained extremely tight against the passenger and caused visible bruising. We later became aware that Ford has issued safety recalls involving inadvertent deployment of the seat belt retractor pretensioners on certain Lincoln Navigator vehicles. We are reporting this incident as a suspected seat belt pretensioner/retractor malfunction and are requesting that it be documented and investigated.

The contact owns a 2019 Lincoln Navigator. The contact stated that while driving 20 MPH with his wife inside the vehicle, seated in the front passenger seat, there was an explosion like a gunshot coming from the front passenger seat. The restraint warning light illuminated after the explosion. There was a sulfur odor inside the vehicle after the explosion. The contact's wife sustained injuries to the left hip and lower spine, and was treated at the ER, where a CT scan, X-rays, and bloodwork were taken, pending a checkup of the spinal and nerve symptoms. The failure mileage was approximately 110,157.

The 10 speed transmission in our car shudders and vibrates badly and gets stuck in very high gears. The problem happens most often between 17-23 miles per hour, and is most noticeable on inclines. instead of downshifting to a lower gear at lowers speeds, the car is stuck in 6-7-8 gear. This causes a long hesitation where we are worried we could get rear ended or hit at an intersection. We have been shifting the car manually with the paddle shifters to drop into a lower gear, but this also takes time and causes a delay. We have been to the dealer at least 5 times for this issue and no luck on a repair. the problem has been ongoing for over a year now. Thank You.

The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the front driver’s side seat belt retractor pretensioner deployed. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 117,000.

The contact owns a 2019 Lincoln Navigator. The contact stated that while parking the vehicle, the front driver’s side seat belt pretensioner inadvertently deployed and released smoke. The vehicle was towed to the residence and could not be repaired by a mobile technician. The vehicle was then towed to a dealer, where it was determined that the seat belt needed to be replaced. The contact later received notification for NHTSA Campaign Number: 26V344000 (Seat Belts); however, the dealer informed the contact that the seat belt would be replaced out-of-pocket because the remedy was not yet available. The contact was provided an estimate for the repair. The failure mileage was approximately 85,000.

Purchased a 2019 Lincoln navigator in 2024 used at a dealership in Orange Park Florida. The vehicle was taken to the same dealership for an oil change, which is a Volkswagen dealership. I started to hear a loud shaking noise after starting it up. I took it to O’Reilly‘s auto parts and had to put on a machine and I also took it to Paul, Clark Ford and Yulee Florida. I was told by both that it was the cam phaser. The vehicle was also leaking coolant, and now the engine has completely blown in the vehicle. It has been sitting at a Lincoln dealership for three weeks with a blown engine due to the cam phaser Echt that was never addressed or corrected by Ford. The vehicle is just sitting. It’s now a boat anchor.

Seatbelt is not recoiling properly. Dealership replaced it, new one is having similar issues. Sat in other black label navigators and they also had the same issue. When using the cruise control, the brakes are making an odd noise (it makes the same type of sound you hear when getting up from a leather couch) window washers have failed multiple times. I have multiple video's of that driver seats are making a lot of noise (almost like something is loose), dealership had to fix it twice now. Keep in mind this vehicle is brand new, their top of the line Model and had less then 10K miles when these issues started. I would be more than willing to meet with someone in person to show them all the issues.

the engine rattles and knocks with cold start. in reviewing online, this is a very common problem. The dealership told me their service lot is full of navigators needing to have CAM? replaced. The internet confirms mechanics frustrated with spending their entire day replacing the same parts. This issue is listed on your site, but it is not a recalled item. I would suggest auditing how many of these repairs Lincoln is actually doing. I was initially told the repair cost should range between $1,000-$2,500, but after my vehicle waiting over a month in their service lot, they told me the repair cost would be $4,500. To have an issue this common on a car that cost over $100k, seems like they should take more ownership.

The contact owns a 2019 Lincoln Navigator. The contact stated that after starting the vehicle, there was an abnormal rattling sound coming from the front and the rear of the vehicle. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the sound. The vehicle was not repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the phaser needed to be replaced. The vehicle was repaired however, within several months of the repair, there was an abnormal rattling sound coming from the engine. The vehicle was taken back to the dealer to attempt to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 29,736.

On 2/3/2023 while driving, there was a loud explosion sound in the vehicle. We immediately pulled over to try to determine the source of the sound as there were no vehicles around us, nothing near us, or over us. We opened the sunroof cover and discovered the glass had shattered. We closed the cover, exited the vehicle to look at the sunroof from the outside. We immediately called the dealership as we just purchased this vehicle used on 1/19/2023. Two weeks owning the vehicle and the sunroof explodes. We are waiting on a call back from the dealer to determine our next steps. This is definitely a safety issue as the noise could cause an accident and if the sunroof cover had been opened, the shattered glass would have been all over our family.

The contact owns a 2019 Licoln Navigator. The contact stated while the vehicle was parked, the front driver and passengers seat belts retactators seized. The vehicle was taken to the dealer where it was diagnosed with failed front drivers and passenger seat belts retractor. The contact was informed that the front driver's and passenger's seat belt retractors needed to be replaced. The vehicle was not repaired. The contact was informed of an open recall assoicated with the contact's VIN, NHTSA Campaign Number: 26V344000 (Seat Belts) however the parts were unavailable. The contact was advised to contact the NHTSA Hotline and report the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately

The contact owns a 2019 Lincoln Navigator. The contact stated while driving approximately 50 MPH and depressing on the accelerator pedal, the RPM rose to 6,500 however, the vehicle began to decelerate. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and was able to continue to drive to his destination. The contact took the vehicle to the local dealer, who diagnosed that the vehicle was included in the unknown NHTSA Campaign Number however, the vehicle had not been repaired. The contact stated he had experience the failure on three different occasion. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.

My 2019 Lincoln Navigator was parked sitting for 2 hours before a fire under the belly of the vehicle became a blaze. Neighbors had to use a fire extinguisher to get the fire out. I was at work (Ford Motor Company) while my wife and kids just made it home and was out of the vehicle. Jack Demmer Lincoln service the vehicle due to it shutting down completely with no warnings. (The vehicle would shut completely down WHILE DRIVING for 5 to 8 seconds every time it goes over ANY BUMB OR UNEVEN SURFACE OR PATCHE in the road. It would come back on in neutral mode. I have to put it back in drive mode ALL WHILE THE CAR IS MOVING AT ANY SPEED IT WILL DO THIS.) They return the vehicle back to me as if everything was fixed. 4 weeks later it's a blaze of fire under the body.

The contact owns a 2019 Lincoln Navigator. The contact stated that the front driver's side seat belt had locked and had failed to extend as needed. The contact stated that the seat belt was inoperable. The vehicle was taken to the dealer, where it was diagnosed and determined that the seat belt assembly needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.

Tl* the contact owns a 2019 Lincoln Navigator. The contact stated that while driving at 40 MPH, the vehicle in front stopped suddenly and the contact crashed into the rear of the vehicle. The seatbelt pr tensioner failed to operate as intended. The air bags failed to deploy. The contact sustained bruising to her chest from the seat belt. The 2 children received small bruising to the face and left shoulder from the seat belt. The other vehicle injuries were unknown. A police report was filed. Medical attention was contacted. The occupant of the other vehicle received medical attention at the scene of the crash. The vehicle was towed to Apple Ford (8800 stanford blvd, columbia, md 21045 (410) 290-1100) where a diagnostic test was still pending. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 5,000.

The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at 40 MPH, the transmission unexpectedly downshifted. Additionally, while slowing down and driving under 40 MPH, the transmission experienced a rough downshift, causing the passengers inside the vehicle to lunge forward from their seats. The vehicle was taken to an independent mechanic, who flushed the transmission, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

The contact owns a 2019 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 24V099000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that upon starting the vehicle and allowing the engine to warm up, the contact attempted to buckle the seat belt and heard a loud pop and the seat belt started to retract with the contacts left arm in the seat belt harness. The contact stated that the Air Bags/SRS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the seat belt retractor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000. Parts distribution disconnect.

The contact owns a 2019 Lincoln Navigator. The contact stated while making a left turn, the vehicle started to stall and seized. The contact stated that an unknown power train warning light was illuminated. The contact was able to restart the vehicle and continued driving to her destination. The contact stated she continued to experience the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back to dealer, where it was diagnosed with needing the power control module to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back for a third time to the dealer, where it was diagnosed with needing another control module to be replaced. The vehicle was repaired but continued to experience the failure. The contact called the dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000.

On Saturday, June 13th, 2026, while merging on to the I-10 freeway heading east, completly without warning, my transmission dropped completely out of gear cancelling acceleration and acted like I had put the transmission in neutral (I had NOT). This caused my vehicle to slow down abruptly with a large vehicle bearing down on me in my lane at freeway speeds (55+). The other vehicle was able to avoid me (just barely) so no accident occurred. I moved towards the side of the road but before I could bring my vehicle to a stop the transmission re-engaged with a violent "BANG" and I was able to accelerate once again. This is not the first time this has happened (transmission dropping out of gear). I have had the vehicle checked out by mechanics at a local Lincoln dealer who could not duplicate the occurrence. Until recently, I was not aware this problem was not unique to just my vehicle. I had thought it was a conflict with my speed control but at the time of this incident the speed control was not engaged. Apparently, this issue has been experienced by many 2019 Lincoln Navigator owners. It would appear a safety recall is in order so as to prevent an injury /deadly accident which could have easily happened to me and my family in this incident.

About 5 weeks ago, our Navigator's transmission had a mild slip, like it was accidentally put in neutral. Since there was no visible warning sign, check engine light, or clear indicator of transmission issues, we thought it may just be a fluke. Within weeks, the transmission slipping escalated from mild to extreme, causing major safety concerns. When in drive, it would struggle to accelerate, get stuck in the wrong gear, then overcompensate, violently jerking into the correct gear 20+ seconds after it should have. A few times, we narrowly avoided getting rear-ended or rear-ending others. Lincoln service confirmed the 10-speed automatic transmission in the 2019 Navigator is problematic and will likely need a full rebuild, yet there is no transmission recall. They also stated their service department was backed up 4-5 weeks due to transmission repairs. Over the last 2 weeks, we've had a full vehicle diagnostic and repair. The mechanic replaced both leaky transmission coolant lines and completely rebuilt the transmission. He confirmed the check engine light never activated and diagnostic trouble codes never generated. That is an extreme safety problem. According to Lincoln, with leaks and transmission slipping, DTCs should be generated, and check engine lights should come on, but it didn't happen in either case. Please investigate both the transmission failures and the trouble code generation!

The vehicle is a 2019 Lincoln Navigator. The component that failed is the transmission. The vehicle experienced a sudden transmission failure resulting in loss of normal drivability. The issue is currently available for inspection at the repair facility upon request. This failure created a safety concern due to loss of power, hesitation, and unreliable shifting, which can increase the risk of collision, particularly in traffic or during acceleration. The problem has been confirmed by the dealership and independent repair facilities. Multiple repair professionals indicated that this failure is consistent with a known issue addressed by a Ford Technical Service Bulletin (TSB), suggesting this is not an isolated incident. The vehicle has been inspected by the repair facility. The manufacturer has not directly inspected the vehicle to my knowledge. There were no significant prior warning indicators that would suggest imminent failure. Any symptoms prior to failure were minimal or not clearly indicative of a major transmission issue. Based on information from repair facilities, this appears to be a known defect pattern rather than normal wear or maintenance-related failure. The use of a TSB instead of a recall raises concerns that a broader safety-related defect may not be adequately addressed. This failure occurred after proper maintenance and outside any initial waiting period for warranty coverage. The issue appears systemic and warrants further investigation.

POWERTRAIN MALFUNCTION/REDUCED POWER while on the highway! Low boost power malfunction causing excessive fuel and oil consumption, spinning/timing misfire, and reduced speed! Check engine light and powertrain malfunction lights later indicated P0365 and P0369 error codes. Dealership says I need a new timing chain and VCT selenoid. I found out this is a KNOWN ISSUE WITH 2018-2020 LINCOLN NAVIGATORS and that Lincoln has issued TSB Bulletins regarding these very issues! I am experiencing all of the symptoms - rattling when starting from a cold start, excessive oil consumption, spinning/misfiring when changing gears, crazy slow acceleration, low fuel economy. Initially the light came on in October with the Lincoln app telling me incorrect oil so I went and had my oil changed 10/30. It didn't help at all. I had the car diagnosed locally before calling to have it scheduled to be fixed at the dealership. The auto place wouldn't even give me a quote!! I have attached their Diagnostic. The dealership stated the cost would be $5400 for VCT Selenoid and Timing Chain. Dealership also stated this is a known issue and he had the same vehicle of the same year for the same reason he's working on right now! I looked it up and Lincoln KNOWS! They know about this issue!! I contacted Lincoln and they REFUSED to help!!! I believe Lincoln should extend grace and help with the cost of repair because they have know about this ongoing issue. Instead of helping their customers by issuing a recall or optional service help, they're putting the bill on the customer or their known issue.

2019 Lincoln Navigator Dealership delivery 9.14.22 Husband & Daughter drove around the neighborhood. Check engine light comes on suv is overheating. Husband immediately pulls into our driveway fluid is leaking out all over. Plus smoking. This was maybe two hours after it was in our possession. 9.15.22 Ford of Dalton has it towed to their dealership. 9.15.22 Suv was back in our possession. 9.21. Heard a ticking sound from the front of the suv. 9.26.22 Dropped off Suv at Ford of Hixson. 10.1.22 picked up a rental. 10.7.22 picked up suv 12.7.22 Contacted Ford Of Dalton. Hearing the same noise, plus a new clunking sound and movement below my feet on the driver side.They replaced axle, barrings. No warning other than the sound. 12.12. 22 Suv in Ford of Dalton possession. 1.12.23 Suv back in our possession. 1.13.23 hearing a sound when turning left. No warning 1.13.23 drove off a mountain where we live to take my daughter to her basketball game. Approximately 7:10 p.m my daughter and I heard a loud sound. The suv pulled us left into oncoming traffic! My suv steering wheel lost control started smoking and smelt like burning rubber!! This was the most terrifying experience in my life!! We are so lucky to be alive! If this happened anywhere else the outcome could have been very different. Luckily we were just leaving her basketball game and we’re on a side street.This suv was supposed to be our primary vehicle. It is extremely unreliable and unsafe to drive. After last nights horrible experience there is no way we will take this vehicle back. It’s very unsafe to drive. ** no warnings!

I was driving the car at approximately 10 miles/hr (slowly accelerating after stopping at a traffic light), when I heard a loud bang / explosion. This was accompanied by a feeling like I had been struck in the chest. However, there was no collision to the car. I then realized that my seatbelt was tightly cinched and locked around my body, and it had caused the blow to my chest. I was able to pull off the road and stop the car, and I worked my way out of the seatbelt with difficulty by unclasping it. There was a smell of gunpowder in the air, but I confirmed that no collision or accident to my car had occurred. The skin on my chest and left neck were badly bruised by the seatbelt pretensioning. It is clear that the seatbelt pretensioning system inappropriately triggered while I was driving this vehicle. There is a known recall for this car's seat belt pretensioning system, and prior to this incident the restraint system error light was turning on and off since September 2024. I paid for a "repair" of this error, though it continued to occur. When I contacted the Lincoln dealership again, they stated that the part for this recall is not yet available. After this incident occurred, I had my vehicle towed to the Lincoln dealership and contacted Lincoln Customer Service. They again stated that they could not repair the seatbelt as the part is still not available. When this incident occurred, I was driving my 2 year-old daughter to preschool. I feel lucky that the seatbelt malfunction did not cause a car crash--the inappropriate triggering was shocking, caused bodily harm, and I was barely able to keep control of the car to pull aside safely.

To Whom It May Concern, I am submitting this complaint regarding a serious and costly transmission issue with my 2019 Lincoln Navigator. At approximately 114,000 miles, the vehicle’s transmission failed and required a full rebuild. The total repair cost was around $8,000, which I had to pay out of pocket. When I brought the vehicle to the dealership for diagnosis and repair, the technicians expressed surprise that no recall had been issued, noting that they have seen this same transmission issue in other 2019 Lincoln Navigators. They acknowledged that this appears to be a known and recurring problem among vehicles of this make and model. Before the transmission failed completely, I experienced slipping gears, hesitation, and delayed acceleration, which posed a serious safety risk while driving. These symptoms could have easily caused loss of power or unexpected shifting at highway speeds or during traffic maneuvers, putting myself, my passengers, and others on the road in danger. Sudden power loss or gear malfunction in such situations could lead to an accident or loss of control. The repair process also left me without a vehicle for over three weeks, creating significant inconvenience and hardship. Given the high repair cost, the time without transportation, and the well-documented pattern of similar failures among this model, I believe this issue points to a defect in the transmission’s design or manufacturing. I respectfully request that the NHTSA investigate this matter further to determine whether a recall or manufacturer reimbursement should be issued for affected owners. A recall or refund program would help address the substantial financial burden and potential safety hazards caused by this widespread transmission problem. Thank you for your time and attention to this matter.

Vehicle: 2019 Lincoln Navigator (equipped with 10R80 10-speed automatic transmission). Incident Description: While operating the vehicle in normal traffic conditions, the transmission experiences severe internal hydraulic failure, resulting in a violent jolt/jerk. Immediately following this event, the vehicle’s Powertrain Malfunction Indicator (Wrench Light) illuminates, and the vehicle enters a fail-safe "limp mode." Once in this state, the transmission suffers a complete loss of gear engagement, effectively locking the driver out of acceleration. The vehicle actively resists or completely refuses to engage Drive (D) or Reverse (R), causing an unexpected loss of propulsion while navigating heavy public roadways. To temporarily regain vehicle control, the ignition must be cycled completely off and on. A certified franchise dealership diagnostic scan confirmed severe internal mechanical degradation with heavy metal debris suspended in the transmission fluid, destroying the transmission assembly and damaging the Transmission Control Module (TCM). Diagnostic Trouble Codes (DTCs) Present: P0868:00 (Transmission Fluid Pressure Low), P2701:00 / P2703:00 (Clutch Friction Element Apply Time Faults), P07E6:00 (Transmission Park Valve Circuit Stuck), and P1674:00 (Control Module Software Corrupted). Safety Hazard: The sudden and unpredictable loss of forward propulsion and gear engagement forces the vehicle into an immobilized state without warning, creating an imminent risk of a rear-end collision or leaving the driver stranded in live, high-speed traffic. This is a known systemic component defect (addressed in Ford TSB 23-2120) that poses a severe, active safety hazard to occupants and surrounding motorists. The vehicle has experienced intermittent jerking for over a year, but experienced a complete powertrain failure and loss of gear engagement on 10/6/2026.

COMPONENT FAILURE: The driver-side front seat belt retractor & pyrotechnic pretensioner assembly spontaneously & violently deployed while the vehicle was in motion. Immediately following the explosion, the vehicle's dashboard SRS/Airbag warning light illuminated & remains locked on. The component is currently intact & remains inside the vehicle; it is fully available for physical inspection upon request. SAFETY RISK: The component fired with a gunshot-like sound inside the enclosed cabin, forcefully locking & pinning the [XXX] driver against the seat. This sudden explosion & physical restraint severely startled the young driver, nearly causing a loss of vehicle control. Had this occurred seconds later as we exited the subdivision & turned onto CR 346 heading toward Whitehouse—which is a narrow, fast-moving two-lane county road with no shoulder—a severe head-on collision with oncoming traffic or a road-departure rollover would have been unavoidable. The incident caused ongoing shoulder/chest soreness to the [XXX] driver & extreme distress to an autistic passenger in the vehicle. Furthermore, the driver's safety belt is now completely flaccid & inoperable, leaving the driver with zero crash protection. DEALER CONFIRMATION: Not yet confirmed by tech. Dealer did not provide/offer an emergency drop-off or inspection stating a 4-day delay (Wednesday) would be likely- leaving 1-car family stranded. 3rd-PARTY INSPECTION: None. Vehicle remains parked at residence awaiting safe transport. WARNINGS/SYMPTOMS: Zero symptoms, alerts, or warnings prior to failure. SRS light triggered immediately at moment of deployment due to system fault. ADDITIONAL DATA: This incident is a direct failure under NHTSA Campaign Number 26V344 (Lincoln Service Action Code 26S34) regarding the spontaneous, unprovoked deployment of front seat belt retractor pretensioners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After 3 failed diagnoses with various vehicle repair shops that could not fix our problem, we took our 2019 Lincoln Navigator to the Phil Long Ford/Lincoln dealership 26 days ago. After expressing my concerns about our vehicle jerking into gear and intermittently losing accelerator power during driving, the dealership diagnosed it as a problem with the cam phasers. Upon picking up the vehicle and asking the CSR if a test drive had been done multiple times beforehand, we arrived, paid our bill, and took the vehicle for less than 30 seconds before realizing the same issue was persisting. My wife and child are the primary occupants at most times, and losing power on the highway and on side roads is most concerning. As of two weeks ago today, I was called by the CSR at Phil Long Ford to let me know that calls and reports were made to Lincoln specifically and that the General Managers would be pooling money together to find a resolution and eventually fix my vehicle. The CSR also said that by the following day (Tues), I would know about a resolution. 2 weeks later (today), I called and requested a manager call me to discuss the situation. No call was made. I also reached out to the CSR and was told that my case was still in a holding pattern. We have now had to rent a vehicle 3 times to help us get around, with no assistance from the dealership except for 2 out of the 26 days we've been without a vehicle. After doing more digging, there is a large class action lawsuit in motion that covers exactly what we are going through. As of 8 days ago, Ford's request to dismiss the suit was denied. We believe at this time there is gross negligence by Ford & Lincoln and have first hand accounts of how scary these vehicles can become while on the road. To top it off during my visit to the dealership this evening, the service manager gave me two options when asking about a possible loaner or rental vehicle: approve the repairs needed on my own dime or continue driving the vehicle.

My husband (age [XXX] ) and I (age [XXX] ) were traveling on, he was driving, [XXX] in Atoka, OK on the evening of [XXX], when all of a sudden we heard a loud pop. It sounded like a gun shot. The sound was followed by a smoke smell. He held his composure and was able to pull over, and we learned that it was the seatbelt that was affected, and he had cinch marks on his shirt left by the seatbelt. We then realized the driver’s side seatbelt was “floppy” and wouldn’t retract back. I then called our local Ford dealership in Durant, OK to get it in asap and was informed to bring it in Monday, June 23, 2025. We drove the car home to Durant, OK which is approximately 30 minutes away on a very dangerous stretch of highway after the call. On Monday, I carefully drove it to the dealership to be repaired. I was informed later that day that they were able to repair one recall, the back up camera, but the seatbelt couldn’t be repaired due to a back order on the part (told by Kyle the service tech). I emailed Red River Ford service manager immediately after that and was sent an email back that had his phone number. I then called him, Rick Riley, and he told me that he’s showing that the part is actually not even available to get and couldn’t give me an estimated time. I asked if it was possible to get a loaner, this is my personal car and the only car that can hold my family of 6. We were leaving for vacation June 25 and had no way to get to the airport. I called Lincoln concierge to see if they could do anything to get me a loaner, and the representative was no help. She told me she was going to contact Red River Ford but never did; I had sent a message asking Rick Riley if he had been contacted, and he said no. We ended up paying for a driver to safely get us to DFW airport which cost $360. I’ve called Lincoln 2 more times now and keep getting told the part is on back order but no advice on getting a loaner or them buying back the car. I don’t know what else to do. INFORMATION